Jack in the Box

I ordered drive-thru several items were missing from my order, tacos were stale didn't get any taco sauce..

My husband's hash brown was saturated with oil and undercooked. He always finishes anything he eats. But, didn't finish and immediately it came up.

Atmosphere: 1

Food: 1

Service: 1

I was there last night and the lady forgot half of my order. 6tacos. Been trying to call the location but it goes straight to voicemail.

Atmosphere: 1

Food: 1

Service: 3

This is not my first time coming to this location, but what I noticed is the food being lukewarm. I sincerely hope they work are preparing orders to be fresh. The food tasted like it sat out for a while then was reheated.

Second, for the workers and this is coming from someone who knows more than two languages, their conversations were not appropriate (I am not going to repeat what was said because it was inappropriate). They need to be mindful of the possibility of customers understanding their language and to not say certain things in a public space. There is a time and place, but this is not the place to be having inappropriate conversations.

Lastly, I noticed how the workers treat specific race/groups differently. For example, me and another customer (same race as me) was not greeted well, it was as if they wanted us to hurry up and order. Yet when a someone of a different race came in, they are greeted well and with warm welcome.

Again, these are the same patterns I always see when I stop by here to eat something. Please work on improving these problem areas.

Atmosphere: 2

Food: 2

Service: 2

RAQUEL FIVE STARS ⭐️ CUSTOMERS SERVICE

Atmosphere: 5

Food: 5

Service: 5

They gave the best Fried Jalapeno Peppers. And order their Tacos Extra Crispy - OMG!

Terrible experience every time I give this particular location a some of my hard earned money. Karen M has a very nasty attitude that’s unforgettable, it’s never a surprise to see her in the drive thru taking orders !

This team of workers at this specific location are notorious for serving customers old food. Jack In The Box needs to take a peek at this Box* @ 607 FM-1960 W
Houston, TX 77073
United States

This is not the JACK IN THE BOX location to eat from. They need to get rid of the whole crew.
This location will NEVER get my money again !

They treat customers poorly
The food is trash 🚮

Karen M the Hispanic woman at this location needs to find another profession, her attitude is ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Stopped here on the way home after our cruise for lunch, was FIRE AFFF.

Atmosphere: 5

Food: 5

Service: 5

Food was hot and fresh but the soda was nasty.

Atmosphere: 5

Food: 5

Service: 5

The workers at this particular location are EXCELLENT. They're extremely friendly, extremely helpful and just nice. The restrooms are immaculate.

Atmosphere: 5

Food: 4

Service: 5

I asked for bacon and they gave me ham. I was already at work. I do not eat ham and too far from my job to go back and I called several times , they did not answer the phone. this set my mood to being pissed off for the day.

Atmosphere: 3

Food: 2

Service: 1

Quick service and accurate orders. Prices are good and quality of food is good

Atmosphere: 4

Food: 4

Service: 4

Always great!

Atmosphere: 5

Food: 5

Service: 4

service was terrible, both employee and manager didnt care to remake a shake i paid for and had been sitting . i thought it was supposed to be quality service and food . it was nothing to remake a drink …

He always have amazing food, especially at a teriyaki bowl