ordered for staff in a hospital and everything was perfect and delivered exactly on time! will definitely be ordering from this JJ more often!
Atmosphere: 5
Food: 5
Service: 5
Valentine
Alberto and Tai were friendly and efficient from the moment my Son and I walked through the door. The restaurant was clean and the food was yummy.
Atmosphere: 5
Food: 5
Service: 5
Adrienne Wright
a little unhappy that jimmy mustard no longer around
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Italian Club
Twin Two
The Holcombe Blvd location is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Turkey Sandwich, Italian Club, Bootlegger Club
Jerry Kautz
I am so happy to be able to leave a nice review for a change. I ordered on my app and when I got there they did not have my order.
The very nice and cordial young man working in there researched it and found out I had sent the order somehow to a store in Waco instead of Houston. I don't know how that happened but he was most gracious and actually took the time to call Waco and cancel the order and fix me the sandwich that I had ordered. This boy, whoever he is, deserves a huge raise and promotion because when you have someone like that working for you you better hang on to him with everything you have.
I cannot stress again how great this employee was I would be honored to have him working for me in any business. I have never seen anyone go above and beyond like that and take things into their own hands and fix everything. Thank you again.
Atmosphere: 5
Food: 5
Service: 5
Cody Lovejoy
Maybe skip the Cubano. I ordered the Italian night club and my wife ordered the Cubano which came out pretty lacking to say the least. Very little ham, bacon, pickles. Pretty disappointing for a sandwich from the “double protein” side of the menu.
Atmosphere: 5
Food: 3
Service: 5
Gabrielle Huang
Always a banger
Atmosphere: 5
Food: 5
Service: 5
J Rdz.
Really good sandwiches!
Atmosphere: 3
Food: 5
Service: 3
Christa Chappel
We order almost every week during treatment when we come to Houston at MD Anderson. It’s always reliable and no problems. But today didn’t work for us. Not only were items missing, drinks were wrong too - no one wants Diet Coke. Also, when I called to get a refund for my missing items I was met with annoyance that I was asking for this, like it was my fault.Looks like we are going to switch gears for a bit.
Food: 4
Service: 2
R.0
The delivery driver at night on Wednesdays is rude and unprofessional
Horrible quality unfortunately. I ordered no cheese on the Italian sandwich, they put cheese and didn’t add tomato per requested. Go to Jersey mikes you get more meat and better quality and better customer service.
Atmosphere: 1
Food: 1
Service: 1
Clarissa Greenidge
I usually comeHere and they are pretty good. Today I called to place an order. The guy gave me the wrong order( mistakes happen) I get it, the problem is he was arguing with me about what I ordered instead of simply apologizing and making it right!!
Atmosphere: 1
Food: 5
Service: 1
Vanessa Onye
Boooooooo ?????My sandwhich was gross yesterday, way too much ranch, should really consider hot sandwhiches, rude customer service. No refunds for unsatisfied guest. Never again!
Atmosphere: 3
Food: 1
Service: 2
Dan
I ordered 1 sandwich for lunch. I didn’t get my sandwich until an hour later. Jimmy John is not the same as before. Sad.
ordered for staff in a hospital and everything was perfect and delivered exactly on time! will definitely be ordering from this JJ more often!
Atmosphere: 5
Food: 5
Service: 5
Alberto and Tai were friendly and efficient from the moment my Son and I walked through the door. The restaurant was clean and the food was yummy.
Atmosphere: 5
Food: 5
Service: 5
a little unhappy that jimmy mustard no longer around
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Italian Club
The Holcombe Blvd location is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Turkey Sandwich, Italian Club, Bootlegger Club
I am so happy to be able to leave a nice review for a change. I ordered on my app and when I got there they did not have my order.
The very nice and cordial young man working in there researched it and found out I had sent the order somehow to a store in Waco instead of Houston. I don't know how that happened but he was most gracious and actually took the time to call Waco and cancel the order and fix me the sandwich that I had ordered. This boy, whoever he is, deserves a huge raise and promotion because when you have someone like that working for you you better hang on to him with everything you have.
I cannot stress again how great this employee was I would be honored to have him working for me in any business. I have never seen anyone go above and beyond like that and take things into their own hands and fix everything.
Thank you again.
Atmosphere: 5
Food: 5
Service: 5
Maybe skip the Cubano. I ordered the Italian night club and my wife ordered the Cubano which came out pretty lacking to say the least. Very little ham, bacon, pickles. Pretty disappointing for a sandwich from the “double protein” side of the menu.
Atmosphere: 5
Food: 3
Service: 5
Always a banger
Atmosphere: 5
Food: 5
Service: 5
Really good sandwiches!
Atmosphere: 3
Food: 5
Service: 3
We order almost every week during treatment when we come to Houston at MD Anderson. It’s always reliable and no problems. But today didn’t work for us. Not only were items missing, drinks were wrong too - no one wants Diet Coke. Also, when I called to get a refund for my missing items I was met with annoyance that I was asking for this, like it was my fault.Looks like we are going to switch gears for a bit.
Food: 4
Service: 2
The delivery driver at night on Wednesdays is rude and unprofessional
Restaurantji Recommends
I like the fast service and bread is
Atmosphere: 4
Food: 4
Service: 4
Horrible quality unfortunately. I ordered no cheese on the Italian sandwich, they put cheese and didn’t add tomato per requested. Go to Jersey mikes you get more meat and better quality and better customer service.
Atmosphere: 1
Food: 1
Service: 1
I usually comeHere and they are pretty good. Today I called to place an order. The guy gave me the wrong order( mistakes happen) I get it, the problem is he was arguing with me about what I ordered instead of simply apologizing and making it right!!
Atmosphere: 1
Food: 5
Service: 1
Boooooooo ?????My sandwhich was gross yesterday, way too much ranch, should really consider hot sandwhiches, rude customer service. No refunds for unsatisfied guest. Never again!
Atmosphere: 3
Food: 1
Service: 2
I ordered 1 sandwich for lunch. I didn’t get my sandwich until an hour later. Jimmy John is not the same as before. Sad.
Atmosphere: 1
Food: 1
Service: 1
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