Jack In The Box
2901 Airline Dr, Houston
(346) 200-9623
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
It is 2:am in the morning n order a spicy chicken sandwich n tacos n was sooooooo rude n the food was so discussing that I wouldn't even rate this JITB N TO COMPLETE IT ALL THE MANAGER WAS A COMPLETE DISRESPEFUL TO ASK US TO WAIT IN FRONT OF RESTAURANT to only throw n I mean throw food in our window n leave WOW UPDATE AS OF DECEMBER 7TH 2025 THE PLACE HAS IMPROVED A LITTLE BIT....
Atmosphere: 1
Food: 1
Service: 1
This place is so slow at night. They stack all the car into the parking lot. This happened last week which was the last time I came. Now again tonight. Last week it was 1 car ahead of us and it took 20 minutes to get my small order.
Atmosphere: 4
Food: 4
Service: 1
I went in to pick up my order and a gentleman approached me and asked if I could order him a drink because they will not allow him to. I asked the cashier and he said it was a management decision. I purchase the man a drink and then he went to sit in a corner. He wasn’t bothering anyone and was just looking for a place to stay warm.
Atmosphere: 1
Food: 5
Service: 1
Meh. Typical Jack in Crack. Good Tacos. Great deal for lunch.
Atmosphere: 3
Food: 3
Service: 3
Lovely staff and decent customer service, unfortunately the food is subpar. Sodas taste like they were stored in a sink.
Atmosphere: 3
Food: 3
Service: 5
Ordered breakfast and received some smashed up rendition of breakfast sandwiches and burnt coffee.
Food: 3
Service: 3
You can never go wrong with the tooth tacos or two sets kill the munchies and roll on never hang out
Atmosphere: 1
Food: 4
Service: 1
I got sick the last two times I ate there, and, I thought maybe it was just me, no big deal. But this last time I bought a #22, croissant with sausage egg and cheese I happened to look down, and the egg was all greyish green. I don't like to leave bad reviews but this can hopefully prevent others from getting sick.
Only thing us that they never give condiments anymore. I asked for salda for my burrito and the kady said it was in the bag and there wasn't. Had to go inside to get it.
Atmosphere: 5
Food: 5
Service: 5
Food was cold
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
During lunch hour I ordered two jumbo Jack meals and 6 tacos. The woman at the cashier forgot to place the taco orders and we waited and waited unbeknownst that she hadn't placed the tacos on the order. Went to the register and asked where are the tacos and she rudely said there's no tacos . She's not handing out receipts to prove it. This is one of the worst Jack in Box in the city. Don't go there.
the 110 outlets in the dining area don't work
Atmosphere: 5
Food: 5
Service: 5
Extremely bad service last night im not saying this happens all the time here but last night was not good at all the 12am 4/19/25 shift was horrible my order was missing items and I was also given the wrong order they were being rude when I asked for an item one of the young ladies said to tell me that they didn't have the item just because she didn't want to walk to the back while I was over hearing them extremely unhappy with last nights service i asked for their names but the girl taking drive through orders refused said not to give me their names
Atmosphere: 1
Food: 3
Service: 1
Plain with cheese paid for the cheese and curly fries and nothing to far to drive back and too tired and meat was cut up kinda weird
Food: 1
Recommended dishes: Fries, Cheeseburger, Jumbo Jack
They need to hire workers that actually speak or understand English because getting my order wrong because they don’t understand is crazy work.
Atmosphere: 1
Food: 1
Service: 1
Loading...