Jimmy John's

6388 N Eldridge Pkwy Ste. 100, Houston
(713) 849-2000

Recent Reviews

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Peter Kut

May 2025 Update...
I just tried the new toasted roast beef and cheddar sandwich. Being in food service for the last 40 plus years of my life and being from Philadelphia I know my sandwiches. That was an incredible sandwich! One of the best I've had in a long long time. Great horseradish cream, great toasted onion straws and just a great combination of textures between the hot and toasted and the cold and crunchy. Was made perfect as I liked it and the workers were very very friendly and helpful. Hopefully this Jimmy John's has improved itself over the last few years.

Older review....
This Jimmy John's location has really gone down the tubes over the past couple of months! The last three times I've been there, they have screwed up our order in some way! The really sad part is the last two times the order was done online, so there should have been no issue with what we wanted on the sandwich. Last time we went was absolutely the worst!! It started when I tried to give my order through the speaker, and the woman cut me off after my first word and said she could not understand what I was saying. She asked me to pull up so I can give her the order at the window like this job. As I was giving her the order she tried to memorize it all instead of either writing it down or typing it into the cash register. This is one of the reasons why she screwed up both of the sandwiches on this order. We ordered an Italian sandwich and a tuna sandwich on neither one of them had any onions and very little less. The crazy part was, WE ASKED FOR EXTRA OF BOTH!! It almost felt like they went out of their way to put nothing on our sandwiches just for spite. I also asked for hot peppers, and got none! My wife ask for mayonnaise, no oil and vinegar... she got oil and vinegar and no mayo! Overall, the issue is the staff just does not care! You get attitude when they're talking to you and taking your order, and when they hand you the food when it's done. I will be going to Jersey Mike's from here on out!

Nancy Perez

Mediocre, have heard from friends & family they always get the orders wrong 😒

Terri Nelson

I ordered a number 8 for pick up. My sandwich had no cheese on it.

Sun and Sunflowers

Had the unwhich. It was okay.

michael euliarte

I ordered a delivery was on time the driver she was so polite a great customer service the food was great I recommend this jimmy John’s just excellent

D T

I placed a order online at 12:09 pm I arrived at the location at 12:20 pm I was there waiting for my order and people came in after me placed there order and received there’s before mine. I asked whats going on with my order and I finally get it at 12:40pm. What’s the point of ordering online if your order is only to get placed in the back of the line as customers come in.

TonyKay Price

The store hours are wrong. They are closed at 9pm instead of 10pm which is listed on Google!

Farhad Ranjbaran

Last night, I decided to visit Jimmy Jones at 8:30 PM because I was extremely hungry, having not eaten since 6:00 AM. I found this location and ordered two 16-inch roasted subs. The staff member working there was very friendly and helpful, and my order was prepared quickly. However, when I got home and opened the packaging, I noticed that one sub was 16 inches, while the other was only about 10 inches. I decided to ignore the discrepancy and ate both.

Unfortunately, I woke up at 3:00 AM with severe stomach pain and terrible diarrhea. The pain was so intense that it ruined my entire day and prevented me from going to work. I spent the whole day at home, suffering from the pain and discomfort. This experience was extremely disappointing and frustrating.

Joshua Furnish

It's not even 9:00 and I'm here to buy a sandwich and you are closed. If you are closed, ok... but you need to change your hours from 10:00 p.m. to whatever time you close today. I think it's very irresponsible to not maintain Google Maps for people that trust your hours are accurate.

SBS Auto

Woke employees.
Employees park right in front of the store, blocking all available customer parking.

Chano Caballero

Sandwiches are great!

Atmosphere: 4

Food: 5

Service: 4

Lee Vormbrock

This Jimmy John's seems to deliver a better sandwich than the rest of them.

Atmosphere: 3

Food: 4

Service: 5

Tawana Lynn

Great food and excellent customer service

Atmosphere: 5

Food: 5

Service: 5

Judith Burton

Really liking Jimmy Johns. They have great tuna! Downloaded their app and after 2 orders, have already been rewarded with a free sandwich. Their Thinny Chips are good too!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna Sandwich

Trystan Heald

Pulled up to this location to get some dinner nothing fancy just a lulu sandwich I usually do online order everywhere I go. After placing my order I was waiting and I saw Mr. JR helping an old woman out to her car with her food. That was really cool of him not sure if it's standard practice I like seeing acts of kindness anyhow. Then I got inside and Ms. Jessica helped me get my food with a smile. Just all around good vibes. I decided to eat inside and just enjoy the atmosphere. They got good hard workers there.

Atmosphere: 4

Food: 3

Service: 5

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