Jack In The Box

8497 S Sam Houston Pkwy E, Houston
(713) 987-9111

Recent Reviews

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Ladi RCM

I only go here to get the jalapeno poppers and onion rings. And sometimes their shakes. But they have good food. My kids eat them.

Atmosphere: 5

Food: 5

Service: 5

abelardo galindo

I ordered a mobil ordered. The service was great. My order was big but they kept me informed about my order status. We weren't waiting long. Would definitely be ordering again from here when back into the area.

Atmosphere: 4

Food: 5

Service: 5

Ashlee Garcia

Worse customer service. The girl working the window was rude and kept rushing us then when I checked my bags she had the nerve to say everything this in there. She actually didn’t even hive us all of our food.

Thomas Tran

Came here tonight and one of the worst customer service experience I've encountered. If you don't like your job then go find a new one because I will never recommend this location to anybody. Poor service bad attitude right at the start of the order.

Atmosphere: 1

Food: 3

Service: 1

Melissa Dalde

Don’t come here if you want hair in your food, and if you want your order messed up. 100% do not recommend

Food: 1

Service: 1

Nita G

Sat in drive thru for 20 mins. They need more staff and staff that knows how to work in a kitchen

Atmosphere: 2

Food: 2

Service: 1

Ashang3l

A couple small errors w my food- but it was caught and QUICKLY fixed.
To the gentleman running- you did great today thank you. And to the manager(GM- you have set a very high expectation of how a crew should be led. You maintained composure throughout!
Thanks! Awesome job y’all!

Atmosphere: 5

Food: 5

Service: 5

RT Thomas

Green mold on bun. Returned for replacement sandwich. Gave me a stale pattie, poped it in the microwave. So sad.

Atmosphere: 1

Food: 1

Service: 1

Scott M

Dining room hours show that they close at 10pm but they were locked 30 minutes early. Ordered on the app to speed things up but ended up waiting in the drive thru for 30 minutes. Update your operating hours or get new management.

Atmosphere: 1

Food: 3

Service: 1

Jaelyn Fox

Trash customer service- employee obviously wearing someone else’s name badge. Terrible mannerism !

Janie Uriegas

Horrible service. Drove thru worker name Ifeanyi was very rude. Then on top of it got home and didn’t get my whole order. I was missing tacos. People should stay home if they don’t want to work. SMH

Cheapy The Cheapskate

I hate coming to this location, the employees always close the lobby before 10 o clock and disappear to the back so you can’t see them

Atmosphere: 1

Food: 1

Service: 1

James Wright

Was only there for a quick minute, but place was clean and the workers were professional and quick. No complaints.

Atmosphere: 5

Food: 5

Service: 5

Sergio Pérez García

Good food

Isabel Isabel

Soggy tacos, no Dr Pepper and $50 worth of food and they wanna charge for extra sauce plus bad customer service. Gtfo. That’s why this place had no customers. We should’ve kept driving.

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