Marco's Pizza
15727 Wallisville Rd Suite 110, Houston
(281) 697-4575
Recent Reviews
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great pizza and atmosphere! will come back again.
Atmosphere: 5
Food: 5
Service: 5
I get Marcos pizza and choose to pay more $ because their pizza is better! But lately this place management and people have not cared about the presentation or quality. My delivery arrived and pizza looked like it was to the side…Delivery guy must of dropped it or idk but I pay more because I hate little cesar pizza and how crappy their pizza always comes out. Im sorry I know im gonna eat it but I expect my pizza to have good presentation.
Atmosphere: 1
Food: 1
Service: 1
This place been going down hill. Got a new lady in there that can't control her attitude for nothing.. never coming back again lil ceaser it is. Poor management.
went in tonight and the shift was not friendly at all !!! my entire order was cold !! i could sense the negative energy when i asked for extra icing !! atmosphere changed when a different type of party walked in !! i will never spend here again
Atmosphere: 1
Food: 1
Service: 1
Everytime I order it’s hot and made to order.. Yolanda always take good care of me and my family
Atmosphere: 5
Food: 5
Service: 5
Someone dropped a load into my pizza
Haven't ordered from this location in awhile, figured it would have improved by now. No improvement, again our order is wrong. Then, there is no solution. Dissatisfied, disappointed.
Service: 1
Left a 20% tip, cause I payed with card, but delivery driver couldn’t even follow a simple instruction, like if I was told I would be called why in the world do you think you can do what ever you want? Is it because you dont care since you got pre-tipped? I hope yall contact me and make it right cause this is absurd. This is why I dont tip until I receive my order.
Also, we got our food 2hrs after ordering, because the delivery driver chose to leave it in the front of building instead of calling like instructed to let us know that he was here. Never tipping again.
Atmosphere: 1
Food: 5
Service: 1
All meat pizza bowl, all that needs to be said
Atmosphere: 4
Food: 4
Service: 4
This pizza is amazing!
Recommended dishes: Old World Pepperoni Pizza
Restaurantji Recommends
Great service , great ingredients, great price, easy to order online , simple to apply coupons , it’s just like they actually want your business . Other places charge for Parmesan cheese , I love this place even though I rarely eat pizza .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Old World Pepperoni Pizza, Build Your Own Pizza
Received my pizza with no sauce. Called restaurant. The people put the rude in rude. The girl was aggressive in her tone. I was only trying to get what I paid for. Horrific customer service. The pizza was dry and incorrectly made. Never again
Food: 1
Service: 1
Recommended dishes: Garden, Garden Salad
It’s usually a positive experience. I order from this location at least twice a week. Everyone there is usually friendly. This evening a man told me to hold on to see if “his” driver wanted to deliver. I said l, “ok.” He put me on hold and then picked the phone up and hung up. I called back and explained what happened when I just called and he took the phone from the other guy that stated he just came from the bathroom and I asked for his name to report him. He stated that it was illegal and hung up on me again. I called back to ask for the store number and he said, “If I wanted to complain I should call corporate” and hung on me again.
Service: 1
The staff I encountered was extremely rude, unprofessional, and showed no regard for providing customer service. The person in charge, Yolanda, failed to wash her hands before handling my food. When I politely expressed my concern and asked her not to touch my food, she canceled my order instead of addressing the issue. Yolanda’s behavior demonstrated a complete disregard for customer feedback, and before I left, she made an unprofessional comment, stating, “I’m out of here on Monday,” implying she didn’t care about the consequences of her actions. Additionally, when I asked for the contact information for the manager, owner, or corporate office, she refused to provide it and dismissively told me to “look for it online.” To make matters worse, she hurriedly contacted the manager herself, seemingly to cover up her behavior. This experience was unacceptable and deeply disappointing.
My plans are to meet with the manager today as scheduled with the manager in charge Daniella
Please wear a hair net…!
Atmosphere: 3
Food: 3
Service: 3
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