KFC
95 E Crosstimbers St, Houston
(713) 694-6129
Recent Reviews
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No good customer service the manager here. The lady is very disrespectful. She said she’s like that because of people like me how rude trying to ask her questions and she’s just very smart ass and rude. The owner needs to hire a new management
Service: 1
One of the worst experiences I have had at a drive thru. They use a timer to try to move you no matter what. I couldn't even ask questions because they kept telling me I needed to leave because of timer.
Service: 1
Service not good
Atmosphere: 2
Food: 5
Service: 1
Horrible service.
This used to be my happy place. Every two weeks, I treated myself to a rather expensive little box of happiness, a four piece original recipe.
Well, as I was enjoying my latest delicious repast, a gentleman walked in asking to use the restroom. The lady at the service counter refused. She had just come in too. I interacted with her briefly when I went to relieve myself as she entered the kitchen.
I had considerable cash on me.
She told the gentleman he needed to buy something. So I, out of my own volition, handed the gentleman a $20 bill.
She still refused and told him not to beg and bother the customers.
Well, I lost it and threw away my perfect chicken because this lady (and I use the term rather losely) ruined my day and may have said some rather unsavory things and I want to apologize for that. But, in my defense...
She was uniformed, belligerent, and wrong.
Plus, she obviously hates people. I left with a new friend from Cameroon 🇨🇲 of all places
and a hole in my heart the size of kfc. 💔
Kid-friendliness: This is not a friendly place.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Fried Chicken
They ain't have money.i was going to pay with a hundred dollars.hope they go bankrupt
Gave me the wrong chicken service was terrible. Drive threw was closed and only one person working inside.
Atmosphere: 1
Food: 1
Service: 1
This is a very crappy KFC. To begin with the place is dirty and the employees very rude. One in specific a woman that works there is very rude. I witnessed a delivery driver go in to pick up an order and ask to use the restroom and this woman said no unless you buy something. The delivery person said but I'm picking up an order already and she continued saying NO because y'all make it a mess. Very poor judgment from this woman employee. KFC shame on you for not letting these delivery drivers use your restrooms when they are delivering your food to your customers!! This has happened a lot at this location!!!
I did a door dash order and when I got my food i was missing half my order and some extra stuff was put on my order that we didn’t even get and when I called to try to fix it and see what happened the lady from the restaurant was rude as hell and was so help and all she said was they packed and checked it twice, a damn lie cause if that was the case I wouldn’t be missing anything and there wouldn’t be no problem ??! Paid $50 for this bs and for yall to get my stuff wrong and not even own up to it or offer to fix it
Atmosphere: 1
Food: 1
Service: 1
The guy that worked the drive through on October 30 2024 is rude and have no good customer service as far as paying attention to detail. I ran inside because it was raining while I walking to the bus stop. The weather was bad for a split moment so I decided to book me Uber instead of taking the bus .. I told the guy my Uber is coming n I will leave shortly...he got rude n angry and call security. Don't go to this location!!!!!
Atmosphere: 1
Service: 1
Restaurantji Recommends
My order consisted a $5.00 bowl and $5.00 2piece one side. Spicy chicken sandwich combo ff and drink. $20.23 cents when I got home I had no receipt was never given ff and cookie or a cup for the drink. They refused to make good on what THEY LEFT OUT.
Nothing is good here! I recommend everyone to save yourself a trip and not stop at this particular KFC.
Atmosphere: 1
Food: 1
Service: 1
Was here at 10:30 am on the dot for a interview
And the doors are locked was told that the manager was not in and thatthey would t be back until 1 pm
There are nothing but ghost jobs and companies like this one claiming they are hiring
It's all malarki
Not to mention I sat there and watched a customer in the drive thru waiting almost ten mins b answered her
She was honking her horn
And of course they will say otherwise like when I sent a email stating that I have been waiting for my interview and a response came thru must of been the manager and he stated that they were open at 10:30 am
No sir it was not open the doors were locked and your employees where not visible at all until some lady walked out and went to her car and then proceeded to go back in thru the back door
Excellent service thanks Alejandro. Tall guy with glasses. Must be the manager was fast and his team backed him up. Food was hot and fresh. They also have the new Mountain Dew Sweet Lightning ⚡
Atmosphere: 5
Food: 5
Service: 5
KFC needs to do better with there management( A Man) , because ain’t NO WAY YOU SHOULD BE ARGUING WITH A CUSTOMER BEFORE A ORDER IS PLACED, PAID FOR OR NOTHING BECAUSE THE ATTITUDE WAS THERE BEFORE I EVEN SPOKE AND FOR HIM TO BE IN MANAGEMENT IS INSANE YALL JUST HIRING ANYTHING THAT NEEDS A JOB Is WHATS CONCERNING, HE NEEDS SO TYPE OF MANAGEMENT CORRECTION BECAUSE TODAY WAS NOT HIS DAY IT WAS VERY UNPROFESSIONAL
Atmosphere: 1
Food: 1
Service: 1
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