Jack In The Box
5850 Gulf Fwy, Houston
(713) 923-2188
Recent Reviews
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I ordered on the App and it charged my card but the order was not showing in the app. I was upset but I drove to the location and they guy at the window was yes I got your order pull on around. I was so happy cause I would not have been able to place another order with they money already being taken from my account. Even though I got Diet Dr Pepper instead of Regular Dr Pepper. Still 5 ⭐ Service!
Atmosphere: 5
Food: 5
Service: 5
Tacos were really good!
Atmosphere: 5
Food: 5
Service: 5
I came today at 3 am and they said they where only taking online order and delivery. Please management give better service. What is this ? Stop hiring lazy people
Atmosphere: 1
Food: 1
Service: 1
Went through the drive through at midnight tonight (12/6/2025) and I’m pretty sure there was just one employee running the entire restaurant, taking orders and making the food. YES the line was moving slower than usual but huge shout out to this guy, he was so calm and so kind and I swear these are the best chicken tenders I’ve ever had!
Jack, give that man a raise and also more staff to help him out!
Service: 5
Excellent service and viddles.
Atmosphere: 5
Food: 5
Service: 5
They always make their coffee good
To me the best breakfast sandwich the sourdough scrambler. Yessir
Atmosphere: 3
Food: 4
Service: 4
Drive thru run -can I go home without getting our shakes
Atmosphere: 5
Food: 5
Service: 5
I order the spicy wedges because it does not contain ranch dressing as I am allergic to ranch dressing. Rosalinda S and her coworker was laughing and playing around when I got to the drive thru window therefore I assume they were to distracted to pay attention to the order that they personally put in the system as seen on the receipt. I’m in a school pick up line therefore I cannot leave to get my order corrected. Now I cannot eat half of my wedges due to being contaminated in ranch dressing. (The spicy wedges does not have ranch dressing). Can we advise staff to double check orders before sending them out?
I like the chicken stripes
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Jack's used to be my go to salad fast food chain. Today I actually went for the chicken fajita pita and found it was discontinued. What a shame that is. They do not have that many healthy items here and that was the best one. I got the salad and asked for balsamic. THAT didn't happen. When I went to eat it it was so small. I mean where did the lettuce go? The bowl used use to be full and have onions which I guess is not a thing anymore. Jack you had better step up your game! Chick and Whata are making salads that blow this laughable salad out the water. If you're going to give me a side a salad that's fine but don't make me pay full price for some lettuce and a bunch of cheese! Anyways though you should know. You have changed and not for the better!
Food: 1
Service: 2
Above the usual JITB experience. Friendly staff was most kind to me when I walked in drenched from out of the rain. Counter staff was most helpful 😁.
Atmosphere: 5
Food: 5
Service: 5
We were in the drive thru behind 4 cars for approximately 10 minutes when the car in front of me gave up and left. We were in line for another 10 minutes before the line finally started moving. The employee was all about here's your food good by. My order of tacos was cold and stale. Mind you, this was at midnight, and they were not busy at all.
Food: 1
Service: 1
They don't serve you at dawn
Very good food too
Food: 5
Service: 5
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