Little Caesars Pizza
9413 Mesa Dr, Houston
(713) 635-3333
Recent Reviews
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On weekends you need to order like 2 hours in advance.
Atmosphere: 1
Food: 1
Service: 1
Never have pizza’s ready each time I go,and the people at register always seem unhappy to be there. 😒. You can’t wait inside like they think you about you waiting to rob the place. 🙄. It was just me waiting smh.
Atmosphere: 2
Food: 2
Service: 2
Waited almost 3 hours for a cold pizza
Atmosphere: 1
Food: 1
Service: 1
I have been waiting over an hour for 2 pizzas that I ordered online. This is ridiculous. I left and came back and the pizza still isnt ready. Been on hold to speak to a manager and all im getting is hold music.
Atmosphere: 1
Food: 2
Service: 1
I placed an order online, and when I went to pick it up, they told me to wait 15 minutes. I came back after that time, and a girl who was working there was incredibly rude. She told me my order wasn't ready and that I had to wait another 30 minutes. Her coworker said he had my order ready, but she refused to give it to me. I had to cancel my order. They need to hire people with customer service experience.
Atmosphere: 1
Food: 1
Service: 1
30m for one hot and ready I thought they was supposed to be ready
Ordered online and was notified it was ready for pickup, waited 20 plus minutes after arriving for some bs
They didn’t cut right my pizza just a mess ! 😡😡
Hot wings, crazy puff and cheese pizza is cold , nothing wasn’t made fresh , rude employees yelling and cursing at other customers , found hair in my cheese pizza . They need to be shutdown asap or hire BETTER AND RESPECTFUL EMPLOYEES !!!!!
Atmosphere: 1
Food: 1
Service: 1
Pizza dough was still uncooked please get new workerss that actually know when the pizza is done and cooked properly .
Food: 1
Restaurantji Recommends
When I tell you my pizza look like it was made by a 5 year old that just tells you all you need to know about this place
Atmosphere: 1
Food: 1
Service: 1
Don’t go here you will be waiting for two hours. I came to this place two days in a row and had to wait two hours for one hot and ready. The associates are horrible. Customer service sucks they are very rude and very slow.
Atmosphere: 1
Food: 1
Service: 1
Gave my daughter and old pizza then proceeded to tell me my daughter watched it come out which was a lie also told me I couldn’t wait inside for my food like if I was being aggressive or something when I only asked for a new pizza and said I’ll wait for it the 12 minutes shorten to 7 minutes. I recorded to whole thing and the way he told me I can’t wait inside for MY FOOD IM A PAYING CUSTOMER WHY I CANT WATCH MY FOOD BE MADE??! I’m not aggressive or cussing no one out and to treat me as such is DISGUSTING DO BETTER OR FIND A BETTER JOB!!
Atmosphere: 1
Food: 1
Service: 1
The pizza was not fresh, the bread of it was tough & dried up. I waited out in my car for about 20 minutes after the time that the online order was supposed to be ready, apparently the store did not update the online status, so I called in to the store to check on my order and was told that someone had picked it up already. So i asked how is that possible if i have to use a pin to pick it up from the portal box thing. They then said, hold on, they came back to the phone and said it's ready. I go inside, i see a lady putting my order in the portal in front of me. I go get back in my car with my pizza to check to see if they ever updated the portal, they finally did updated it. I got home not even 5 minutes away to find that apparently they had left my pizza sitting out somewhere because it was not fresh at all, in fact, it was tough. I took it back and requested a refund. One of the ladies said that they can only offer me a replacement, at this point, I then told her that they cannot serve me anything else. I demanded my money back, then I was told that I'd have to go online where I placed the order to request my refund; however they did take the pizza to the back that I'd returned. I asked am I supposed to get that pizza back and return it to the online people also; there was no answer for that question and they decided to refund my money after that. I had been ordering pizzas through the years from that little Ceasars, I never had that problem before. I've been living in that community 30 years, it is sad to see what poor service and poor quality of food is coming from a place that my family and I had enjoyed for years.
Atmosphere: 1
Food: 1
Service: 1
The store manager (short dark skin guy) has a bad attitude and is VERY RUDE to customers. I also heard him cursing at crew members. He needs to be removed
Service: 1
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