McDonald's

12559 W Lake Houston Pkwy, Houston
(281) 454-7977

Recent Reviews

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Jessica Gomez

Worst McDonald's!
Iced coffee was made poorly!
Service was horrible the girl at drive thru passed the young man our iced coffee and was wiping her nose at the exact same time! Checking your camera footage for proof! Order placed at 8:51am 12/20/2025. Received order about 9:00am.

Atmosphere: 1

Food: 1

Service: 1

Jessica Villalobos

Longest drive tru wait here,it’s my second time coming here and it’s always the same. It’s ridiculous how long it takes for the line to move.

Maya Sanchez

Don’t respond to their calls wth

Stephanie Logan

Still one of the worst McDonald's I've ever experienced. This location is closet to my home and I chose to drive out of my way to other locations anytime I have the opportunity to. Not friendly never hot fries usually under seasoned, nuggets were old and dry my last visit, often a ridulous wait time even when order online.

Atmosphere: 1

Food: 2

Service: 1

Nataly Sanchez

My food had a hair in it …

Food: 1

Service: 3

Kristian Kirby

Pay attention to your receipt they upcharge for everything. There will be extra . 10 .20. order sweet tea on value meal bundle there was .20 upcharge. Ask for light ice on another day it was . 10. The drive thru is soooo slow no matter the day

Atmosphere: 1

Food: 1

Service: 1

Andrea Hernandez

Had an amazing experience usually the McDonald's around my house is so busy and the cops are always there but this location is amazing. Gotta give a shout out to (Alejandro) such a sweet guy makeing sure me and my brother weren't missing anything from our order and super fast! 🤗🤝

Atmosphere: 5

Food: 5

Service: 5

David Bradley

This is one of the best mcdonald's in the area!!!

Atmosphere: 5

Food: 5

Service: 5

Anthony Zavala

Food is amazing and staff is awesome

Atmosphere: 5

Food: 5

Service: 5

We are Nothing

Michael at the front registers made sure my daughter and I felt attended throughout our whole meal. Great customer service and good to see from a young man.

Atmosphere: 4

Food: 3

Service: 5

Gee Bee

I visited this location at 4pm on a Saturday. The person in the drive thru greeted me and then told me to give her a second. I understood having to wait a second building there is two lines but she proceeded to take three orders before she took mine .(Cars that had pulled up after me)
Truly she only ATTEMPTED to Take mine due to me already being upset. As I place my order , I stated I wanted a 20 piece she then immediately asks anything else . I let her know I wanted a basket of fries aswell and she very ignorantly says “so you want a basket of fries and 20 piece nugget deal. You could’ve just said that”. Immediately I didn’t give them my business and drove away.

Please train employees to provide proper customer service . Efficiency and effectiveness is always needed in any industry and truly needs to be taught at this location.

Atmosphere: 1

Food: 1

Service: 1

Tim Lovell (Lonestar)

Great place to visit

ashley match

The person who gave me my food was so rude! Has an attitude accusing me of not paying!!!

Catalina Majin

Canceled my order through mobile app, tried to call store to see what happed but the call would not go through. Did not make my iced coffee correctly once order was placed through Uber eats.

Alex Radke

Staff at the pickup window were rude. Other than that decent spot.

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