They messed up my order and it was a simple order. This is why I do not go to Jack n the box. The workers are lazy & incompetent.
Debra Gray
They were hard on understanding and they didn't get my order right.
Atmosphere: 1
Food: 1
Service: 1
Nyutz
I was the only person in line at 4 in the morning. Why are 4 tacos gonna be 30 minutes ? Smb 🤦♂️
Sesco
Walked in to get food and lobby straight up smelled like pee and bathrooms were filthy and smelled like absolute garbage with flies and there was a roach in the lobby. I don’t think I have ever had such a movie like experience in my life just off the lobby. I can’t imagine the kitchen😭
Nia Ellis
NOT FAST FOOD. The order is only right 20% the time. Every single time, without fail, going through the drive through they tell us to pull around to the front and wait for our food. Drive through is pointless because the service is nowhere near fast enough. From now on I will not be pulling to the front. I will sit there at the window and wait. If there's a problem, the service needs to be faster. I've now been waiting 10 mins for my simple drove through order after pulling to the front AGAIN.
Atmosphere: 1
Food: 1
Service: 1
Erin Stewart
Think twice about ordering from them! Food taste burnt and no condiments given! I would have loved some ranch dip with my jalepeno poppers
angelica vences
They made me park for a single order of Jalapeño poppers and I stayed there for a while.
Jon Miller
Amariell is very polite.
Service: 5
Jazmin M
Poor customer service, slow drive thru time, pick another place to eat. Blonde boy at the drive thru register today evening shift could use more training. I asked to get my order repeated back to me and instead received a whole lot of attitude—-and received no receipt
Atmosphere: 1
Food: 1
Service: 1
Jerry Fontenot
I Order From Here Every Day. The Store Is By My Business. I Ordered A Munchie Meal This Morning And The Burger Had Mustard And The Fries Were Half And Half But I Got Burned Stale Instead. I Call The Store A Young Man Answers Very Politely Told Me He Was Sorry And For Me To Comeback They Will Fix It. THE GM Was So Rude And Belligerent. She Wanted To Argue With Me About What Comes On The Burger. I’m Extremely Allergic To Mustard And It Has Both Mustard And Pickles. I’m Telling The Lady I Understand But It Was On The Burger. I Just Came Back Home From WV Where There Is No Jack In The Box And I Been Coming Here Since. But I Will Mo Longer Spend A Dime In That Place Thanks To The GM. The Employees And Assistant Was Nice They Remade My Entire Meal But She’s Bad For Business And Rude. Never Returning
Order was wrong, cold fries and no ice in machine. 3 things wrong in one visit.. how does it get any worse?
Atmosphere: 4
Food: 1
Service: 1
Sophia Morrow
Took over 35 minutes for our order tonight and we didn't receive avocado sauce with our tiny tacos but we did receive 2 forks? Not sure why.... and we received ranch we didn't ask for... we ordered two burgers..Have no idea what the forks were for ... we were trapped in line and the workers acted like they were out of it. The line was empty because we sat at the ordering window for so long.... .. We sat at the window waiting to place our order for 20 minutes. Why were they prioritizing the two families eating indoors when the to go line is supposed to be faster. Why were we forced to be stuck in the to go ordering window for so long? That has never happened before in life. SO MANY STAFF WERE PRESENT WITH NO SENSE OF URGENCY???went inside to wait for the food as we sat in the car for 15 minutes..We were stuck and could not leave the drive through but there were several who ended up leaving after us driving off in frustration. There were staff on there phones and orders were taking way too long.
Atmosphere: 1
Food: 1
Service: 1
Monica Graham
Kid-friendliness: Kid friendly food options
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger
gabriel vazquuez
The lady at the window was not friendly at all and spoke very loudly because of a mistake she herself made.
They messed up my order and it was a simple order. This is why I do not go to Jack n the box. The workers are lazy & incompetent.
They were hard on understanding and they didn't get my order right.
Atmosphere: 1
Food: 1
Service: 1
I was the only person in line at 4 in the morning. Why are 4 tacos gonna be 30
minutes ? Smb 🤦♂️
Walked in to get food and lobby straight up smelled like pee and bathrooms were filthy and smelled like absolute garbage with flies and there was a roach in the lobby. I don’t think I have ever had such a movie like experience in my life just off the lobby. I can’t imagine the kitchen😭
NOT FAST FOOD. The order is only right 20% the time. Every single time, without fail, going through the drive through they tell us to pull around to the front and wait for our food. Drive through is pointless because the service is nowhere near fast enough. From now on I will not be pulling to the front. I will sit there at the window and wait. If there's a problem, the service needs to be faster. I've now been waiting 10 mins for my simple drove through order after pulling to the front AGAIN.
Atmosphere: 1
Food: 1
Service: 1
Think twice about ordering from them! Food taste burnt and no condiments given! I would have loved some ranch dip with my jalepeno poppers
They made me park for a single order of Jalapeño poppers and I stayed there for a while.
Amariell is very polite.
Service: 5
Poor customer service, slow drive thru time, pick another place to eat. Blonde boy at the drive thru register today evening shift could use more training. I asked to get my order repeated back to me and instead received a whole lot of attitude—-and received no receipt
Atmosphere: 1
Food: 1
Service: 1
I Order From Here Every Day. The Store Is By My Business. I Ordered A Munchie Meal This Morning And The Burger Had Mustard And The Fries Were Half And Half But I Got Burned Stale Instead. I Call The Store A Young Man Answers Very Politely Told Me He Was Sorry And For Me To Comeback They Will Fix It. THE GM Was So Rude And Belligerent. She Wanted To Argue With Me About What Comes On The Burger. I’m Extremely Allergic To Mustard And It Has Both Mustard And Pickles. I’m Telling The Lady I Understand But It Was On The Burger. I Just Came Back Home From WV Where There Is No Jack In The Box And I Been Coming Here Since. But I Will Mo Longer Spend A Dime In That Place Thanks To The GM. The Employees And Assistant Was Nice They Remade My Entire Meal But She’s Bad For Business And Rude. Never Returning
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Curly Fries, Burger
Restaurantji Recommends
Smells so bad and staff is very rude
Atmosphere: 1
Food: 3
Service: 1
Order was wrong, cold fries and no ice in machine. 3 things wrong in one visit.. how does it get any worse?
Atmosphere: 4
Food: 1
Service: 1
Took over 35 minutes for our order tonight and we didn't receive avocado sauce with our tiny tacos but we did receive 2 forks? Not sure why.... and we received ranch we didn't ask for... we ordered two burgers..Have no idea what the forks were for ... we were trapped in line and the workers acted like they were out of it. The line was empty because we sat at the ordering window for so long....
.. We sat at the window waiting to place our order for 20 minutes. Why were they prioritizing the two families eating indoors when the to go line is supposed to be faster. Why were we forced to be stuck in the to go ordering window for so long? That has never happened before in life. SO MANY STAFF WERE PRESENT WITH NO SENSE OF URGENCY???went inside to wait for the food as we sat in the car for 15 minutes..We were stuck and could not leave the drive through but there were several who ended up leaving after us driving off in frustration. There were staff on there phones and orders were taking way too long.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Kid friendly food options
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger
The lady at the window was not friendly at all and spoke very loudly because of a mistake she herself made.
Atmosphere: 4
Food: 4
Service: 1
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