Horrible customer service at the drive thru. No help, long lines, no communication, just trash!
Service: 1
Angelica Moran
On December 7 at 7:30 pm drive thru was longggg line so decided to order inside and lobby was close their was no notice why the lobby was closed this is unacceptable I would leave a 0 star
Crystal
I placed and paid for my order and it was incomplete . Missing what I paid for and to late to turn back
Food: 5
Service: 5
Manuel Hernandez
Super disappointed with this location I usually stop here after work almost everyday or if not every other day ! So today after work I wanted some tacos so I stopped by and asked for my tacos with extra taco sauce because that's how I like them when I was receiving my food the lady at the window just basically threw my food at me and closed the window and left so instantly I knew something was possibly wrong with my food .... So I went to check and they gave me my tacos without any tacos sauce after I had asked for extra taco sauce so I went back and kindly asked for a refund for my tacos and when I gave them the tacos back her and another lady were clearly laughing at the fact that I brought back the food ..... Super unprofessional on their behalf ...
Atmosphere: 1
Food: 3
Service: 1
Sexy Black
Food was cold when the correct items wasn't done properly
Atmosphere: 1
Food: 1
Service: 1
Ruben Ayala
Not 24 hours and there machines are always broke to pay with card
Food: 1
Service: 1
Danny Taylor Jr
My kid loves the Tacos.
Atmosphere: 5
Food: 5
Service: 5
Danisha Henry
This is definitely not the breakfast I ordered this is sad. And then yall won't answer the phone im never eating here again
Food: 1
Dalilah
Would leave no stars if it was an option complete incompetent workers got home with my order & not ONE but THREEE burgers with no meat in them do better
Sildia Rodriguez
I don’t really go to this place this often why reason cause they always full of people trying to order or they sometimes take forever with the foods and sometimes they don’t have food enough always out of order and their dine is ok need to keep up with their cleaning but I understand they may be short of staff
I enjoy coming to this location. I’m always greeted upon walking in , my food is always fresh and restaurant is always clean. I live in the area and have seen the turn around from a few years back.
Atmosphere: 5
Food: 5
Service: 5
Derek Fox
Jack is Jack there all the same !
Manuel Guevara
The girl on drive thru, her name is Destiny, she is a very rude and impatient person, that much is very clear. She wouldn't let me order peacefully for my family, she kept trying to complete my order and I wasn't finished, I got to the window and asked if she was in a hurry or why's she being so rude while we were trying to order our food. When the window was reopened the manager gave us our food that we ordered and we explained that we weren't even able to order our drinks and the manager just completely overlooked that and asked if there was anything else we needed, completely disregarding the fact that we still didn't get our drinks. Overall I would never ever ever recommend anyone to go to this location even if you live close by, make the trip to a better location for sure.
Atmosphere: 1
Food: 5
Service: 1
Maria María
Destiny was very rude, would not give my family time to order. When I got to the window I asked her if she was in a hurry and she just gave me an ugly look and closed the window, when the window was opened up again it was her manager who was also not very friendly. We didn’t even get any drinks because destiny was impatient with us and the manager didn’t even offer us any drinks rather we paid for it or given didn’t matter but overall I would not recommend coming to this location EVER!
Horrible customer service at the drive thru. No help, long lines, no communication, just trash!
Service: 1
On December 7 at 7:30 pm drive thru was longggg line so decided to order inside and lobby was close their was no notice why the lobby was closed this is unacceptable I would leave a 0 star
I placed and paid for my order and it was incomplete . Missing what I paid for and to late to turn back
Food: 5
Service: 5
Super disappointed with this location I usually stop here after work almost everyday or if not every other day ! So today after work I wanted some tacos so I stopped by and asked for my tacos with extra taco sauce because that's how I like them when I was receiving my food the lady at the window just basically threw my food at me and closed the window and left so instantly I knew something was possibly wrong with my food .... So I went to check and they gave me my tacos without any tacos sauce after I had asked for extra taco sauce so I went back and kindly asked for a refund for my tacos and when I gave them the tacos back her and another lady were clearly laughing at the fact that I brought back the food ..... Super unprofessional on their behalf ...
Atmosphere: 1
Food: 3
Service: 1
Food was cold when the correct items wasn't done properly
Atmosphere: 1
Food: 1
Service: 1
Not 24 hours and there machines are always broke to pay with card
Food: 1
Service: 1
My kid loves the Tacos.
Atmosphere: 5
Food: 5
Service: 5
This is definitely not the breakfast I ordered this is sad. And then yall won't answer the phone im never eating here again
Food: 1
Would leave no stars if it was an option complete incompetent workers got home with my order & not ONE but THREEE burgers with no meat in them do better
I don’t really go to this place this often why reason cause they always full of people trying to order or they sometimes take forever with the foods and sometimes they don’t have food enough always out of order and their dine is ok need to keep up with their cleaning but I understand they may be short of staff
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Egg Rolls, Burger, Chicken Sandwich, Sourdough Jack, Two Tacos, Onion Rings, Breakfast Jack, Seasoned Curly Fries, Cheeseburger
Restaurantji Recommends
Bad service
Service: 1
I enjoy coming to this location. I’m always greeted upon walking in , my food is always fresh and restaurant is always clean. I live in the area and have seen the turn around from a few years back.
Atmosphere: 5
Food: 5
Service: 5
Jack is Jack there all the same !
The girl on drive thru, her name is Destiny, she is a very rude and impatient person, that much is very clear. She wouldn't let me order peacefully for my family, she kept trying to complete my order and I wasn't finished, I got to the window and asked if she was in a hurry or why's she being so rude while we were trying to order our food. When the window was reopened the manager gave us our food that we ordered and we explained that we weren't even able to order our drinks and the manager just completely overlooked that and asked if there was anything else we needed, completely disregarding the fact that we still didn't get our drinks. Overall I would never ever ever recommend anyone to go to this location even if you live close by, make the trip to a better location for sure.
Atmosphere: 1
Food: 5
Service: 1
Destiny was very rude, would not give my family time to order. When I got to the window I asked her if she was in a hurry and she just gave me an ugly look and closed the window, when the window was opened up again it was her manager who was also not very friendly. We didn’t even get any drinks because destiny was impatient with us and the manager didn’t even offer us any drinks rather we paid for it or given didn’t matter but overall I would not recommend coming to this location EVER!
Atmosphere: 1
Food: 5
Service: 1
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