Recommended dishes: Hot Dog, The Brisket Dog, The Mad Dog
Ahmad Aljalha
It was really good food and amazing service 😋
Atmosphere: 5
Food: 5
Service: 5
nozrep
how can an owner expect their business to succeed in the long run if the workers do not bother with even the most minimal amount of customer service? answer: you can’t. you will fail. I walked in, started looking at the menu to decide. several moments later a worker peeked out from behind the kitchen and said hi. i said hi too. I figured they were getting ready to take my order. couple more minutes pass. then i’m like where did she go. I did not call out for them. I just stood there waiting to get my order taken like an idiot. Eventually, a couple more minutes later, she peeks out from the back, again, and says, ohh you put your order on the screen there. Did not take one step forward from the back to even bother to show me. I grant that i did not see the order screen also, and that is on me that i did not see the order screen. Nevertheless, this business is built not only on good food, but also customer service. Good customer service. I get it, this is not server restaurant. This is a fast casual cafe style restaurant. That is fine. And still, waiting a really long time to even bother to greet your customers is unacceptable. I worked in restaurants, and we were trained to ALWAYS greet ALL customers within 45 seconds. period. full stop. Also i’ve never ordered on a touch screen. How in the world am I gonna know? Most of your potential customers are not youngsters like the lady who had no idea what customer service is and pointed at the screen to order from 20 feet away. That is unacceptable. This is a brutally competitive business in our city, and you are going to go bankrupt because of that. And there are literally hundreds upon hundreds of burger spots and hot dog spots in this city to choose from. Your move. Goodbye.
Hadel Annon
Best halal hotdog in town. The service is fast and the quality is great!
Atmosphere: 5
Food: 5
Service: 5
GT Ezeani
Great experience food was A1
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Mad Dog
vinh phan
Came in for lunch, wasn't expecting too much since there's alot of these hotdogs n smash burger places popping up. Had the brisket smash and elote dog. Burger was on the small side but the flavors were good. Burger patty was smashed with good crispy crust. The hotdogs was good too. They use a spicy link top with corn. All and all very tasty
Atmosphere: 3
Food: 5
Service: 5
Geoff Haas
Best smash burger I’ve ever had! Can’t miss the elote dog either (get it spicy!) Fast service and great prices. Will definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Melvin Florence
Mad Dogs Houston Midtown is the best place I’ve ever had. The food is amazing and the service and staff is fantastic. I would highly recommend this place to anyone that is looking for good food at a reasonable price.
Good smash burgers. A bit on the salty side. The Philly Cheesesteak Dog is very nice. Fries are also good.
Food: 4
Service: 5
Raymond Jimenez
Quite place, but the hot dogs are delicious. The elote dog is put together to perfection. Very good food.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hot Dog, The Elote Dog
Haseeb Imran
Great late night eats.
Atmosphere: 5
Food: 5
Service: 5
Gio R
Wanted to eat a good Philly cheesesteak hotdog with chili cheese fries. Got the text saying food was ready at 6:10pm gave it time, got there around 6:20pm still wasn’t ready until about 6:35pm. But that wasn’t the worst part when I got home the food was cold mind you I only live 7 minutes away from the restaurant. The food wasn’t good at all will never go back very disappointing I had high hopes for this place because the food looks really good.
Atmosphere: 1
Food: 1
Service: 3
Annie Palmer
The food was okay sadly I don't like beef links. The brisket fries was great though. The prices was not that great it is gonna be on the expensive side, so don't go to crazy or you will hurt your wallet. Will I go back probably not it was an experience I can say I had.
Will not answer their phone.
Decent burger. Friendly staff. Quiet. Quick service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, The Brisket Dog, The Mad Dog
It was really good food and amazing service 😋
Atmosphere: 5
Food: 5
Service: 5
how can an owner expect their business to succeed in the long run if the workers do not bother with even the most minimal amount of customer service? answer: you can’t. you will fail. I walked in, started looking at the menu to decide. several moments later a worker peeked out from behind the kitchen and said hi. i said hi too. I figured they were getting ready to take my order. couple more minutes pass. then i’m like where did she go. I did not call out for them. I just stood there waiting to get my order taken like an idiot. Eventually, a couple more minutes later, she peeks out from the back, again, and says, ohh you put your order on the screen there. Did not take one step forward from the back to even bother to show me. I grant that i did not see the order screen also, and that is on me that i did not see the order screen. Nevertheless, this business is built not only on good food, but also customer service. Good customer service. I get it, this is not server restaurant. This is a fast casual cafe style restaurant. That is fine. And still, waiting a really long time to even bother to greet your customers is unacceptable. I worked in restaurants, and we were trained to ALWAYS greet ALL customers within 45 seconds. period. full stop. Also i’ve never ordered on a touch screen. How in the world am I gonna know? Most of your potential customers are not youngsters like the lady who had no idea what customer service is and pointed at the screen to order from 20 feet away. That is unacceptable. This is a brutally competitive business in our city,
and you are going to go bankrupt because of that. And there are literally hundreds upon hundreds of burger spots and hot dog spots in this city to choose from. Your move. Goodbye.
Best halal hotdog in town. The service is fast and the quality is great!
Atmosphere: 5
Food: 5
Service: 5
Great experience food was A1
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Mad Dog
Came in for lunch, wasn't expecting too much since there's alot of these hotdogs n smash burger places popping up. Had the brisket smash and elote dog. Burger was on the small side but the flavors were good. Burger patty was smashed with good crispy crust. The hotdogs was good too. They use a spicy link top with corn. All and all very tasty
Atmosphere: 3
Food: 5
Service: 5
Best smash burger I’ve ever had! Can’t miss the elote dog either (get it spicy!)
Fast service and great prices.
Will definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Mad Dogs Houston Midtown is the best place I’ve ever had. The food is amazing and the service and staff is fantastic. I would highly recommend this place to anyone that is looking for good food at a reasonable price.
Ordered door dash food
Food: 5
Service: 5
Restaurantji Recommends
Good smash burgers. A bit on the salty side. The Philly Cheesesteak Dog is very nice. Fries are also good.
Food: 4
Service: 5
Quite place, but the hot dogs are delicious. The elote dog is put together to perfection. Very good food.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hot Dog, The Elote Dog
Great late night eats.
Atmosphere: 5
Food: 5
Service: 5
Wanted to eat a good Philly cheesesteak hotdog with chili cheese fries. Got the text saying food was ready at 6:10pm gave it time, got there around 6:20pm still wasn’t ready until about 6:35pm. But that wasn’t the worst part when I got home the food was cold mind you I only live 7 minutes away from the restaurant. The food wasn’t good at all will never go back very disappointing I had high hopes for this place because the food looks really good.
Atmosphere: 1
Food: 1
Service: 3
The food was okay sadly I don't like beef links. The brisket fries was great though. The prices was not that great it is gonna be on the expensive side, so don't go to crazy or you will hurt your wallet. Will I go back probably not it was an experience I can say I had.
Atmosphere: 5
Food: 4
Service: 4
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