Jack In The Box

9302 Jensen Dr, Houston
(713) 692-3013

Recent Reviews

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Carla DA

Waited about 10 minutes behind a car who I heard they told to hold Twice. When it was my turn to order they tried putting me on hold and when I told them NO, they asked one more time so I asked if they were short staffed n the lady asked for me to hold cause they had lots of orders. I asked for the manager and she said the manager would be in tomorrow morning. I asked once again if they were short staff and she said it was only two girls working.

At this point why would they even open when they only have two staff members working and NO MANAGER. Like it’s suppose to be a fast food place.

I told I wasn’t waiting and LEFT-
HORRIBLE EXPERIENCE NEVER GOING BACK THERE AND DEFINITELY DO NOT RECOMMEND GOING!!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

H Horn

WORST AND RUDEST STAFF YOU’LL COME ACROSS. Went there around by 5pm asked if I could order my food but unknowingly they added their food as well. I paid 30 dollars when it should’ve been 20 coming to find out on my receipt I had two extra foods and drinks yet along they was very harsh with even giving me my receipt theses people are SCAMMING CUSTOMERS!!!

Atmosphere: 1

Food: 2

Service: 1

Felix Jr

I've been coming here for the last 14 yrs all of a sudden for the last couple of months after nine there's employees but there closed come on

Service: 1

Celeste fraga

My tacos nothing than lettuce bad service 😡

Atmosphere: 1

Food: 1

Service: 1

Ricardo Manjarrez

I had to wait a half hour to get to order, there was only two vehicles ahead of me. They are understaffed and it shows!

Service: 2

Recommended dishes: Taco, Burger, Curly Fries

Karina Devora

There was not a soul here. And they still made me wait for my food!!!

Atmosphere: 1

Food: 1

Service: 1

Marie Pierre Stryjk

The drive thru lady was very nice!

Atmosphere: 5

Food: 5

Service: 5

Kelli Burley

The guy had a attitude poor service does not know how to follow the instructions that you gave him bad attitude. It took him three tries to get my order correct.

Atmosphere: 2

Food: 1

Service: 1

Antonio Pinon

They need to fix this place up. Especially the drive thru. its a hazard its way too small and short it has no warning signs or measurements of height. I bent my new 600 dollar ladder racks on their POS drive thru. Worst drive thru ever. dont go unless you go in a little car. Im thinking of sueing this place for damages to my truck.

Atmosphere: 1

Food: 3

Service: 1

Efrain Ambriz

Went to this place this morning, there was at least about 5 employees inside, probably in a meeting or something. Pulled up to the drive thru and sat there for 5 minutes, no one ever talked to me, so I drove off. If you are closed please have the courtesy to let the customers know

Atmosphere: 1

Food: 3

Service: 1

Mariah Bell

I will be calling corporate doors are never opened food be cold and they have horrible customer service

James Bates

Good Tacos and Service Good .

Odalis Moreno

Do not eat here !!! I was almost done eating my last bit of fries when I noticed something black and I seen a bug !! This is so disgusting I am so disgusted and disappointed 🤮

she what it is

This is the worse store I ever been too the old lady that work over night she talk to me very rude and slammed the window in my face and walk away not good

Sedonia Joiner

Great customer service

Atmosphere: 5

Food: 5

Service: 5

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