***No Pictures ☹️*** Part of our junk food craving after dinner. Service was great.
Atmosphere: 5
Food: 5
Service: 5
Malu “nikegirl” Malu40xx
Favorite spot for ice box cake and cookies and a wide variety of ice cream
Due DiligenceBih
Always good.
ierostenko
Actually I`m regular customer. But I had bad experience with new indian employees. I used to have 2 balls in one waffle cone with toppings. That is my usual order last 2 years. What might be simpler? However she refused to prepare that, said that it is too much for one cone and ice-cream will melt and they have never done that, however I used to have such order always with 2 previous white ladies employees! So that I insisted and she combined gigantic portions of ice cream to one cone and charged me for 2 ice-creams which melted on my hand eventually))) Really dont understand this service, if you misheard and scooped up too much or whatever, what a problem to redo the ice-cream? Really disappointing. What might be easier than prepare ice-cream, even robot could do this. Dont understand.
Kiyouni Phillips
This was the second location I went to after having a bad customer service experience at the location closer to my house (Westheimer near Beltway 8). Idk if management across different location is making working there miserable but two different locations should not have given me the same terrible experience. The employees did nit greet me, they just stood there, it was two of them but I didn’t know who was going to help me out because they just stood back. The ice cream is good but I did not feel welcome at all.
Gabe Bravo
The staff suggested add ins we didn't even know we desperately needed. Best milkshake ever, and lovely employees.
Alexan L
Love it!
Rod Crosby
Alex and William are the dynamic duo! Enjoyed meeting them this evening. Both went above and beyond our expectations. They’ve really got the winning attitude. Had the coffee, Swiss chocolate and sweet cream combo. Can’t go wrong there!!
Overpriced..
Atmosphere: 1
Food: 2
Service: 1
***No Pictures ☹️*** Part of our junk food craving after dinner. Service was great.
Atmosphere: 5
Food: 5
Service: 5
Favorite spot for ice box cake and cookies and a wide variety of ice cream
Always good.
Actually I`m regular customer. But I had bad experience with new indian employees. I used to have 2 balls in one waffle cone with toppings. That is my usual order last 2 years. What might be simpler? However she refused to prepare that, said that it is too much for one cone and ice-cream will melt and they have never done that, however I used to have such order always with 2 previous white ladies employees! So that I insisted and she combined gigantic portions of ice cream to one cone and charged me for 2 ice-creams which melted on my hand eventually))) Really dont understand this service, if you misheard and scooped up too much or whatever, what a problem to redo the ice-cream? Really disappointing. What might be easier than prepare ice-cream, even robot could do this. Dont understand.
This was the second location I went to after having a bad customer service experience at the location closer to my house (Westheimer near Beltway 8). Idk if management across different location is making working there miserable but two different locations should not have given me the same terrible experience. The employees did nit greet me, they just stood there, it was two of them but I didn’t know who was going to help me out because they just stood back. The ice cream is good but I did not feel welcome at all.
The staff suggested add ins we didn't even know we desperately needed. Best milkshake ever, and lovely employees.
Love it!
Alex and William are the dynamic duo! Enjoyed meeting them this evening. Both went above and beyond our expectations. They’ve really got the winning attitude. Had the coffee, Swiss chocolate and sweet cream combo. Can’t go wrong there!!
Love it!
Restaurantji Recommends
Always good! Love the cinnamon flavored ice cream. I just wish there was more marble slabs around town.
It was good. I recommend the cheeto ice cream. One of the worker’s needs to fix their attitude though..
It is always a good time for ice cream, but these are expensive.
Enjoyed the icecream cone here
Ice cream and cookies, what's not to love?
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