They supposedly ran out of large cups so the guy said he put on an order for x tra large cup of coke for 20 cents more i said that’s fine … but i get home and i noticed its more ice than drink . They’re such cheats
Juanita
The ultimate cheeseburger was okay but the onion rings and the fries were not good at all. I am very disappointed. I know it was late when I went but if the restaurant is open for business no matter what time you go the food should always be fresh. I would have taken them back and get a refund but hey we're probably closed by then.
Food: 1
alfred king
My food order was correct, fresh, and tasty. The employee was polite and professional.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Burger, Curly Fries
Yoshiahu Josiah
I can start by saying horrible service the coffee it’s tasteless the AC is broken the restaurant smells awful
Atmosphere: 1
Food: 1
Service: 1
Alicia Campbell
First off‼️ CAN GET A ACTUAL WORKING NUMBER SO WE CAN CALL WHEN THINGS ARE MESSED UP‼️ no point going to this location…..
Atmosphere: 2
Food: 2
Service: 1
Dave Grabowski
JIB customer since 1978 - RUDE drive-thru attendant - my order was only 3 items - Seriously Jack?
Atmosphere: 1
Food: 3
Service: 1
Adan Alv
I used to frequent this place a lot! But after my last 3 visits in 2025, I can truly say this place has gone under. The service is horrible not to mention slow. You pay at the window and the tell you to park in front so the franchise owner doesn't see the long line on the cameras. Then you wait for 20+ minutes , jist to find out they forgot aboout your order because the were too busy making a doordash/ubereats order.
Once you get the food, its lukewarm at best, meanwhile you could have just gone to an actual restaurant for the same amount of wait time.
The employee took my receipt away on May 18th 2025.
Atmosphere: 1
Food: 1
Service: 1
Ive seen it all
They never give me any problems, which is why I don't understand why they have a timer to serve us when it comes to Drive through. No need to be doing any of that extra stuff that's my main reason for a 3 star let the workers relax a bit they do a great job already
Atmosphere: 3
Food: 5
Service: 5
Kori Nash
The service was good!!
Atmosphere: 5
Food: 5
Service: 5
Elite Experssions
Avoid this Jack-in-the-Box at all cost service is always horrible especially to people of color. I can’t wait until they change the management. It is very piss poor management. I went just now to order me some lunch on my work break. I was told if I ordered the five dollar meal I could not get double curly fries. It’s not allowed but clearly if you order on the app, you can clearly get double curly fries shouldn’t have been an issue, but they wouldn’t let me so fine. I ordered the little tacos. they’re disgusting Cooked an old grease. order a large curly fry because he told me I couldn’t get the double fries. Asked to have my food made fresh order a seven piece jalapeño just look at the pictures would you eat this? I spent $16 get back to work burger has no onions on it just thrown together sloppy I asked for extra pickles. It’s literally one pickle on here And then the fries that they gave me in the bag that came with my combo. Are you serious? Are you serious? They didn’t even fill them up and then their old is dirt crusty as hell will not be returning to this Jack-in-the-Box ever again except on my next break to go get my money back. $16 come on I ordered Coke. He said they didn’t have Coke. I ordered Sprite. He said they didn’t have Sprite. I ordered sweet tea. He said they didn’t have sweet tea. I asked him. Why did my burger didn’t come with all my vegetables he said, cause they didn’t have any the truck wasn’t there yet not the customer’s problem, sir Customer service zero out of 10.
This location of Jack in the box is unprofessional!
Atmosphere: 1
Food: 1
Service: 1
Angela Dobbins
Very rude. You call they immediately hang up. The service is horrible. They food taste raw.
Atmosphere: 1
Food: 1
Service: 1
Dayan Ruenes
I went at night for the drive-tru and she told me that it was closed... and all for sitting with her boyfriend to talk and be on the phone... bad service and bad communication
Atmosphere: 1
Food: 1
Service: 1
Marvin Lanza
It is a good place to enjoy good food
Atmosphere: 5
Food: 5
Service: 5
Brandon King
My coworker wanted jack in the box, I've been on a diet so I didn't really want to but I figured I'd try a salad. When I got there I ordered the grilled southwest and the guy on the counter says it's another $2 for grilled and i asked if he was sure because it doesn't show that on the menu and he said yeah that's just how it works. After waiting about 10 min my salad comes out and it's just sad, and on top of that they put fried chicken instead of grilled, I sent back and when I did they apologized and said they'd fix it after waiting about another 10 minutes I went to the counter to see the salad still sitting there wide open so I went ahead and asked for a refund because I need to get back to work and don't have all day to wait for someone to do their job, won't be back to this location.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Large Southwest Salad w Crispy Chicken Combo
They supposedly ran out of large cups so the guy said he put on an order for x tra large cup of coke for 20 cents more i said that’s fine … but i get home and i noticed its more ice than drink . They’re such cheats
The ultimate cheeseburger was okay but the onion rings and the fries were not good at all. I am very disappointed. I know it was late when I went but if the restaurant is open for business no matter what time you go the food should always be fresh. I would have taken them back and get a refund but hey we're probably closed by then.
Food: 1
My food order was correct, fresh, and tasty. The employee was polite and professional.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Burger, Curly Fries
I can start by saying horrible service the coffee it’s tasteless the AC is broken the restaurant smells awful
Atmosphere: 1
Food: 1
Service: 1
First off‼️ CAN GET A ACTUAL WORKING NUMBER SO WE CAN CALL WHEN THINGS ARE MESSED UP‼️ no point going to this location…..
Atmosphere: 2
Food: 2
Service: 1
JIB customer since 1978 - RUDE drive-thru attendant - my order was only 3 items - Seriously Jack?
Atmosphere: 1
Food: 3
Service: 1
I used to frequent this place a lot! But after my last 3 visits in 2025, I can truly say this place has gone under. The service is horrible not to mention slow. You pay at the window and the tell you to park in front so the franchise owner doesn't see the long line on the cameras. Then you wait for 20+ minutes , jist to find out they forgot aboout your order because the were too busy making a doordash/ubereats order.
Once you get the food, its lukewarm at best, meanwhile you could have just gone to an actual restaurant for the same amount of wait time.
The employee took my receipt away on May 18th 2025.
Atmosphere: 1
Food: 1
Service: 1
They never give me any problems, which is why I don't understand why they have a timer to serve us when it comes to Drive through. No need to be doing any of that extra stuff that's my main reason for a 3 star let the workers relax a bit they do a great job already
Atmosphere: 3
Food: 5
Service: 5
The service was good!!
Atmosphere: 5
Food: 5
Service: 5
Avoid this Jack-in-the-Box at all cost service is always horrible especially to people of color. I can’t wait until they change the management. It is very piss poor management. I went just now to order me some lunch on my work break. I was told if I ordered the five dollar meal I could not get double curly fries. It’s not allowed but clearly if you order on the app, you can clearly get double curly fries shouldn’t have been an issue, but they wouldn’t let me so fine. I ordered the little tacos. they’re disgusting Cooked an old grease. order a large curly fry because he told me I couldn’t get the double fries. Asked to have my food made fresh order a seven piece jalapeño just look at the pictures would you eat this? I spent $16 get back to work burger has no onions on it just thrown together sloppy I asked for extra pickles. It’s literally one pickle on here And then the fries that they gave me in the bag that came with my combo. Are you serious? Are you serious? They didn’t even fill them up and then their old is dirt crusty as hell will not be returning to this Jack-in-the-Box ever again except on my next break to go get my money back. $16 come on I ordered Coke. He said they didn’t have Coke. I ordered Sprite. He said they didn’t have Sprite. I ordered sweet tea. He said they didn’t have sweet tea. I asked him. Why did my burger didn’t come with all my vegetables he said, cause they didn’t have any the truck wasn’t there yet not the customer’s problem, sir Customer service zero out of 10.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location of Jack in the box is unprofessional!
Atmosphere: 1
Food: 1
Service: 1
Very rude. You call they immediately hang up. The service is horrible. They food taste raw.
Atmosphere: 1
Food: 1
Service: 1
I went at night for the drive-tru and she told me that it was closed... and all for sitting with her boyfriend to talk and be on the phone... bad service and bad communication
Atmosphere: 1
Food: 1
Service: 1
It is a good place to enjoy good food
Atmosphere: 5
Food: 5
Service: 5
My coworker wanted jack in the box, I've been on a diet so I didn't really want to but I figured I'd try a salad. When I got there I ordered the grilled southwest and the guy on the counter says it's another $2 for grilled and i asked if he was sure because it doesn't show that on the menu and he said yeah that's just how it works. After waiting about 10 min my salad comes out and it's just sad, and on top of that they put fried chicken instead of grilled, I sent back and when I did they apologized and said they'd fix it after waiting about another 10 minutes I went to the counter to see the salad still sitting there wide open so I went ahead and asked for a refund because I need to get back to work and don't have all day to wait for someone to do their job, won't be back to this location.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Large Southwest Salad w Crispy Chicken Combo
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