Delicious acai bowl and smoothie! Great service as well! Didn’t have to wait long and answered any and all questions. Would definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Thais G.
I visited this smoothie shop for the first time today. While the space itself is nice and the smoothie tasted good, the customer service left a lot to be desired. The employee working was rude and appeared careless in how they handled both the service and the drink preparation. When you’re working in a food and beverage environment, especially one that promotes wellness, attitude and cleanliness matter just as much as the product. Unfortunately, this experience was off-putting enough that I won’t be returning. Customer service training is definitely needed.
Rosey Lau
I enjoy going to JuiceWell however, there is only one staff member working at this location. While there were several customers, I can only imagine the stress of custom orders during the morning period.
R J
Needs more staff!!! TOOK 25 MIN TO GET ONE ACAI BOWL!!!
Laura Hunt
Never seems to be someone in the front when I go, but I really like their açaí bowls and close proximity to my office. Good amount of food in the bowl for the price and ingredients always feel fresh. Only wish they had an online ordering option for the smoothie bowls so I could just pick up before work
Yi Zheng
I really like the wheatgrass drinks
Evie Stackz
Today my wife and I had an unpleasant experience dining in at your 3773 Richmond Ave. #1B, Houston, TX 77046 location. After our couples massage we googled wellness juice in the area and Juicewell was a top suggestion. So we were excited to come but when we walked in we were not acknowledged or greeted, being our first time, we didn’t know the process. We basically figured it out as best as possible. The two young ladies in the front, Gwen and Nicole, were wrapped up in what appeared to be a very deep conversation, made eye contact with us and did not stop their convo to ask if we needed any assistance. 1st red flag. We filled out the form and ordered an açaí bowl anyway, again we were trying to replenish our systems. Before purchasing Nicole did inform us they were out of coconut meat and asked if we wanted to substitute for the coconut flakes. We agreed to the substitution. We asked for a strawberry and mango blend, with peanut butter, strawberries, blueberries, extra granola, and honey is what i remembered (ticket with the name Joy) along with other items (which were fine to my knowledge) We decided to sit outside. Gwen brought the açaí bowl to my wife, I began to notice as she was eating it there weren’t any strawberries, no strawberry and mango blend, no peanut butter and I took it back in to have it made correctly. It was as if Chelsea knew she had not properly made our açaí bowl as she greeted me with a “something wrong” as soon as I had walked back in. As I began to ask for a remake she took the bowl out of my hand and she started to gaslight me as if it was my fault she didn’t do her job. She put the strawberries and peanut on my bowl but I wanted a brand new açaí bowl ordered the way I paid for. Due to her energy I just decided to get a top and take my bowl to go. I really didn’t care for their attitudes and you never know who your customers are. With that being said I do not believe this is the way the creator/owner of this establishment wants his first time customers to feel! I hope no one else has to experience this lack of hospitality.
Atmosphere: 1
Food: 1
Service: 1
J D
I use to have an amazing experience until today. I love the atmosphere of where this location is and it’s always clean, a little humid on the inside, but overall nice. I came into the store where there was no one in the front and I had to yell for someone to come from the pack “and the young lady said she thought I was here with a co worker and no co worker was around; however, there was a guy that came in after we and seemingly was serviced before me”. I did not like this at all. I also heard her mumble under her breath when she was telling the other young lady what I wanted in my smoothie. I could have acted a way; however, I picked the high road. Please work on customer service and if possible have someone in the front to greet your customers at all times.
DÉ “D”
I stopped in today for the very first time as I was craving a nice cold smoothie on this hot day. I ordered the Strawberry Sentiment and it was very good. The customer service was great. I’ll be back in for sure.??
Atmosphere: 5
Service: 5
April Cunningham
On my recent visit I added peanut butter to my smoothie bowl but it seems like y’all changed the brand. It was a huge thick glob like Jif, not enjoyable at all. I hope this was a one off because this will make me stop coming especially for the price point I expect every ingredient to be of good quality.
Made the mistake of going here today - won’t happen again. Customer service was poor and didn’t stay long enough to even order. It was my first time there and no one behind the counter welcomed me in or offered to help.
Akash Panchal
Don't go here for the lattes. Other stuff is probably good but the lattes were cold and tasted like water. This location is Not It.
Atmosphere: 3
Food: 1
Service: 2
Miguel Lag
Love it
Atmosphere: 5
Food: 5
Service: 5
Sarah Benefiel
Nice atmosphere and good bowls, however, this location significantly gives less smoothie in smoothie bowls compared to the Memorial location. While I love Juice Wells pitaya bowls, I will not be visiting this location again because it feels like a major rip off for a bowl being less than halfway full and spending $12+ on it.
Tifanie Brannon
Super delicious bowls. Giving 4 stars rather than 5 because of the wait time. Always wait a minimum of 15-20 minutes for bowls and it seems like there’s always the same number of employees working no matter the day of the week / time of day.
Delicious acai bowl and smoothie! Great service as well! Didn’t have to wait long and answered any and all questions. Would definitely come back!
Atmosphere: 5
Food: 5
Service: 5
I visited this smoothie shop for the first time today. While the space itself is nice and the smoothie tasted good, the customer service left a lot to be desired. The employee working was rude and appeared careless in how they handled both the service and the drink preparation. When you’re working in a food and beverage environment, especially one that promotes wellness, attitude and cleanliness matter just as much as the product. Unfortunately, this experience was off-putting enough that I won’t be returning. Customer service training is definitely needed.
I enjoy going to JuiceWell however, there is only one staff member working at this location. While there were several customers, I can only imagine the stress of custom orders during the morning period.
Needs more staff!!! TOOK 25 MIN TO GET ONE ACAI BOWL!!!
Never seems to be someone in the front when I go, but I really like their açaí bowls and close proximity to my office. Good amount of food in the bowl for the price and ingredients always feel fresh. Only wish they had an online ordering option for the smoothie bowls so I could just pick up before work
I really like the wheatgrass drinks
Today my wife and I had an unpleasant experience dining in at your 3773 Richmond Ave. #1B, Houston, TX 77046 location. After our couples massage we googled wellness juice in the area and Juicewell was a top suggestion. So we were excited to come but when we walked in we were not acknowledged or greeted, being our first time, we didn’t know the process. We basically figured it out as best as possible. The two young ladies in the front, Gwen and Nicole, were wrapped up in what appeared to be a very deep conversation, made eye contact with us and did not stop their convo to ask if we needed any assistance. 1st red flag. We filled out the form and ordered an açaí bowl anyway, again we were trying to replenish our systems. Before purchasing Nicole did inform us they were out of coconut meat and asked if we wanted to substitute for the coconut flakes. We agreed to the substitution. We asked for a strawberry and mango blend, with peanut butter, strawberries, blueberries, extra granola, and honey is what i remembered (ticket with the name Joy) along with other items (which were fine to my knowledge) We decided to sit outside. Gwen brought the açaí bowl to my wife, I began to notice as she was eating it there weren’t any strawberries, no strawberry and mango blend, no peanut butter and I took it back in to have it made correctly. It was as if Chelsea knew she had not properly made our açaí bowl as she greeted me with a “something wrong” as soon as I had walked back in. As I began to ask for a remake she took the bowl out of my hand and she started to gaslight me as if it was my fault she didn’t do her job. She put the strawberries and peanut on my bowl but I wanted a brand new açaí bowl ordered the way I paid for. Due to her energy I just decided to get a top and take my bowl to go. I really didn’t care for their attitudes and you never know who your customers are. With that being said I do not believe this is the way the creator/owner of this establishment wants his first time customers to feel! I hope no one else has to experience this lack of hospitality.
Atmosphere: 1
Food: 1
Service: 1
I use to have an amazing experience until today. I love the atmosphere of where this location is and it’s always clean, a little humid on the inside, but overall nice. I came into the store where there was no one in the front and I had to yell for someone to come from the pack “and the young lady said she thought I was here with a co worker and no co worker was around; however, there was a guy that came in after we and seemingly was serviced before me”. I did not like this at all. I also heard her mumble under her breath when she was telling the other young lady what I wanted in my smoothie. I could have acted a way; however, I picked the high road. Please work on customer service and if possible have someone in the front to greet your customers at all times.
I stopped in today for the very first time as I was craving a nice cold smoothie on this hot day. I ordered the Strawberry Sentiment and it was very good. The customer service was great. I’ll be back in for sure.??
Atmosphere: 5
Service: 5
On my recent visit I added peanut butter to my smoothie bowl but it seems like y’all changed the brand. It was a huge thick glob like Jif, not enjoyable at all. I hope this was a one off because this will make me stop coming especially for the price point I expect every ingredient to be of good quality.
Restaurantji Recommends
Made the mistake of going here today - won’t happen again. Customer service was poor and didn’t stay long enough to even order. It was my first time there and no one behind the counter welcomed me in or offered to help.
Don't go here for the lattes. Other stuff is probably good but the lattes were cold and tasted like water. This location is Not It.
Atmosphere: 3
Food: 1
Service: 2
Love it
Atmosphere: 5
Food: 5
Service: 5
Nice atmosphere and good bowls, however, this location significantly gives less smoothie in smoothie bowls compared to the Memorial location. While I love Juice Wells pitaya bowls, I will not be visiting this location again because it feels like a major rip off for a bowl being less than halfway full and spending $12+ on it.
Super delicious bowls. Giving 4 stars rather than 5 because of the wait time. Always wait a minimum of 15-20 minutes for bowls and it seems like there’s always the same number of employees working no matter the day of the week / time of day.
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