Jack In The Box

14775 North Fwy, Houston
(281) 875-1644

Recent Reviews

jhkFan90

They said it would be a 15 minute wait to order anything. The person wasn't clear on what was actually wrong.

Service: 1

Tiarra Ward

Food wasnt what I order tried calling the restraunt and of course no

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Tiny Tacos

Cody G

Just got in from working and an employee said we were okay to come in even though the lobby had just closed (it was 10:05). Said he would tell his manager. She told us no she didn’t want us inside and the lobby was closed. We explained that we couldn’t drive our work vehicle through the drive through and asked if we could walk through and place an order she kept talking over us and refused to let us spend our money there. The manager was very rude and apparently doesn’t want to work or let the company make more money. Will not return to any Jack in the box. Instead went to the Whataburger next door where they were very polite and still had their lobby open.

Atmosphere: 1

Food: 1

Service: 1

Kenechi Okonkwo

So the lady serving at this location at exactly 12:00PM yesterday being 02/29/2024 was so rude and unprofessional. How people run down businesses that don't belong to them. She was so bitter and rude and appeared as if she was being forced to work. Why will this location allow Uber delivery drivers to queue in line when an order that was ordered over an hour ago and was ready when i walked in. I was staring at an order i came in to pick and yet she didn't even listen for a second to hear what i had to say. I wanted to cancel and leave but felt that it was unfair for the customer. Other eateries don't do this and even when it finally got to me, she was very rude as if she knew me before. Retrain this staff. My conclusion was just that some ladies just don't like seeing other ladies more beautiful or even dressed better than them or she just simply frustrated and hate her job. Hey girl, it won't cost you anything to be nice to people. I hope you work on your manners.

Charlotte Brown

Drive through had good

Food: 5

Service: 5

tiffany georges

The female at the window is very rude. She had a major attitude for no reason. I will not be coming back to this Jack n the box. Very unprofessional

Chad Williams

Coffee not hot at all, this stuff was barely warm, had to microwave it. Ice cold syrup, the ketchup packets were warmer than the syrup. Do you all not give salt & pepper anymore? Cuz these eggs were, ugh. Seems the morning crew is just as bad as the night.

Atmosphere: 2

Food: 3

Service: 3

Sgt Mack

Poor service in the drive thru.. short and rude and didn’t have certain things on the menu.. and was snarky when I asked what was available.. won’t go back ??Kid-friendliness: Rude in the drive thru

Atmosphere: 1

Food: 3

Service: 1

Ireadair Ener

Tacos ? drinks ? fries ? sour dough burgers ? and they're good ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Tiny Tacos, Hamburger, Jumbo Jack, Chicken Sandwich

Patrice Ennett

The guy at the drive thru was rude he didn't speak had thus horrible frown on his face like he hares his job. The customer service is horrible at this location.

Atmosphere: 1

Food: 1

Service: 1

LaShonda Trotty

Even though food was fresh customer service was horrible. The man at the drive thru sounded real irritated made me not wanna order. He repeated order right back, but was rushing so therefore he forgot items and then asked him about it he asks like it’s a bother to do it over. Overall if you’re going to have an attitude with customers don’t come to work

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Egg Rolls

Glory Lander

I could give this location a zero if it was possible. One of the worst Jack in the box location ever. Zero customer service. They never get your order right and the manager is damn right rude. Retrain your staffs or just close up shop.

Atmosphere: 1

Food: 1

Service: 1

Ann Siddiq J

Employee seemed unmotivated and just doing the bare minimum.Had to request even a cherry for our milk shake.

Food: 5

Service: 2

Carlos A Diaz

It took me 1 hour waiting behind 2

Atmosphere: 1

Food: 1

Service: 1

Chef Alberto

Tacos are always a treat but the fries didn't taste fresh and the burger didn't taste right. Employees were amazing and friendly.

Food: 3

Service: 5

Recommended dishes: Egg Rolls, Two Tacos

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