McDonald's
10760 Eastex Fwy, Houston
(281) 590-6303
Recent Reviews
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Came here and bought a lot of food and this McDonald said they don’t have any KETCHUP.. yea one McDonald without ketchup ! And 8:45 they tells us it’s close now we have to leave the kids playing area
Atmosphere: 1
Food: 1
Service: 1
I ordered a hamburger and they charged me for it and didn't give me anything, they should fix that in the Uber app
Atmosphere: 1
Food: 1
Service: 1
Night shift for this location, and I am not complainer to fast food restaurants but I was one of them and I know how hard it is. Night shift crew over here blasting music like they’re at a party. But regards to that, manager her is very rude I had told her that I had ordered my food on the app so I wouldn’t be late to work and she replied with “I advice you to come in much earlier for that.” Like that’s a whole reason why I put it in and they kept making excuses. I didn’t get her name but she was Hispanic lady.
Atmosphere: 1
Food: 2
Service: 1
I arrived in the drive thru at 3:49am on the way to take my autistic non verbal son to the children’s hospital (he hadn’t eaten in over 30 hours, but pointed to McDonald’s as we were driving by). When I pulled up they said it was only cash and their system would update in 5-10 minutes. I asked what time dinner would stop, he only eats chicken nuggets happy meal, she said 4am. I asked a customer at the window if he would pay cash and I could send him money, he agreed at 3:55am. He asked the lady how much and she said they stopped serving dinner. I told her, “you told me 4am” she rudely said, “I didn’t tell you that”. I explained the situation while crying and she just said Idk how told you that but it wasn’t me and ignored my pleading.
They can NEVER get an order right. I often use the mobile app and they ALWAYS get something wrong! And when you go back the manager is extremely rude and disrespectful. I wouldn’t recommend this establishment.
It used to be the ice cream machine is broke, and I could never get it. Now is the hot chocolate machine?? Come on guys. Today, and.last saturday, I have not been able to get a hot chocolate at this location 😒
Missing items and slow customer service
Atmosphere: 3
Food: 2
Service: 1
The dirty floor and the very stinky bathrooms and flies inside where you eat
Atmosphere: 1
Food: 1
Service: 3
I think that when I realize the vateri I should investigate before eating cane
We came through the drive through. The kid at the pay window and the young lady at the pick up window need some serious customer service training.
Atmosphere: 4
Food: 5
Service: 2
Restaurantji Recommends
Excellent place to visit, very good environment for children.
Atmosphere: 5
Food: 5
Service: 5
Exelet ???
Atmosphere: 5
Food: 5
Service: 5
I ate yesterday there and I started with diarrhea and vomite stomachache . Be careful.
Atmosphere: 5
Food: 1
Service: 5
Play area too small.
Kid-friendliness: Play area too small ?
Food: 4
Service: 3
Recommended dishes: Sausage Mcgriddles, Hash Browns, Double Quarter Pounder, Chicken Mcnuggets, French Fries, Mcflurry
Kid-friendliness: Hay juegos para que los niños se diviertan
Atmosphere: 3
Food: 4
Service: 5
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