Jack in the Box
1240 W Orem Dr, Houston
(713) 413-9078
Recent Reviews
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The Breakfast sausage burritos supposed to be served all day. They say they do not have them.
What a joke..it’s been more than once that I go by here & “The system is down” and why ask why it’s because “it does that”…I understand it’s a fast food joint but if no one’s going to work why waste money on having it open? Horrible service & lazy staff.
Atmosphere: 1
Food: 1
Service: 1
The donut holes were soggy and cold and they were out of syrup and didn't let me know that before I ordered French toast sticks! Not to mention we stood at the counter for a long time before we were helped!
Atmosphere: 2
Food: 2
Service: 1
This location is horrible. They don’t always be open when they are clearly supposed to be open 24hrs. You’re just sitting in the drive thru for 5 minutes before someone actually says we’re closed. Like why?!!!!
Atmosphere: 1
Food: 1
Service: 1
I asked for tacos without sauce and they did.
Atmosphere: 3
Service: 3
Grand Rising.
Craving for a spicy chicken sandwich and some fries. But Really?! I mean if you didn’t wanna work today than don’t show you cuz your showing out. I get HALF of a WHOLE lettuce in my sandwich (what a waste) and the spicy chicken was hella burnt. *Need more training*
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
This place is a trap house for the employees.. they hang out outside and skoke weed.
Atmosphere: 1
Food: 1
Service: 1
CS was great. The food is..it doesn't taste done. But maybe that's just the food chain itself.
Atmosphere: 5
Food: 1
Service: 5
Good food all the time I go there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Tacos, Grande Sausage Burrito, Chicken Fajita Pita, Breakfast Jack, Ultimate Cheeseburger, Jumbo Jack, Egg Rolls, Chicken Sandwich, Bacon Ultimate Cheeseburger, Cheeseburger, Burrito, Homestyle Ranch Chicken Club, French Fries, Hash Brown, Grilled Chicken Sandwich
I never order from this jack and when i do i always remember why they always take long to make your stuff even when there empty and no cars my girl went they told her to park in the spot number 2 they’ll bring the order out they never came out she went in an the order was sitting in the counter no customers there just standing around laughing and talking
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Well, I WAS craving their egg rolls but upon arrival at drive through - “They’re closed for a staff meeting”. It was 3pm on a Tuesday! Ya think they would have a managers meeting then get the other managers to run the store while 1 manager holds the staff meeting. I mean how much are you losing? I’m sure you’ll have customers not returning because of this. Also, apparently this happens often. The ratings are rather low. I was thinking too… what if someone placed an app order?? Then what?? I’d truly be extremely angry. What’s sad, that I forgot to mention… I hardly ever leave for lunch (I normally work straight through my lunch hour), and the 1 time I decided to take lunch -_-
He comes to get something to eat at 2:12 in the morning leaving work and says open 24 hours but when I went to the window to order they told me that it was closed it’s crazy of these people I don’t recommend it they are or responsible
Atmosphere: 1
Never usually have issues when going through the drive through here. Today however, the girl at the window gave the nastiest attitude and body language. "So what you wanna order" with the neck and eye rolling is disgusting. I just wanted food not an attitude. Management, do better at vetting your employees.
Atmosphere: 1
Food: 3
Service: 1
I went through the drive-thru and started to place my order and was told they ran out of meat. When I asked was she serious she laughed and said it again. I responded with wow and she then stated she was joking but by that point I was frustrated and just left. This is not a great representation of customer service. If you don't want to work then don't waste other people time. Stay home! I fault management and store owners for allowing this behavior!
Order on the app at the wrong location, went to refund the order I accidentally placed and was told it's nothing they can do and the girl gets on the phone with the manger and completely twisted my words. Comprehension 0
Atmosphere: 1
Food: 1
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