Jack in the Box
13706 TX-249, Houston
(281) 447-6343
Recent Reviews
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I only ordered 4 tacos and a drink, I paid she handed me the bag closed the windows and went away I waited min for my soda but it never came
Of all of the fast food restaurants that I've been to for the week that I was in Texas, this place had some of the best tasting food, and the receptivity from the staff at 2 am was outstanding!! They had a great level of patience, and the food looked just like the picture looked! I'll definitely be back!
Atmosphere: 4
Food: 5
Service: 5
Cashier is unable to stay focused
Atmosphere: 1
Food: 3
Service: 2
Why toast only one Bread not the other one makes no sense
Best menu for your money
Atmosphere: 5
Food: 5
Service: 5
The absolutely slowest Jack-in-the-Box I’ve ever been to. I’ve been in this line already for 18 minutes. Your food is cold. People just don’t wanna work.
Atmosphere: 1
Food: 1
Service: 1
This place is too perfect. I cannot explain it amazing food. I highly recommend the chicken nuggets or the fries or the curly fries but I highly recommend to get this order.
Some chicken nuggets medium fry and a medium Dr Pepper perfect order perfect place and perfect staff the drive-through people are always kind
Atmosphere: 5
Food: 5
Service: 5
Drive thru moved quickly. Polite employee. My food was fresh and hot. Devoured my tacos with buttermilk sauce
Atmosphere: 5
Food: 5
Service: 4
Food is fresh and egg rolls are really tasty !
Atmosphere: 5
Food: 5
Service: 5
I went to order last night and they made me wait like eight minutes til they took my order and when I ordered they just have the half of my order because they were run out of everything
Restaurantji Recommends
Evening crew has to get it together.
Costumer service was horrible the lady on night shift October 26 with braids was so rude I will not be returning to this location ever bad employee she needs to get fired giving the restaurant bad looks then my order was wrong she didn’t get my order right I had to return to tell her my order was wrong and she caught a attitude with me because she was at fault with my order so disappointed do better jack in the box !!!!!
They completely messed up my order. I went back up there for a second time as I ordered an order of 2 tacos with a #10 classic snack wraps combo. The tacos weren’t in the bag. Mind you this was after I just worked 2 jobs today so I’m just trying to get something to eat to go to bed. Come back home to eat my food, only to realize they gave me spicy chicken wraps when I asked for classic. I cannot eat spicy & do not eat jalepenos. The only thing right about this order was my drink and French fries. Please do better on listening to customer’s orders. I will not be going back here for a while or ever if they can’t even get a simple order correct
Atmosphere: 1
Food: 1
Service: 1
I’m writing to express my deep dissatisfaction with the food I received on October 14, 2025. 13796 Tx- 249 This was not my first visit, but unfortunately, it will be my last. The food arrived cold and unappetizing, and the overall quality was unacceptable. I had hoped for improvement, but this experience confirmed otherwise.
I’m sharing this feedback in the hope that you take it seriously and make the necessary changes to ensure better service and food quality for future customers..
Atmosphere: 1
Food: 1
Service: 1
Horrible service frfr old lettuce on sandwich and tacos on night shift as well
Atmosphere: 3
Food: 3
Service: 2
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