McDonald's

9452 Jones Rd, Houston
(281) 894-8310

Recent Reviews

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Gabriel Vega

Food is good but soda without ice tastes watered down 🤨

Atmosphere: 5

Food: 3

Service: 3

Melvin Oestreich

Food was hot and good

Atmosphere: 5

Food: 5

Service: 5

Lizzy Hedgehog

I like this location. It’s always kept clean inside the restaurant so are the bathrooms.
That is always important, clean bathrooms!

The ice cream machine works too. Staff is usually friendly, I never had a problem. The only major issue is forgetting sauces on uber eats orders. But other then that, folks who work here are kind. The food is good, but I do miss my egg white breakfast sandwiches.

Btw, I read some of these reviews and they make me kind of sad. This is something I learned if you are kind first, kindness will return to you. I work retail and I always do my best to be kind to my customers that way kindness will be returned to me no matter where I am.

My advice for everyone out there be kind, and be patient. Try to be understanding if it’s super busy and I get mad. Just say no I understand it’s busy but if they forgot your juice or something just say with kind words, excuse me ma’am or sir, but you forgot my orange juice or coffee.

Atmosphere: 5

Food: 5

Service: 5

Mily

Paid for my order but was refused my food because it was marked for counter pickup. The drive-thru was empty the whole place was empty, yet staff wouldn’t hand it to me even after I KINDLY explained I couldn’t leave my dog alone in the car. I left without receiving my order. Very poor customer service.

Atmosphere: 1

Food: 1

Service: 1

Dayana

Sucks 100%, order one item and mobile order and I was charger twice for the same item. They refunded me, told me to wait for my drink and end up giving me my mobile order drink but not the other one has well. Made me wait there and I had to go inside, to be ignored. Wasted 15-20!

Atmosphere: 1

Food: 1

Service: 1

Wayne Hooter

Orders are always correct and fresh.

Atmosphere: 5

Food: 5

Service: 5

Ranero Juan M

Terrible place , you order , and trust the personal , but as soon you get home , you order is all wrong.
Example , you order no tomatoes, but they put tomatoes , you order extra cheese and extra bacon. You get charge for extra , but isn't on the burger.
Don't waste you time and money.

Atmosphere: 1

Food: 1

Service: 1

casey smith

Food not bad, but they are so, so slow here. And apparently at this location in order to be hired your understanding of English must be almost zero. Because my god they mess your order up

Atmosphere: 4

Food: 4

Service: 2

James Bode

This McDonald's is pretty decent for the most part. But I had two orders of chicken mcnuggets , they asked me what sauce I wanted for each one and I told them , and when I get home , there's no sauce in my bag. I know these employees don't get paid very much. But how hard it is to just read what's on the screen and put that sauce in the bag? And also, why do I have to ask for ketchup every time?

kaden vu

Placed an mobile order for curbside pickup well in advance. Got to the curbside and input the number. Waited for 15min still no foods. I saw people walk in order 5min after i parked there and still got the food and left while i am still waiting for my order. What the point to order in adamant when you can get the food faster just by walk in order.

Service: 1

ANGRY Drawf13

Sodas taste bad ... From the back or the front. Then waited next to the drive thru for more than 15 minutes in the side spot for a coffee.. then went inside to see what's going on and the crew complete forgot

Atmosphere: 1

Food: 1

Service: 1

Shameka Washington

Asked for everything made fresh and most items were but my fish sandwich was cold

Food: 3

Service: 5

Liliana B. Garcia

Great service and good

Jose Vela

This the burger I got, completely wrong. I already submitted a complaint through the app and never heard back

Atmosphere: 1

Food: 1

Service: 3

Jullian Lopez

Nasty attitude didn’t greet me at drive thru for a while. Then greeted the car that pulled up next to me. Won’t be back anytime soon.

Service: 1

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