McDonald's
5301 East Fwy, Houston
(832) 527-0367
Recent Reviews
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Absolute worst experience, I initially went to the drive thru and was ignored. Proceeded to order online instead and waited at curbside for 20 minutes. Now I'm inside waiting with over 5 other people complaining about the long waits.
Worst location ever! 35 minutes for 1 happy meal!!
What a nightmare of a store.
I ordered via the app and pulled up to a full line in the drive through with no where to park. I had to park next door at the family dollar.
I walked straight to the counter, as the app says, and no one acknowledges you; even if you have an order already ready. I watched the cashier refill sugar in the coffee maker, ignoring multiple customers asking to pick up their online orders, myself included.
After 5 minutes, “oh our system”
A sign on the counter would suffice.
Food: 1
The other day I asked for a buffalo sauce and the lady at the window wanted to charge me for it .
Mind you it was only ONE sauce… I understand they can charge you after asking for more than one 🙂 but in my case it was only one…
Ordered food from Kiosk at 7:58 AM leaving this message while inside at 8:28 AM only ordered a Coke and Sausage Egg and Cheese Biscuit leaving without food drink or a refund.
Atmosphere: 1
Food: 1
Service: 1
They made sure i checked my food before walking off and were very nice
Atmosphere: 5
Food: 5
Service: 5
They took a while to fill my order which was just a cup of coffee but the supervisor/manager was nice and took care of me when she saw that I had been waiting a while.
Food: 4
Service: 4
Hot Breakfast 🥞
Atmosphere: 4
Food: 4
Service: 4
This place is trash. 8:44am on this day I pulled up to the menu in lane number 1 and waited. Another car pulled up to the menu in lane 2 and they took her order first. This place is rude and disrespectful.
The incompetence of employees here effectively stole $22 from me by not understanding their order system. The order got lost so then I had to duplicate it and then they charged them both to my credit card and we’re unable to cancel them ridiculous
There were also multiple people sleeping/living in this McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Long wait times for absolutely no reason just terrible service all around everytime you go near this location
Atmosphere: 1
Food: 1
Service: 1
The worse, please don't waste your time here because that's exactly what's gone happen.
Service: 1
All of them were super rude and had a tone, when I wasn't asking for more then just a meal pretty much and when I finally got it there was paper sheet in the middle of the sandwich from when they store it I think I'm not to sure but would not go here again
Atmosphere: 1
Food: 1
Service: 1
Bad service.
Service: 1
Waiting 30 minutes for an online order, just left at that point
Atmosphere: 1
Food: 1
Service: 1
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