Jack in the Box

14540 Westheimer Rd, Houston
(346) 327-2055

Recent Reviews

Venod Maharaj

The drive through is poorly maintained. Sandwich was dry and horrible.Service was very slow.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwich

Trang Nguyen

I like the food 9/10 times but the wait is ridiculous. It's FAST food, why does the customer need to wait over 30 min for a burger and an hour in drive through. I even heard the staff cursed over the drive thru speaker. You need to add staff for night shift to help. They are overwhelmed and way way behind.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Two Tacos, Fries, Mini Churros, Tiny Tacos

Heather Moore

They are rude there is also no reason to be screaming in the microphone

Tom Huynh

Very bad service, long wait time in the drive through

The_Goliath Cod Mobile

Can’t even get a good order of tacos all of them were soggy. I don’t see why i keep giving jack in the box a

Atmosphere: 1

Food: 1

Service: 1

Jessica A’a

Feels like theres a trend where they only put 1 worker at each location after a certain time. The only worker that worked at this time was the only worker and managed to get in and out by 20mins. Do better for your employees jack in the

Atmosphere: 1

Food: 3

Service: 5

Recommended dishes: Sandwich, Seasoned Curly Fries

Sherry Menifee

The Guy Terry worked in Drive Thru I asked his name because he was so friendly I was impressed..Fries was fresh at my request every thing was fresh I wasn't impressed with the taste of meat on Burger but customer service was excellent ?

R C

Tried your chicken strips for the first time - they did not disappoint. They were crispy and freshly made. Is was impressed with the flavor. Also tried the Oroe bar - where have you been hiding this one. Just saw it for the first time on your menu. Other Jack in the boxes have been having it on their site for a while. If the is not a new desert - you might want to contact your IT guys to see what's up. The Oreo bar Is a keeper !I was very please with everything during this delivery. Your hamburgers actually has flavor to it and a nice color. The other burger joints are flavorless, greasy and gray in color (And just thrown together sloppy - haphazardly ). So you must be doing something right at your location. ? ?.

Steven Jahn

First, staff was super friendly, like really nice. Second, food was the freshest I've ever had from jack in the box, I absolutely love the experience I had here. Thank you guys for the awesome food.

Atmosphere: 5

Food: 5

Service: 5

John E

Quick meal. Nothing special. Drive through was very slow.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Two Tacos, Bacon Ultimate Cheeseburger

Ed Gerber

Ordered Southwest Chicken Salad. They left out cheese, corn and all other condiments that are normally part of this salad.

Food: 1

Service: 2

Daniel Harris

Good food tried the new smash burger and Oreo bar. I was surprised by the seasoning, taste, and overall flavor of the burger. Staff were good said thank you and had an overall pleasant demeanor.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jumbo Jack Combo with 2 Tacos, Onion Rings, Regular Fries, French Fries, Seasoned Curly Fries, Cluck Chicken Munchie Box, Burger, Sandwich, Nuggets, Curly Fries, Mini Churros, Cluck Munchie Meal Chicken Sandwich

Alexis Williams

The guy at the drive thru was so nice and had great customer service. The food was so

Food: 5

Service: 5

Stacey morisett

Cold nasty food. Don't waste your money.

Food: 1

Service: 1

Mike Pana

I hadn't eaten at Jack in the Crack for over 3 years and now I see why! Trash service, high prices, and just flat out not worth the hassle. Definitely not worth the 20 mins I waited in drive thru for 2 combos. Will NEVER eat here or any Jack in the Crack again!Update: Not to mention, I was in an Uber and now my $8 ride, jumped way up to $18 because of the long drive thru wait. Then went home to find the "crispy" tenders were undercooked on the inside, soda was flat although it had no ice and they gave us about 8 fries with each combo. Thanks Jack in the Crack!

Atmosphere: 1

Food: 1

Service: 1

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