Jack in the Box

13351 Briar Forest Dr, Houston
(832) 930-1070

Recent Reviews

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Dedrick Johnson

Went to this location and they were closed at 8:30 pm on Wednesday 2/9/2022

Denny's

Good meal

Atmosphere: 5

Food: 5

Service: 5

Celina DeHoyos

Closed at 11pm and trapped me in the line because they wouldn't pull cars forward. Why am I waiting if yall are closed? Waste of time

Atmosphere: 1

Food: 1

Service: 1

Brandon Coleman

They always close don’t matter if it’s 9pm or 2am they ARE CLOSEED FOR SOME ODD REASONS. Take 24hours out y’all bio please shake my head

Atmosphere: 1

Food: 1

Service: 1

Paul Weathers

The food and service were good. I got the loaded breakfast sandwich. That thing is like a breakfast jack on steroids, lol! And they have a good cup of coffee.

Wheelchair accessibility: They have a wheelchair access entrance on the west side of the restaurant.

Recommended dishes: Bacon & Cheese Burger, Onion Rings, Ultimate Breakfast Sandwich, Breakfast Jack, Egg Rolls, Sourdough Jack, Burger, Curly Fries, Tiny Tacos

Khuram Virani

Fire the night manager

Lei Lonnie L

I went there 2 mornings to get breakfast and both times I had to wait for 20 minutes after paying. The employee at the drive thru said that they only had one cook. It sounds like they need more employees but also need a sense of urgency.

Food: 4

Service: 2

Recommended dishes: Curly Fries

La Le

Just visited this location and the manager Ms. Eight was a delight. She has exceptional customer service, something that has been missing in the service industry for a while now. Thank you Ms. Eight.

Lanette

This location is absolutely HORRIBLE! The service takes forever, the restaurant is dirty (sticky floors throughout the store), and their oil is old. I asked for a refund because I could smell that their oil was old. My churros were black and they were not burnt. I asked for a refund from the shift leader Carlos and told him the reason why I wanted a refund. He told me "the oil isn't old." Then he walked away and continued to make orders. I reached out to the general manager and reported him to corporate. I will NEVER go to this location ever again!

Atmosphere: 1

Food: 1

Service: 1

Karen Attaway

No milkshakes on the day I visited.

Atmosphere: 3

Food: 3

Service: 3

Steven “Bigg Steve” Lomelin

Overnight guy is cool

Queen Leader

We got crunchy tacos 🌮 & egg rolls they were just the way we ordered them. Fresh extra lettuce 🥬 & extra crunchy

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Onion Rings, Egg Rolls, Sourdough Jack, Hamburger, Curly Fries, Fries

Karma L&M

The worst service that exists in this region, especially at night. They always say there isn't one. When you order something simple for dinner or drink

Service: 1

Kanita Westbrook

Waited in line for a whole hour waiting for food need to do better with timing and getting customers out the way no way it should be a hour wait

Sandra Thomas

So, I went here on a late night run, ordered food, didn't get what I ordered, went back, and all didn't get the right items. The food was overcooked and horrible

Atmosphere: 3

Food: 1

Service: 4

Recommended dishes: Spicey Chicken Tenders, Chicken Nuggets 8, Curly Fries, Fries

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