Jack In The Box
14754 Wallisville Rd, Houston
(713) 453-0325
Recent Reviews
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Food was great
As I was giving my order I specifically said French fries. The lady at the drive thru said curly fries and I corrected her. She wrote French fries on the order and still somehow gave me curly fries. They simply don't care at all
Horrible always Messing the orders, no one ever picks up the phone when calling. Guetto place of service and sadly the only jack in the box @ my house, people here are rude, and never pay attention to the items and correct food to be done good. They need a new manager or something to keep them in correct training. I will Call the corporate because is always the same horrible service.
The burgers are not any good.
I know it's hard to get good help I am down one now. This woman in the driverthru is horrible and if I wasn't needing to feed my employees I would drive off. Lord AND I see it's the Store manager. I will go to another location next time.
Paying top dollars for bad customer service.
Excellent flavor
Atmosphere: 5
Food: 5
Service: 5
The drive thru cashier Jarissa R was extremely rude! The order was wrong and she was very unprofessional! I know I'm not eating from a 5 Star restaurant but would expect great customer service. Even with inflation and a bad economy, respect is still needed.
Atmosphere: 1
Food: 1
Service: 1
Love coming here at night especially when I know the food is always fresh I would rather come at night than mornings ! great service amazing food ! definitely come when Brian is working 👍
Atmosphere: 5
Food: 5
Service: 5
Ok I work here ladies and gentlemen I work the 10p-6A Brian is my name if you have came thru at this time I know you got great service I strive for that and fresh product if you know you know I'm there Sat - wen off Thur and fri come see us and taste the difference and yes you pay for buttermilk( Ranch ) if you dont get nuggets , strips,or poppers Sorry but its the rules now
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Chicken Teriyaki Bowl, Number 4 Jimbo Jack with Cheese, Chocolate Overload Cake, Chicken Sandwich, Ultimate Cheeseburger, Stuffed Jalapenos 3
I ordered 3 egg rolls, they were cold, & looked old. I ate one & after bout 30 min, my stomach hurt so bad I could hardly walk. I barely made it 2 the restroom in time b4 everything came out of the back end. On top of that, I got so nauseated I had 2 pull the trash can close 2 me as well. I will never return 2 that location, & will b skeptical 2 go 2 another one. 🤔🙄🫢🤢🤮🥴
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
I would say the food at every franchise should taste the same, but I gave it a 3 and was because of the service, the service was so bad that I didn't even get it, there were no car in the drive thru and no customers inside, I stepped in and waited to order something, the employees look at me and just ignored me, that's the worst customer service I've ever received,l, not even at the DMV treat you that bad.
Atmosphere: 1
Food: 3
Service: 1
It is amazing how they get orders wrong every time I'm there. Today makes 5 times in a row and I don't order crazy custom stuff. Like number 14 with curly fries and zero coke that kind of stuff. Wrong sandwich comes out wrong fries come out. It is sickening wish I could go somewhere else but my work is right next to em.
This place sucks I had a Oreo boba from another location all shakes cost the same price flavor doesn't matter! I go here and ask for one I confirmed it with the man at the front and he still charged me for a vanilla shake with boba I had asked for Oreo but since it doesn't come up in their machine as a option to them it isn't possible to make. I asked the manager there why she couldn't just charge me for the vanilla shake and just make it a oreo she just keep saying the same thing I have alot of respect for ppl but them I just cant they are rude and just down right slow every other place does but this one I hate their service I hate their atmosphere I hate them. And yes it is that serious over boba I made sure to get my refund after they messed up my order.
Atmosphere: 1
Food: 1
Service: 1
Awesome 👌
Atmosphere: 5
Food: 5
Service: 5
It's fine things have changed it's much better
Atmosphere: 4
Food: 4
Service: 4
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