I ordered the fish and Shrimp platter it was good, the fish was hot and fresh the hush puppies was delicious , the shrimp was Average, French fries were trash cold like they had been sitting there for a while.. Service was ok I had to ask for utensils and tarter sause, and they didn't give me my extra fish and shrimp order I had to go ask for it..
chris hall
There was only 1 person in the whole restaurant that spoke English, and it was his first day on the job. It took about 10 minutes to order our food. I don't have a problem with non English speakers, but don't put them where they have to engage with people who don't speak Spanish.Wheelchair accessibility: Yes there isb wheelchair/ handicapped access.
Atmosphere: 3
Food: 3
Service: 1
Bobbie Woods
Employees were to busy being on there phone to even care about the customers very sad had to wait forever for a remake cuz the food was under cooked and they forgot smh....do your job
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Coleslaw
Steven Jones
Here the past few months their service has steadily declined. Twice now I’ve waited it out in the drive thru for over 30+ minutes. I was trying to be patient. But once I finally got to speaker, I sat there a while with now answer and just gave up. Once I went inside thinking it would be faster, but it still took 30+ minutes. Plus going inside reveals the non-facial expression and turtle slow moving employees. I’m a long time Long John Silver’s fan, but drive the extra distance to any of the other ones. This one is broken.
Atmosphere: 1
Food: 3
Service: 1
Ronald M.
Best seafood I have ever had. Straight off the gulf and they are pure hard workers. Some of the best grilled salmon I have ever had.
sophia cruz
Fish and shrimp were cold n soggy. Told them n they said they just pulled them out of fryer. Uh no i didnt but whatever. No good n I love LJS.
Atmosphere: 2
Food: 2
Service: 2
Michaela Kipfer
Very disappointed. The whole experience was bad. From taking the order to getting it. Customer service is not what it used to be!Since when do you charge for the crumbs that normally get thrown away? I went thru the drive thru and had to turn around go back because after paying for the crumbs they were left out. The food was sooo grease soaked I couldn't eat it. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
Toni Ramirez
I enjoyed their food. Affordable prices. I do recommend this place.
Atmosphere: 3
Food: 4
Service: 3
Mario O.
Nothing but a bunch of incompetent employees! Waited over an hour in drive through when i got to window was charged , was never given a receipt and was told to back up behind a pole and that they were gona flag me when its ready. I don't understand why. Must make those minimum wage idiots feel like they got authority or something . Got my order and got home to find my order incomplete, ordered a 12 pc fish. Was sent home with no fish at all. Had to drive back and ask for the feat of my order. Totally unnecessary for the amount of time it took them to send out my order. This happened on 4-2-23 at aprox 4:50 pm. Hope management does something about this. Definitely would not recommend coming here.
Anthony Rogers
Long John Silvers was just as delicious as the last time we enjoyed it. Good food - good people - great prices - thank God for good food and good cooks!
To begin with I wanna say the Shift manager was really nice and helpful to my issues.. First of all my chicken on the LJS platter was literally pink in the middle! Second thing was they had no Louisiana Hot sauce in a bottle like all the rest of the stores do.. be had to open a box and get one out, when their shelf out front should always be stocked, third thing is, they No plastic ware anywhere, not a spoon, not a fork, not a spork, nothing..and when they gave me a replacement chicken it took way longer to get it back .. and lastly, I stood at the counter for while and not a team member asked what i needed, again the shift manager was the only one taking care of customers.. with a half a dozen staff and only one person pays attention to the front.. To say the least, this was not a good experience.. i highly recommend the A&W LJS over off of 45 N. Before beltway 8 exit.. That's the best LJS in Houston, great service, awesome food and one of a kind delicious Root Beer made at their store..
Joel Silverman (SilverSurfer)
To begin with I wanna say the Shift manager was really nice and helpful to my issues.. First of all my chicken on the LJS platter was literally pink in the middle! Second thing was they had no Louisiana Hot sauce in a bottle like all the rest of the stores do.. be had to open a box and get one out, when their shelf out front should always be stocked, third thing is, they No plastic ware anywhere, not a spoon, not a fork, not a spork, nothing..and when they gave me a replacement chicken it took way longer to get it back .. and lastly, I stood at the counter for while and not a team member asked what i needed, again the shift manager was the only one taking care of customers.. with a half a dozen staff and only one person pays attention to the front.. To say the least, this was not a good experience.. i highly recommend the A&W LJS over off of 45 N. Before beltway 8 exit.. That's the best LJS in Houston, great service, awesome food and one of a kind delicious Root Beer made at their store..
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Coleslaw, Hush Puppies
max carter
Ordered a family pack was told to pull around to the front, waited there for 20 minutes, went inside to check and they totally forgot... got my money back, no apology from the manager (should be fired immediately)or anything, will never spend another dime here, hope they close it down.
Michelle Simien
Went thru the drive thru to purchase one piece fish, fries, hush puppies, shrimp, drink, and a two extra pieces of fish only to find out that the establishment is completely out of ketchup for my food which threw me off that I didn’t realize he didn’t give me my drink. I had to stop and purchase ketchup and a drink further down the road.
Sherry Davis S.
I am crazy after all, I tried Long John Silvers Again but different location. I ordered two L14 fish, shrimp and chicken. Get home NOT 1 shrimp!. I was charged. 69 for the crunchy chips! What is this and the fish and chicken tasted as though it was cooked mix with Taco Bell. And of course you can't call because they have the phone off the hook. To go online I will be charged Again. Doesn't it PISS you off to splurge and items are missing and the food just didn't taste like Long John Silvers . . .
I ordered the fish and Shrimp platter it was good, the fish was hot and fresh the hush puppies was delicious , the shrimp was Average, French fries were trash cold like they had been sitting there for a while.. Service was ok I had to ask for utensils and tarter sause, and they didn't give me my extra fish and shrimp order I had to go ask for it..
There was only 1 person in the whole restaurant that spoke English, and it was his first day on the job. It took about 10 minutes to order our food. I don't have a problem with non English speakers, but don't put them where they have to engage with people who don't speak Spanish.Wheelchair accessibility: Yes there isb wheelchair/ handicapped access.
Atmosphere: 3
Food: 3
Service: 1
Employees were to busy being on there phone to even care about the customers very sad had to wait forever for a remake cuz the food was under cooked and they forgot smh....do your job
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Coleslaw
Here the past few months their service has steadily declined. Twice now I’ve waited it out in the drive thru for over 30+ minutes. I was trying to be patient. But once I finally got to speaker, I sat there a while with now answer and just gave up. Once I went inside thinking it would be faster, but it still took 30+ minutes. Plus going inside reveals the non-facial expression and turtle slow moving employees. I’m a long time Long John Silver’s fan, but drive the extra distance to any of the other ones. This one is broken.
Atmosphere: 1
Food: 3
Service: 1
Best seafood I have ever had. Straight off the gulf and they are pure hard workers. Some of the best grilled salmon I have ever had.
Fish and shrimp were cold n soggy. Told them n they said they just pulled them out of fryer. Uh no i didnt but whatever. No good n I love LJS.
Atmosphere: 2
Food: 2
Service: 2
Very disappointed. The whole experience was bad. From taking the order to getting it. Customer service is not what it used to be!Since when do you charge for the crumbs that normally get thrown away? I went thru the drive thru and had to turn around go back because after paying for the crumbs they were left out. The food was sooo grease soaked I couldn't eat it. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
I enjoyed their food. Affordable prices. I do recommend this place.
Atmosphere: 3
Food: 4
Service: 3
Nothing but a bunch of incompetent employees! Waited over an hour in drive through when i got to window was charged , was never given a receipt and was told to back up behind a pole and that they were gona flag me when its ready. I don't understand why. Must make those minimum wage idiots feel like they got authority or something . Got my order and got home to find my order incomplete, ordered a 12 pc fish. Was sent home with no fish at all. Had to drive back and ask for the feat of my order. Totally unnecessary for the amount of time it took them to send out my order. This happened on 4-2-23 at aprox 4:50 pm. Hope management does something about this. Definitely would not recommend coming here.
Long John Silvers was just as delicious as the last time we enjoyed it. Good food - good people - great prices - thank God for good food and good cooks!
Restaurantji Recommends
To begin with I wanna say the Shift manager was really nice and helpful to my issues.. First of all my chicken on the LJS platter was literally pink in the middle! Second thing was they had no Louisiana Hot sauce in a bottle like all the rest of the stores do.. be had to open a box and get one out, when their shelf out front should always be stocked, third thing is, they No plastic ware anywhere, not a spoon, not a fork, not a spork, nothing..and when they gave me a replacement chicken it took way longer to get it back .. and lastly, I stood at the counter for while and not a team member asked what i needed, again the shift manager was the only one taking care of customers.. with a half a dozen staff and only one person pays attention to the front.. To say the least, this was not a good experience.. i highly recommend the A&W LJS over off of 45 N. Before beltway 8 exit.. That's the best LJS in Houston, great service, awesome food and one of a kind delicious Root Beer made at their store..
To begin with I wanna say the Shift manager was really nice and helpful to my issues.. First of all my chicken on the LJS platter was literally pink in the middle! Second thing was they had no Louisiana Hot sauce in a bottle like all the rest of the stores do.. be had to open a box and get one out, when their shelf out front should always be stocked, third thing is, they No plastic ware anywhere, not a spoon, not a fork, not a spork, nothing..and when they gave me a replacement chicken it took way longer to get it back .. and lastly, I stood at the counter for while and not a team member asked what i needed, again the shift manager was the only one taking care of customers.. with a half a dozen staff and only one person pays attention to the front.. To say the least, this was not a good experience.. i highly recommend the A&W LJS over off of 45 N. Before beltway 8 exit.. That's the best LJS in Houston, great service, awesome food and one of a kind delicious Root Beer made at their store..
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Coleslaw, Hush Puppies
Ordered a family pack was told to pull around to the front, waited there for 20 minutes, went inside to check and they totally forgot... got my money back, no apology from the manager (should be fired immediately)or anything, will never spend another dime here, hope they close it down.
Went thru the drive thru to purchase one piece fish, fries, hush puppies, shrimp, drink, and a two extra pieces of fish only to find out that the establishment is completely out of ketchup for my food which threw me off that I didn’t realize he didn’t give me my drink. I had to stop and purchase ketchup and a drink further down the road.
I am crazy after all, I tried Long John Silvers Again but different location. I ordered two L14 fish, shrimp and chicken. Get home NOT 1 shrimp!. I was charged. 69 for the crunchy chips! What is this and the fish and chicken tasted as though it was cooked mix with Taco Bell. And of course you can't call because they have the phone off the hook. To go online I will be charged Again. Doesn't it PISS you off to splurge and items are missing and the food just didn't taste like Long John Silvers . . .