Jack In The Box
8497 S Sam Houston Pkwy E, Houston
(713) 987-9111
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I only go here to get the jalapeno poppers and onion rings. And sometimes their shakes. But they have good food. My kids eat them.
Atmosphere: 5
Food: 5
Service: 5
I ordered a mobil ordered. The service was great. My order was big but they kept me informed about my order status. We weren't waiting long. Would definitely be ordering again from here when back into the area.
Atmosphere: 4
Food: 5
Service: 5
Worse customer service. The girl working the window was rude and kept rushing us then when I checked my bags she had the nerve to say everything this in there. She actually didn’t even hive us all of our food.
Came here tonight and one of the worst customer service experience I've encountered. If you don't like your job then go find a new one because I will never recommend this location to anybody. Poor service bad attitude right at the start of the order.
Atmosphere: 1
Food: 3
Service: 1
Don’t come here if you want hair in your food, and if you want your order messed up. 100% do not recommend
Food: 1
Service: 1
Sat in drive thru for 20 mins. They need more staff and staff that knows how to work in a kitchen
Atmosphere: 2
Food: 2
Service: 1
A couple small errors w my food- but it was caught and QUICKLY fixed.
To the gentleman running- you did great today thank you. And to the manager(GM- you have set a very high expectation of how a crew should be led. You maintained composure throughout!
Thanks! Awesome job y’all!
Atmosphere: 5
Food: 5
Service: 5
Green mold on bun. Returned for replacement sandwich. Gave me a stale pattie, poped it in the microwave. So sad.
Atmosphere: 1
Food: 1
Service: 1
Dining room hours show that they close at 10pm but they were locked 30 minutes early. Ordered on the app to speed things up but ended up waiting in the drive thru for 30 minutes. Update your operating hours or get new management.
Atmosphere: 1
Food: 3
Service: 1
Trash customer service- employee obviously wearing someone else’s name badge. Terrible mannerism !
Restaurantji Recommends
Horrible service. Drove thru worker name Ifeanyi was very rude. Then on top of it got home and didn’t get my whole order. I was missing tacos. People should stay home if they don’t want to work. SMH
I hate coming to this location, the employees always close the lobby before 10 o clock and disappear to the back so you can’t see them
Atmosphere: 1
Food: 1
Service: 1
Was only there for a quick minute, but place was clean and the workers were professional and quick. No complaints.
Atmosphere: 5
Food: 5
Service: 5
Good food
Soggy tacos, no Dr Pepper and $50 worth of food and they wanna charge for extra sauce plus bad customer service. Gtfo. That’s why this place had no customers. We should’ve kept driving.
Loading...