Jack in the Box

2218 Little York Rd, Houston
(713) 697-3813

Recent Reviews

tony ortiz

Lazy workers in night shift.

Atmosphere: 1

Food: 1

Service: 1

Margarito Ramirez

Very bad service, young people want to take people down. Everyone is talking better about

Atmosphere: 1

Food: 1

Service: 1

Henry Simpson

Quick, fast, and hot drive thru app

Food: 5

Service: 5

Hector Rodriguez

Good service .I liked my breakfast ?

Atmosphere: 5

Food: 5

Service: 5

Anthony Naranjo

I ordered online drive thru pickup , and on the app it said my order would be done anywhere between 7-10 min for asap pickup and i pulled up before 7min , i was around 4 min in the drive thru lane , food was hot , it was correctly portioned ( to my satisfaction ) , the beef burger patties could use more time on the grill since the meat itself tastes and feels rubbery at the time of eating , the service was fast , but customer service was not good . The drive thru window employee isn't polite , i said thank you to her about 3 times as she handed me my food to which she just doesn't respond anything LOL just handed me my food and i was on my way . now , I didn't take it personally , but i know other customers do seem to expect that from food chains with one on one interactions ( and in this sense it's important to include so you know what to expect ) . So , just to lay it all out ; food 9/10 ( fix the patties , more time on the grill ) , service 10/10 fast , customer service 3/10 . By the way , i frequently visit this jack in the box and i've had great customer service inside ordering dine in with other ladies both in the morning and in the afternoon rather than on the drive thru .

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Jumbo Breakfast Platter, French Fries, Overload Cake, Dr Pepper, Strawberry, Fries, Fashioned Thick Shakes, Two Tacos, Chicken Sandwich

James Ward

I had great service there and the employers were very kind ?!!

Pepe Ramirez

Horrible customer service lady is super rudeAnd food was

Atmosphere: 3

Food: 2

Service: 1

Phyllis Crockett-Lyons

I enjoy Jack in the Box I eat their food almost all the time ?????❤️Parking: I went through the drive through

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Tacos

Cynthia Cabrera

I ordered and told me to pull around and wait.. waited for 15 minutes and half of the food was cold.

Atmosphere: 1

Food: 2

Service: 1

Section 16

More training for the staff is required, specifically the ones taking orders in the drive thru, I felt rushed and employee had " I hate my job" voice... Food is pretty spot on but could be better. Parking is plentiful and I see why. The inside feels sticky and smells not properly cleaned. Ask for napkins as they forget that we need them since we are consuming food and may need to wipe out mouths.

Atmosphere: 2

Food: 4

Service: 3

Heather Jackson

I'm leaving this place now and mgr Beatriz is amazing! She was super friendly and ran a smooth shift. Orders were getting out pretty quick, food was fresh and the guests were happy.

Atmosphere: 5

Food: 5

Service: 5

Chris Pineda

not gonna lie this jack in the box SLAPPPSSSS anyy time of the day. when its saturday night and you got out of work late you go thru the drive thru and just order your favorite or when you wanna eat some breakfast at 6 you can just eat in your car as you watch the sunset bro its so good

Atmosphere: 5

Food: 5

Service: 5

Alan Rocamontes

Drive thru was great fast and efficient and almost always get my order correct. The only downside that this place has, is that we got onion rings and it only came in single digits, $4 for onion rings is already steep but to pay $4 and recive ONLY 7-8 that's outrageous. When Burger King is down the street and it has it a little cheaper and the onion rings come spilling out of the container.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Burger, Curly Fries, Fries, Two Tacos

Ppbob

I just picked up tacos from here and as I was taking a bite I found a red/brownish LONG HAIR in my taco. AS I WAS CALLING NOBODY ANSWERED. Not to mention when I took a bite I ended up choking on the hair. DISGUSTING.

Samantha Jimenez

I come here 3x a week only because it's convenient for my lunch break and it's always the same lil girl in the window that seems to absolutely hate her job. No smile no hello no thank you, she don't even make eye contact. I have finally had enough I would rather drive further risking the chance of being late then every pull up here again.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Two Tacos

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