Didn't get my order correct but employee at front counter was the best kitchen didn't make my food correct
Atmosphere: 3
Food: 3
Service: 5
The Real Rochelle
This one is actually always fast & accurate and friendly!
Atmosphere: 5
Food: 5
Service: 5
Shameka Washington
Fries stay hot all of 2 minutes then they taste terrible
Joe Flores
Didn’t give me my frappe or 2 McFlurrys when asked for them again they proceeded to say the machines were down
Atmosphere: 1
Food: 1
Service: 1
Derrell Sapp
The manager Marie or Maria working on 12/8/25 terrible customer services
Genie
Delicious! Excellent service & food! Hot, fresh and tasty! Soda fountain was perfectly maintained and just the right balance, as well!
Atmosphere: 5
Food: 5
Service: 5
Walter Myles Davis III
Went in for the Mcrib 😋 had it fresh and made to order...extra sauce of course 😋 Don't judge me 🤷🏽♂️😂
Deangelo M
gorge Talked to a customer rudely in front of my daughter on 11/12/2025 9:10 pm
Atmosphere: 1
Food: 1
Service: 1
Sam
’m writing to report the worst experience I’ve ever had at one of your locations. I placed a mobile order at 12:50 a.m., and the restaurant’s posted closing time was 1:00 a.m. My food should have been ready before closing. I arrived at approximately 1:05 a.m., and the employee at the counter told me, “We’re closed, we don’t have any food.” When I explained that I had placed an online order, he simply said, “We’re not open right now,” and could not tell me how to cancel or get a refund—only saying, “I guess online.” That level of unprofessionalism and lack of knowledge is completely unacceptable. If your store cannot accommodate online orders close to closing time, the system should not allow customers to place them. In addition, the staff should be trained on how to handle these situations respectfully and provide clear guidance to customers. This was a highly disappointing experience, especially as this is the McDonald’s closest to my home. I will not be returning unless this issue is properly addressed. I expect a response regarding how to receive a refund for my order and what steps will be taken to prevent this from happening again.
Atmosphere: 1
Food: 1
Service: 1
Demari Lewis
Messed my order up. Had to return then put old brown lettuce on my hot N Spicy. Also did not give me my sauces that I ordered as well. Terrible they mess up my order up every time. Also it took 40 mins for two things. Do better
Worst customer service ever, I wonder if they have a manager at this location?
Kathy OG
I ordered an iced coffee.. and it was watered down, the fries I got were not hot or fresh.. and the play are no longer looks like the pics, it’s much smaller
Atmosphere: 2
Food: 2
Service: 2
Jennifer S
The drive thru people in the morning is really friendly and always make sure I get my order right
Atmosphere: 5
Food: 5
Service: 5
Betty Wilson
Great fries 🍟
Atmosphere: 5
Food: 5
Service: 5
Janka W
They can never get my order, right? I ordered a large unsweet tea. They gave me sweet tea. I ordered hot mustard with my nuggets. I got ketchup. If you're going to have promotions that draw customers in at least have the management work with staff on service and accuracy
Didn't get my order correct but employee at front counter was the best kitchen didn't make my food correct
Atmosphere: 3
Food: 3
Service: 5
This one is actually always fast & accurate and friendly!
Atmosphere: 5
Food: 5
Service: 5
Fries stay hot all of 2 minutes then they taste terrible
Didn’t give me my frappe or 2 McFlurrys when asked for them again they proceeded to say the machines were down
Atmosphere: 1
Food: 1
Service: 1
The manager Marie or Maria working on 12/8/25 terrible customer services
Delicious! Excellent service & food! Hot, fresh and tasty! Soda fountain was perfectly maintained and just the right balance, as well!
Atmosphere: 5
Food: 5
Service: 5
Went in for the Mcrib 😋 had it fresh and made to order...extra sauce of course 😋 Don't judge me 🤷🏽♂️😂
gorge Talked to a customer rudely in front of my daughter on 11/12/2025 9:10 pm
Atmosphere: 1
Food: 1
Service: 1
’m writing to report the worst experience I’ve ever had at one of your locations. I placed a mobile order at 12:50 a.m., and the restaurant’s posted closing time was 1:00 a.m. My food should have been ready before closing. I arrived at approximately 1:05 a.m., and the employee at the counter told me, “We’re closed, we don’t have any food.”
When I explained that I had placed an online order, he simply said, “We’re not open right now,” and could not tell me how to cancel or get a refund—only saying, “I guess online.” That level of unprofessionalism and lack of knowledge is completely unacceptable.
If your store cannot accommodate online orders close to closing time, the system should not allow customers to place them. In addition, the staff should be trained on how to handle these situations respectfully and provide clear guidance to customers.
This was a highly disappointing experience, especially as this is the McDonald’s closest to my home. I will not be returning unless this issue is properly addressed.
I expect a response regarding how to receive a refund for my order and what steps will be taken to prevent this from happening again.
Atmosphere: 1
Food: 1
Service: 1
Messed my order up. Had to return then put old brown lettuce on my hot N Spicy. Also did not give me my sauces that I ordered as well. Terrible they mess up my order up every time. Also it took 40 mins for two things. Do better
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst customer service ever, I wonder if they have a manager at this location?
I ordered an iced coffee.. and it was watered down, the fries I got were not hot or fresh.. and the play are no longer looks like the pics, it’s much smaller
Atmosphere: 2
Food: 2
Service: 2
The drive thru people in the morning is really friendly and always make sure I get my order right
Atmosphere: 5
Food: 5
Service: 5
Great fries 🍟
Atmosphere: 5
Food: 5
Service: 5
They can never get my order, right? I ordered a large unsweet tea. They gave me sweet tea. I ordered hot mustard with my nuggets. I got ketchup. If you're going to have promotions that draw customers in at least have the management work with staff on service and accuracy
Atmosphere: 1
Food: 2
Service: 1
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