McDonald's
17250 Texas 249 Access Rd, Houston
(281) 890-2633
Recent Reviews
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Picked up lunch, was eating my fries and bit into something, turned out to be a fingernail clipping. Why did I even bother calling? No one answered the phone. That is truly disgusting, biting your nails and dealing with people’s food.
Food: 1
I can’t give a good review, not even for the food, because my order was wrong. The staff at the window, including the manager Sandra, were extremely rude, disrespectful, and arrogant. She refused to take back the food that was in poor condition and fix the order. Instead, she became aggressive, rude, and started yelling at the window. I believe someone like her should not be in a manager position, as she sets a terrible example for both employees and customers. She showed no respect for the fact that I was there with minors. I truly think they should reconsider who holds that role. The experience was horrific, all just for asking her to change the order and trying to return the food she refused to replace.
Atmosphere: 1
Food: 1
Service: 1
Not open 24 hrs, lady was rude and not helpful.
Atmosphere: 1
Food: 1
Service: 1
Donalds. Clean.
Atmosphere: 4
Food: 4
Service: 4
I couldn't even order the person who was there did not speak English, or did not even try to give me someone to talk to who spoke English everything I tried to order. She said we didn't have, but then I tried looking at the kiosk in the mobile app and it was both available for purchase, but the lady didn't even want to let me buy it so I couldn't even buy anything.
I came here and order a happy meal for my kid and got them a small coke trough the drive trough, and after that i ask if they could give me a cup of water something they give you at any other mcdonalds, and they wanted to charge me, i feel like denying water to someone is a bit inhumane, and is not like i dint purchase something first, prices here a bit more than other mcdonalds too
Atmosphere: 1
Food: 3
Service: 1
Not the cleanest place, but everything else was fine.
Atmosphere: 4
Food: 5
Service: 5
Did a DoorDash and order no salt on the fries, why the fries are under cooked
Food: 2
8/2/25 Drive-thru. - I bought a drink for myself and a Double Quarter Pounder meal. I also got a large water from their soda machine. You should always ask for a small water to taste their water. A lot of locations have lots of chlorine in their water it's really gross. NOT THIS McDonald's😊 (it IS a filter issue). The window staff was friendly and the food and drink was good as it should be, as we all remember it to be.🎯 I was pleasantly surprised.
This is the slowest inconsiderate fast food place off 249 don’t come here they rather play on the phone then make your order but then ask you to pull up
Restaurantji Recommends
Looove it
Atmosphere: 5
Food: 5
Service: 5
Blanca the manager couldn't simply take my order she was soo confused when all I order was 2 items and added extra toppings on it and couldn't comprehend what I was ordering when I specifically repeated several times for her and slowly and still was yet to understand my order it was not complicated and had zero patients while giving me a stare look while doing so and lost all patients and professionalism and called someone else and told them to take my order and simply walked away and didn't say a word. Super rude, unprofessional, no patience,no people skills
Atmosphere: 1
Food: 5
Service: 1
HORRIBLE service. So many other people who ordered after me got their food before me. I was stuck in drive through overflow and forgotten about.
Atmosphere: 1
Food: 3
Service: 1
Ordered a simple sandwich and they forgot the meat? How does that even happen a burger place? They gave me an apple pie at the least
Atmosphere: 1
Food: 5
Service: 1
Wifi from mobile pick up! Drinks are available with tea!
Atmosphere: 3
Food: 3
Service: 5
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