I love the customer service here, everyone is nice and really friendly, I love the energy. The only problem is that the 2 times that I’ve passed by they’ve forgotten an item, & today I didn’t get the free fries from the no kid hungry program. Other than that, I still like this location & I will be returning :)
Daniel Burk
This would be specifically for Celina. She was absolutely amazing. Smile the whole time with some great energy. I messed up the location and order from the wrong store. She kept checking on me with while I had my kids there. I've been in the customer service industry for 30 years and it was absolutely refreshing to see someone who cares. Honestly she is 100% management material. Thank you Celina (sorry if this is spelled incorrectly) but you made my day today after a very difficult day.
lady libra
No clean and it smelled bad!
Atmosphere: 1
Food: 1
Service: 1
David Izaguirre
Don't waste your money here. They don't take your order, correct. And when they do give you your food, it's dry and overcooked if the employees don't want to be there, why even come to work
Atmosphere: 2
Food: 1
Service: 1
Christina R. Sifford
Kimberly had a nasty attitude. She didn't greet me. I could tell she was not happy to help me. She stood at the counter putting money in the safe and it seemed like I was invisible to her. After about 4 minutes she finally took my order. Everyone else what great. Food was great. But Kimberly? HORRIBLE
Atmosphere: 5
Food: 5
Service: 1
Genesis Her
I want to take a minute to recognize the amazing worker who took care of my food tonight ! (07-09-25 at 1:30am) unfortunately I didn’t get his name but I will continue to come back just for his AMAZING customer service! He was polite, patient and kind throughout the whole interaction! For once, I didn’t have to wait close to 30 min for my meals! The order was PERFECT and the food was fresh and delicious! Please keep him and reward him for his awesome service, he made my night and made me believe in jacks late night trips again !
Food: 5
Service: 5
Recommended dishes: Seasoned Curly Fries
Jennifer Nuss
Service was really slow. Prices increased quality decreased. Had to repeat my order several times, person finally just said come to window. 2 meals and a kids meal was over $30.
Atmosphere: 3
Food: 3
Service: 2
Binary Avenger
Wow, I didn't realize that the bacon double smash burger comes with NO bacon.
I should have read the reviews here first.
Atmosphere: 1
Food: 2
Service: 1
Timiko Outley
Good customer service
Atmosphere: 5
Food: 5
Service: 5
The3ternalBliss
All their signs say they open at 6 but it took them until 6:18 to open the doors, and this is a consistent thing they do every time I come here after I get off of work
I DONT KNOW who is working there but they will not get your order correct. I REPEAT, YOU WILL NOT GET WHAT YOU ORDERED. YOU WILL HAVE TO CHECK YOUR FOOD BEFORE YOU LEAVE AND DO NOT DOORDASH THEY DO NOT PICK UP THE PHONE EVEN THOUGH THE PHONE WORKS FINE. I PURCHASED MY ORDER BEFORE 8
Atmosphere: 1
Food: 1
Service: 1
Fabian Flores
I order a drink online she said I didn't have one and kicked me out very rude
Atmosphere: 1
Food: 3
Service: 1
Sofia Lopez
I am very displeased with the experience in this particular Jack in the Box. The customer service is very poor, the environment is not the best, and the employees should not have a harsh attitude towards their customers. The employee that took my order was very unprofessional and had an unpleasant attitude. During the time I was placing my order outside I could see this employee cursing out a customer using very vulgar language that should stay out of the workplace. I hope in the future you guys will consider improving your customer service and create a safe environment for customers.
Atmosphere: 1
Food: 3
Service: 1
emilio hernandez
I placed an order through Uber and they sent me everything wrong, the sodas were changed, things were missing, they didn't even put napkins.
Atmosphere: 1
Food: 1
Service: 1
Solitaria 503
I am a regular at Jack's, I stop by to shop before going to work and the staff is very friendly? But today I just went and we were waiting more than 20 minutes in line, my mom obviously got desperate and the car horn honked and the boy who was serving told her that she was being disrespectful and other things in common The fact is that I asked if I was going to take my horden and he said nooo ?for the first time I left Jack's without my food and without wanting to come back I love the staff on Sunday apart from leaving with my food I leave with a smile ☺️
I love the customer service here, everyone is nice and really friendly, I love the energy. The only problem is that the 2 times that I’ve passed by they’ve forgotten an item, & today I didn’t get the free fries from the no kid hungry program. Other than that, I still like this location & I will be returning :)
This would be specifically for Celina. She was absolutely amazing. Smile the whole time with some great energy. I messed up the location and order from the wrong store. She kept checking on me with while I had my kids there. I've been in the customer service industry for 30 years and it was absolutely refreshing to see someone who cares. Honestly she is 100% management material. Thank you Celina (sorry if this is spelled incorrectly) but you made my day today after a very difficult day.
No clean and it smelled bad!
Atmosphere: 1
Food: 1
Service: 1
Don't waste your money here. They don't take your order, correct. And when they do give you your food, it's dry and overcooked if the employees don't want to be there, why even come to work
Atmosphere: 2
Food: 1
Service: 1
Kimberly had a nasty attitude. She didn't greet me. I could tell she was not happy to help me. She stood at the counter putting money in the safe and it seemed like I was invisible to her. After about 4 minutes she finally took my order. Everyone else what great. Food was great. But Kimberly? HORRIBLE
Atmosphere: 5
Food: 5
Service: 1
I want to take a minute to recognize the amazing worker who took care of my food tonight ! (07-09-25 at 1:30am) unfortunately I didn’t get his name but I will continue to come back just for his AMAZING customer service! He was polite, patient and kind throughout the whole interaction! For once, I didn’t have to wait close to 30 min for my meals! The order was PERFECT and the food was fresh and delicious! Please keep him and reward him for his awesome service, he made my night and made me believe in jacks late night trips again !
Food: 5
Service: 5
Recommended dishes: Seasoned Curly Fries
Service was really slow. Prices increased quality decreased. Had to repeat my order several times, person finally just said come to window. 2 meals and a kids meal was over $30.
Atmosphere: 3
Food: 3
Service: 2
Wow, I didn't realize that the bacon double smash burger comes with NO bacon.
I should have read the reviews here first.
Atmosphere: 1
Food: 2
Service: 1
Good customer service
Atmosphere: 5
Food: 5
Service: 5
All their signs say they open at 6 but it took them until 6:18 to open the doors, and this is a consistent thing they do every time I come here after I get off of work
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I DONT KNOW who is working there but they will not get your order correct. I REPEAT, YOU WILL NOT GET WHAT YOU ORDERED. YOU WILL HAVE TO CHECK YOUR FOOD BEFORE YOU LEAVE AND DO NOT DOORDASH THEY DO NOT PICK UP THE PHONE EVEN THOUGH THE PHONE WORKS FINE. I PURCHASED MY ORDER BEFORE 8
Atmosphere: 1
Food: 1
Service: 1
I order a drink online she said I didn't have one and kicked me out very rude
Atmosphere: 1
Food: 3
Service: 1
I am very displeased with the experience in this particular Jack in the Box. The customer service is very poor, the environment is not the best, and the employees should not have a harsh attitude towards their customers. The employee that took my order was very unprofessional and had an unpleasant attitude. During the time I was placing my order outside I could see this employee cursing out a customer using very vulgar language that should stay out of the workplace. I hope in the future you guys will consider improving your customer service and create a safe environment for customers.
Atmosphere: 1
Food: 3
Service: 1
I placed an order through Uber and they sent me everything wrong, the sodas were changed, things were missing, they didn't even put napkins.
Atmosphere: 1
Food: 1
Service: 1
I am a regular at Jack's, I stop by to shop before going to work and the staff is very friendly?
But today I just went and we were waiting more than 20 minutes in line, my mom obviously got desperate and the car horn honked and the boy who was serving told her that she was being disrespectful and other things in common
The fact is that I asked if I was going to take my horden and he said nooo
?for the first time I left Jack's without my food and without wanting to come back
I love the staff on Sunday apart from leaving with my food I leave with a smile ☺️
Food: 5
Service: 3
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