I love marvel slab, I love how I can get ice cream at late hours, it’s part of the appeal, but THIS marble slab was being run by three, young, and LAZY employees, I come to the establishment on a Sunday at 930 and the store is closed up and the slab cleaned off, I ask if I can still get ice cream and the young lady tells me yes but she CANT MIX IN ANY toppings because the slab was cleaned, and the questions stands, why is the slab cleaned at 930 when yall close at 10pm?? and I get it, it’s Sunday and it’s late and you want to go home but your hours state that you’re open to 10pm, and when I brought this up the young lady said “we get to go home at 10 so the store needs to be cleaned” and this is what’s wrong with society, these young adults are lazy, every adult has worked at some sort of fast food or eating establishment and we all know the hours that state you are closed is when the cleaning begins, not before, I will NOT be coming back to this location unless they have new staff!
Service: 1
Amaurys
Why you only do two flavors now??? I normally get a mix of sweet cream, cheesecake, butter pecan and birthday cake with brown cookies.
Cha'Vaa Barrett
I love their birthday cake ice cream!! I always add in Oreo cookie pieces and caramel sauce! Those 3 are the best combination! The workers have always been nice and accommodating when I visit.
Atmosphere: 4
Food: 5
Service: 5
Vicente Aguirre
Since I ordered from the phone, the lady on the phone was very nice to explain the various options for a birthday cake and it was also done ahead of scheduled time which was definitely a plus.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Cup Ice Cream, Classic Sundae
Monea Business
Always old this is actually the worse location they have
Carolyn Davis
Have you ever had those days when you'd like to DO something, but don't know what? Well, it happened to me today. I decided to take the long way home from church and zoo food shopping. Then it hit me! Maybe a movie! Hadn't been to one in a while. When I got to Tinseltown Cinemark though, nothing of interest - to me - was playing. However, I saw Marble Slab Creamery vis a vie and decided I wanted ice cream! Hadn't had one in ages! Amari greeted me (and moments later, served me), but I looked at the menu boards for a few moments and there it was! Banana Split Sundae, yum! You get 3 scoops, syrup, whipped cream and toppings. I decided to go with: Homemade vanilla, banana and coffee ice cream and chocolate syrup. And - old fashioned I am - 3 candied cherries on top, sweet ? ! Even though outside seating is available, I decided to stay inside and just enjoy spooning my sundae on a hot Sunday ?!
Parking: The parking lot is shared with Tinseltown Cinemark. NO wheelchair accessible parking in front of Marble Slab Creamery.
Wheelchair accessibility: The doors are not really wheelchair accessible, but with help, can be navigated.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Banana Split Sundae
R D
We bought 2 ice cream cones, mango, and coco. Ice cream is too soft, and the taste of the ice cream and cone is too weird . Not good. Over rated
Atmosphere: 3
Food: 1
Service: 3
Terrence Esco
Excellent Customer
Atmosphere: 5
Food: 5
Service: 5
Anastasia Kindle
Service is horrible came in at 9:40 to purchase 4 different ice creams for me and the little ones but was denied service by the rude young lady with the winged eyeliner. I wanted toppings but was informed that I could only get plain ice cream so they can clean up and go home at a certain time. If the place does not stay open until 10pm change the hours to 9:30! I only go on West gray but was in the area, I will never return and don’t recommend!
Service: 1
Rene Garza
Very courteous got myself the snicker shake treated myself and the girl was very nice very conversational good vibes
Love the cookies ? when you guys gonna open, my mom loved the cookies but you have been closed all week, what's the deal??
Regina Garcia
Service was excellent. The ice cream ? and cookies were #topflight
Daisy Patricia Larrota Sánchez
Delicious! And the delicious cakes for Ice Cream lovers ?
Jose “Bombero” Nicolas
Very good quality of cakes and ice creams Regular customer service THE ONLY BAD THING IS THE CLEANING, THE TABLES, THE FLOOR, EVERYTHING DIRTY. I gave them 5 stars but unfortunately they are very dirty Photos attached...
I love marvel slab, I love how I can get ice cream at late hours, it’s part of the appeal, but THIS marble slab was being run by three, young, and LAZY employees, I come to the establishment on a Sunday at 930 and the store is closed up and the slab cleaned off, I ask if I can still get ice cream and the young lady tells me yes but she CANT MIX IN ANY toppings because the slab was cleaned, and the questions stands, why is the slab cleaned at 930 when yall close at 10pm?? and I get it, it’s Sunday and it’s late and you want to go home but your hours state that you’re open to 10pm, and when I brought this up the young lady said “we get to go home at 10 so the store needs to be cleaned” and this is what’s wrong with society, these young adults are lazy, every adult has worked at some sort of fast food or eating establishment and we all know the hours that state you are closed is when the cleaning begins, not before, I will NOT be coming back to this location unless they have new staff!
Service: 1
Why you only do two flavors now??? I normally get a mix of sweet cream, cheesecake, butter pecan and birthday cake with brown cookies.
I love their birthday cake ice cream!! I always add in Oreo cookie pieces and caramel sauce! Those 3 are the best combination! The workers have always been nice and accommodating when I visit.
Atmosphere: 4
Food: 5
Service: 5
Since I ordered from the phone, the lady on the phone was very nice to explain the various options for a birthday cake and it was also done ahead of scheduled time which was definitely a plus.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Cup Ice Cream, Classic Sundae
Always old this is actually the worse location they have
Have you ever had those days when you'd like to DO something, but don't know what? Well, it happened to me today. I decided to take the long way home from church and zoo food shopping.
Then it hit me! Maybe a movie! Hadn't been to one in a while. When I got to Tinseltown Cinemark though, nothing of interest - to me - was playing.
However, I saw Marble Slab Creamery vis a vie and decided I wanted ice cream!
Hadn't had one in ages!
Amari greeted me (and moments later, served me), but I looked at the menu boards for a few moments and there it was! Banana Split Sundae, yum!
You get 3 scoops, syrup, whipped cream and toppings. I decided to go with: Homemade vanilla, banana and coffee ice cream and chocolate syrup. And - old fashioned I am - 3 candied cherries on top, sweet ? !
Even though outside seating is available, I decided to stay inside and just enjoy spooning my sundae on a hot Sunday ?!
Parking: The parking lot is shared with Tinseltown Cinemark. NO wheelchair accessible parking in front of Marble Slab Creamery.
Wheelchair accessibility: The doors are not really wheelchair accessible, but with help, can be navigated.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Banana Split Sundae
We bought 2 ice cream cones, mango, and coco. Ice cream is too soft, and the taste of the ice cream and cone is too weird . Not good. Over rated
Atmosphere: 3
Food: 1
Service: 3
Excellent Customer
Atmosphere: 5
Food: 5
Service: 5
Service is horrible came in at 9:40 to purchase 4 different ice creams for me and the little ones but was denied service by the rude young lady with the winged eyeliner. I wanted toppings but was informed that I could only get plain ice cream so they can clean up and go home at a certain time. If the place does not stay open until 10pm change the hours to 9:30! I only go on West gray but was in the area, I will never return and don’t recommend!
Service: 1
Very courteous got myself the snicker shake treated myself and the girl was very nice very conversational good vibes
Restaurantji Recommends
Love the cookies ? when you guys gonna open, my mom loved the cookies but you have been closed all week, what's the deal??
Service was excellent. The ice cream ? and cookies were #topflight
Delicious! And the delicious cakes for Ice Cream lovers ?
Very good quality of cakes and ice creams
Regular customer service
THE ONLY BAD THING IS THE CLEANING, THE TABLES, THE FLOOR, EVERYTHING DIRTY.
I gave them 5 stars but unfortunately they are very dirty
Photos attached...
It craves "in this heat
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