I came to this location 3/8 around 11 am and bought food and never received my card back … I literally was handed my food and receipt at drive thru…when i asked for my card it was looked for and supposedly they couldn’t find it .In all my years in my life have I been to fast food and they lose your debit card . I end up going inside trying to ask manager for help and she yelled WE DONT HAVE IT .Extremely distasteful and ghetto . I would like info on higher management cause this was an extreme inconvenience for me . Now i have to close my card and wait for another one
joe sanchez
Quick and good food.
Atmosphere: 5
Food: 5
Service: 5
Felipe Rodriguez Sr.
Good place to
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sourdough Jack Burger and Curly Fries
Na'eemah Lewter
I never write reviews on fast food because not much to expect. But this place is HORRIBLE! I always try to go bc of the convenience by my house BUT EVERY TIME they disappoint me.1. I’ll ask for my extra sauce during my order. They won’t charge me. Give me the wrong sauce. I’ll go in for the right sauce. Then the manager will be like that’s extra. But I TOLD THE ASSOCIATE OVER THE SPEAKER WHY DIDNT THEY JUST CHARGE ME THEN!?!2. All I wanted was a sweet tea. Made me wait in line for 15 minutes then tell me they don’t have any and aren’t making more. Even my friend from out of town was like what is this they should at least compensate you for your time.3. Final straw I go up here bc I fly in Christmas evening after a long day of traveling and I’m having stomach pains from hunger. Get to the window. Somebody answers just to say they aren’t taking anymore orders for the rest of the night!?! Then why are you open and able to speak to customers. You’re getting paid Christmas pay but not servicing anybody. Idk how they stay in business?Go to the one on Bellfort it’s a 5 minute drive but so worth it. I’ve gotten free tea from there. They had 4 people working and I actually tipped them at 1:45am the day after Christmas bc they were the only things open and working to service a long line.
Atmosphere: 1
Food: 1
Service: 1
Manny Sanchez
Thursday December 7 5:34pmThe Manager amazing, good vibes great service.Thank you. ?
Atmosphere: 5
Food: 5
Service: 5
Stephanie Hernandez
PEOPLE DONT WANT TI WOTK, IF YOU GO AROUND MIDNIGHT THEY ARE ALWAYS “CLOSED” DONT GO HERE AND MANAGERS PLEASE GET BETTER EMPLOYEES THAT REALLY WANTS TO
Atmosphere: 1
Food: 1
Service: 1
ONA FDZ89
They always get the orders wrong, terrible customer
Service: 1
Miranda arredondo
Food took forever. When I was the only one in line.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Sandwich, Sourdough Jack Burger and Curly Fries
Aidan S
staff was rude and disrespectful, I ordered about 40 dollars worth of food, multiple burgers and fries and when I asked for sauces to co with them, she made a face at me, laughed and handed me one single packet of sauce and then closed the window on me and walked away, food was mid, bad service and bad staff. Food also was not made right and was missing items. :/
Atmosphere: 1
Food: 1
Service: 1
Bernadette McCorvey-Henderson
My husband and I choose to go to this particular location because of their accuracy and freshness
This visit was absolutely ridiculous!! No orange drink, no condiments, no ranch. No tacos! I was like, well, what do you have??
Atmosphere: 1
Food: 1
Service: 1
Brenda G.
The service was a little slow. We had to wait in the parking lot for about ten minutes, but the food was hot and tasty.
Atmosphere: 5
Food: 5
Service: 4
Jairo Gomez
Really bad service, I arrived and was told that they were shutdown, open sign was on...they are not friendly at all...no good service...love jack buy this Location is lacking a
Atmosphere: 1
Food: 1
Service: 1
Mirza Shikoh
Worst customer service. I was standing there to order for at least 10 minutes but no 1 show up at the register. Need better management. Ppl keep looking but no 1 show up to take
Atmosphere: 2
Food: 2
Service: 1
mario gonzalez
Bad service , fries like if they didn’t want to give me fries, not recommend, regardless I like the
I came to this location 3/8 around 11 am and bought food and never received my card back … I literally was handed my food and receipt at drive thru…when i asked for my card it was looked for and supposedly they couldn’t find it .In all my years in my life have I been to fast food and they lose your debit card . I end up going inside trying to ask manager for help and she yelled WE DONT HAVE IT .Extremely distasteful and ghetto . I would like info on higher management cause this was an extreme inconvenience for me . Now i have to close my card and wait for another one
Quick and good food.
Atmosphere: 5
Food: 5
Service: 5
Good place to
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sourdough Jack Burger and Curly Fries
I never write reviews on fast food because not much to expect. But this place is HORRIBLE! I always try to go bc of the convenience by my house BUT EVERY TIME they disappoint me.1. I’ll ask for my extra sauce during my order. They won’t charge me. Give me the wrong sauce. I’ll go in for the right sauce. Then the manager will be like that’s extra. But I TOLD THE ASSOCIATE OVER THE SPEAKER WHY DIDNT THEY JUST CHARGE ME THEN!?!2. All I wanted was a sweet tea. Made me wait in line for 15 minutes then tell me they don’t have any and aren’t making more. Even my friend from out of town was like what is this they should at least compensate you for your time.3. Final straw I go up here bc I fly in Christmas evening after a long day of traveling and I’m having stomach pains from hunger. Get to the window. Somebody answers just to say they aren’t taking anymore orders for the rest of the night!?! Then why are you open and able to speak to customers. You’re getting paid Christmas pay but not servicing anybody. Idk how they stay in business?Go to the one on Bellfort it’s a 5 minute drive but so worth it. I’ve gotten free tea from there. They had 4 people working and I actually tipped them at 1:45am the day after Christmas bc they were the only things open and working to service a long line.
Atmosphere: 1
Food: 1
Service: 1
Thursday December 7 5:34pmThe Manager amazing, good vibes great service.Thank you. ?
Atmosphere: 5
Food: 5
Service: 5
PEOPLE DONT WANT TI WOTK, IF YOU GO AROUND MIDNIGHT THEY ARE ALWAYS “CLOSED” DONT GO HERE AND MANAGERS PLEASE GET BETTER EMPLOYEES THAT REALLY WANTS TO
Atmosphere: 1
Food: 1
Service: 1
They always get the orders wrong, terrible customer
Service: 1
Food took forever. When I was the only one in line.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Sandwich, Sourdough Jack Burger and Curly Fries
staff was rude and disrespectful, I ordered about 40 dollars worth of food, multiple burgers and fries and when I asked for sauces to co with them, she made a face at me, laughed and handed me one single packet of sauce and then closed the window on me and walked away, food was mid, bad service and bad staff. Food also was not made right and was missing items. :/
Atmosphere: 1
Food: 1
Service: 1
My husband and I choose to go to this particular location because of their accuracy and freshness
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This visit was absolutely ridiculous!! No orange drink, no condiments, no ranch. No tacos! I was like, well, what do you have??
Atmosphere: 1
Food: 1
Service: 1
The service was a little slow. We had to wait in the parking lot for about ten minutes, but the food was hot and tasty.
Atmosphere: 5
Food: 5
Service: 4
Really bad service, I arrived and was told that they were shutdown, open sign was on...they are not friendly at all...no good service...love jack buy this Location is lacking a
Atmosphere: 1
Food: 1
Service: 1
Worst customer service. I was standing there to order for at least 10 minutes but no 1 show up at the register. Need better management. Ppl keep looking but no 1 show up to take
Atmosphere: 2
Food: 2
Service: 1
Bad service , fries like if they didn’t want to give me fries, not recommend, regardless I like the
Atmosphere: 2
Food: 1
Service: 1