Jack In The Box

11605 S Sam Houston Pkwy E, Houston
(281) 484-1782

Recent Reviews

Elizet Maciel

Employees right now don’t do a great service.

Atmosphere: 1

Food: 1

Service: 1

Julian Gonzalez

Asked for two #10s and only gave me one at the drive tru . I politely said I asked for two and they said to get back in line , I asked if I could pay for another and wait at the front and the guy manager talk guy said no to get back in line . So I did but was not happy about it.

George Dye

I ordered spicy crispy chicken jack wrap and a chicken sandwich. The wrap wasnt spicy at all and they put in upside down so when i grabbed it out the bag the chicken fell out and got sauce and lettuce on my clothes and all over my car interior.

Atmosphere: 3

Food: 1

Service: 1

Rani Huitron

Ordered a delivery order twice from this location within the same month and the first time I got terrible food. It was soggy, cold and the wrong thing! I only received one right item out of the entire order. Now the most recent order (today) my order was cancelled after waiting 40 plus mins just for the driver to pick up my order. This location needs new management or a new closing team altogether.

Atmosphere: 1

Food: 1

Service: 1

Sergio Cuyuch

Avoid go to this place all cost...

Ricky Canales

The guy answering the intercomm_2-11-2024. Was laughing and mumbling purposely to get me to repeat myself. I will never go back to this location. TRASH! The food was raw and uncooked. It took 45 mins to get food. In a line that was maybe 5 cars deep.

Atmosphere: 1

Food: 1

Service: 1

Mitch Alanis

Good food always

Food: 5

Service: 5

Recommended dishes: Egg Rolls, Coca Cola Freestyle, French Fries, Homestyle Ranch Chicken Club Combo

Kristen StJames

I'm leaving a 5 star review for the employee Chris. While not one but two employees stood scrolling on their phones, he was working. He noticed me there and came over polite and professional. This world needs the Chris people in it!!

Service: 5

Michael Halbert

I get the Jumbo Jack w/ cheese combo, sub out the bun for sourdough, and upgrade the fries to Bacon/Cheddar Potato Wedges, it's way better than a Sourdough Jack!The upgrades are about 2.50 more, but when your paying 9.00 for a 4.99 two years ago burger, what's 2.50?Makes it way better!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheddar Potato Wedges, Sourdough Jack, Coca Cola Freestyle, Two Tacos

Leon Yarborough

Just as I Remembered "Good "

Atmosphere: 4

Food: 4

Service: 4

Dynamiko56

Excellent serviceParking: Very spaciousKid-friendliness: Yeah

Atmosphere: 5

Food: 5

Service: 5

Sabine's travels

So really great. I can't say it often enough.

Atmosphere: 5

Food: 5

Service: 5

Mike Almahinah

They were so nice and gave me a free drink ❤️?????

Atmosphere: 3

Food: 4

Service: 5

Sharon Key

I only ordered a hash brown during breakfast hours after church. It was soggy and warm to me as if it was old. I asked the young man if it was fresh. He said it was under the heater. I asked for a fresh hash brown and he said it was already fixed so I couldn't have another one. I asked for the manager as I used to work at Jack in the box as a teenager. He looked over at the fryer and said there are fresh ones coming out so I gave him back the soggy hash brown and he gave me a new one without a bag. Poor customer service at the window. This is not usually my experience at this location. The older lady is usually so friendly.

Atmosphere: 3

Food: 3

Service: 3

Barbara Cannon

Love their breakfast! Also have had the yummy tacos for probably 50 years!

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