Jack In The Box
1765 W Mt Houston Rd, Houston
(281) 445-3911
Recent Reviews
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Jack n the box is getting like whataburger never fell me
Atmosphere: 5
Food: 5
Service: 5
Jack n the box show you a big burger on Media.. but the burger s are very very small for what you paid for it... it's sad.. MONEY FOR NOTHING
Food: 1
I don’t remember her name. She was at the window about an hour ago this evening. She went above and beyond and was amazing!
Atmosphere: 5
Food: 5
Service: 5
Love the tacos
Atmosphere: 5
Food: 5
Service: 5
Has the same tasting tacos since I was a kid, and the price is still relatively low. I got 10 tacos for under $10
Atmosphere: 5
Food: 5
Service: 5
Only 2 cars in line and it still took almost 10 minutes and to add stank to ish they got my order completely wrong didn’t even give me the correct breakfast sandwich if I didn’t have to take my mother across town for a doctors appointment they definitely would have heard my mouth
The lady was every nice
Service: 5
Recommended dishes: Burger
Very ghetto service the lady working the drive through tried to over charge me didn’t ring up my order told me 40 even however I had just drove from a Jack that didn’t take my 100 so my order was 33 with change I told her she was wrong trying to rob someone who works just as hard as her not to mention she said no drinks because she didn’t feel like fixing the drinks for my meals but said I still had to pay full price and don’t get anything in place. Just to get my food and it’s not all there fries were fresh though but I was beyond upset I was feeding myself and 2 hungry children and it was one of their food who was messed up so I gave him mine and had to do a 12 hour shift hungry pressing for time to work please get better staff who actually values their job they were basically stealing money from Jack splitting it even had about a 2 yr old kid and a man inside when it’s closed
Atmosphere: 1
Food: 3
Service: 1
Good service. Food is ok
Food: 3
Service: 4
Good service.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
3 munchie no tacos no sodas The worst thing is that they check your orders and take away the sodas that they claim they don't have in the machine.
Atmosphere: 1
Food: 1
Service: 1
Made a quick stop today for two meals. Burgers were great!
Curly Fries were soggy. They were served in a box today, like when they serve tiny tacos. I feel like they just have boxed stuffed with fried to save time but it makes them soggy and not appetizing.
Atmosphere: 5
Food: 3
Service: 5
****Please read update at the bottom****
Waited at the intercom for 20 plus minutes just to be served by someone who spoke broken English. Then she couldn’t keep up with the order and I had to repeat myself over and over. It was 4 cars in front of me and she waited until she cleared the whole line before taking my order. Don’t punish the customer because you can’t beat the wait clock properly. Then they had the car behind me sit at the intercom when I was the only car in front of it.
UPDATE - 6/21/25
Way to go! This place has upped its service all around. I specifically want to give thanks to the younger African American girl in the drive thru. She is the most nicest and kindest person they have employed and makes the effort to give good customer service. Since she has been there, I have not had an issue with my food and when I hear her voice on the intercom, it gives me reassurance that I will have a pleasant experience. Great job! Also thanks and big ups to the kitchen staff, I know it takes a team to have a great experience all around.
Atmosphere: 5
Food: 5
Service: 5
This place is trash every time we go it takes forever and when you order through uber eats they don’t give you everything you order. Never again and I will never recommend!
Atmosphere: 1
Food: 1
Service: 1
This was probably the best meal that I've ever gotten from Jack in the Box. They appeared to be shorthanded and unhappy, but it was still great.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burger, Curly Fries
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