Jack In The Box

7699 Katy Fwy, Houston
(346) 200-5767

Recent Reviews

Sort by
Perry Rodriguez

Good food, good service.
Did have a hiccup in food quality on my last visit, but not a deal breaker.

Food: 4

Service: 4

Shaira Guerra

Always there when we get hungry and the Girl at night already knows us 😋

Atmosphere: 5

Food: 5

Service: 5

Samuel L

Have been a Jack in the Box Customer for 50 years, all the way back to when they gave out jumbo teal colored balloons!
This was my first online order;
At Checkout, the app only asked for a CC, DC and I believe Apple Pay, which I don't use. No PayPal, which I Do use??

Coincidentally, there was an Onion Ring Promo, so I ordered a reg hamburger w/onion, and the Rings.
There was No small Double Meat Burger Option, While there were burger extras options, there was No Extra Meat Patty Option??
This which was a shame, since I could barely taste the single meat patty...
You can easily add patties at BK and McD's, and they accept PayPal!
On the other hand, the Onion Rings, although a little pricey w/o a promo, were Great!! Too bad the competition doesn't offer Real Onion Rings this good, or Onion Rings period...

Food: 3

Kevin Cole

Tried to pick up food here tonight 11/30/25. Ordered and had two cars in front of me. Waited 30 minutes for anyone to help us, and no one would come to the window. After 30 minutes of waiting, the line of five cars behind me and myself all gave up, and slowly had to back out of the drive-thru. Terrible experience and no one even tried to explain what the hold-up was or ever got food.

Kathleen Ford

Chef cooked the 3 piece egg rolls perfectly brown and crispy! I love J. In the Box egg rolls better than Any restaurant and I am over 60yrs old

Atmosphere: 5

Food: 5

Service: 5

Jay saints

Straight rip off tried to get the 10 dollar munchie meal they charged to charge me 15 bucks. Why the sign and menu says 10 bucks with taxes that 10.82 the girl said not sure they must off up the price. Sounds fishy to me dont go there đŸ€”

Jesus Tagle

Nice ppl great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Burger, Sandwich, Curly Fries, Breakfast Jack, Sauce, Jumbo Jack, Mini Churros, Onion Rings, Double Bacon Cheeseburger, Cheeseburger

Veronica G

Great service, food serve hot and fresh.

Atmosphere: 4

Food: 5

Service: 5

Allyson

This is one of the two monster tacos i received. The cook saw this, added the cheese and sent it out. I'm outraged!

Atmosphere: 1

Food: 1

Service: 1

Navila Castro

I was nostalgic for some curly fries but the quality and price brought me back to reality.

Atmosphere: 1

Food: 2

Service: 3

Ruth Hamilton

I visit often. Everything's always hot. The workers are always friendly.

Atmosphere: 5

Food: 5

Service: 5

L. Morningstar

Unsure how this establishment stays open. Dirty, unorganized, old stale food, wrong orders constantly, no condiments given upon request. This comment is specifically after 9pm till 4am. Horrible.

Atmosphere: 1

Food: 1

Service: 1

Lonzo

Great food.

Atmosphere: 5

Food: 5

Service: 5

Oxana

These people stole my money. Not the first time so I am not surprised. The scheme that places like Jack in the Box and McDonald’s use is when people order online they don’t have availability of this product , so you have to contact customer service to get a refund of your 4$. lol. Well I did and just got “sorry, your feedback is valuable for us” and no refund. Hope somebody takes this place to court. Scammers.

Service: 1

Valeska Fernanda Reyes Paguaga

I spent 45 minutes waiting for my food in the car.

Atmosphere: 1

Food: 3

Service: 1

Loading...