McDonald's

122 E Richey Rd, Houston
(281) 475-0822

Recent Reviews

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Ana Laura Ramirez

At night, the service is VERY bad.
The people who attend that place do it reluctantly, they do it in a bad mood, and apart from having you an hour waiting for food, they go out to tell you that what you asked for they don't have it, at night there are hardly any people and they make you wait for a long time.
The morning shift is way better, cause they do it faster,and some of them are friendly (not all of them)...
If I could give a zero star I'll do it with no hesitation...
Apart from that I'm not the only one that is not happy with the service, I've been hearing my self a loooot of times how other people argued with them for the same reason...

Franky S

Great morning service

Atmosphere: 5

Food: 5

Service: 5

Jay D

It’s a McDonald’s!! nothing more, nothing less. The lines are always long, but they move quickly, which I appreciate about this location. So far, the food has been fresher than most McDonald’s I’ve been to. The only thing that never changes across locations: they never include napkins. It’s weird, but consistent.

Atmosphere: 3

Food: 3

Service: 3

Mohammad Islam

I hate to give a bad review but to say this place deserves one is an understatement. Their system shuts down at 4am, but good luck even getting your food before 3am. I placed my order at 2:30am, arrived at 2:40am, and they said they couldn’t make the order because they were closed and that because there were only 2 workers there. My order was a mcchicken and a 6 piece chicken nugget Lol. I was the only one getting food there so they were essentially busy standing around doing nothing so you can’t say they were very busy that’s why they couldn’t make my small order. Lunacy, I don’t plan to come to this McDonald’s anymore. 0 food in my belly, 0 stars.

Service: 1

Brent

Very stressful experience. Customer satisfaction not good. The waiting period for your order was more than 20 minutes and many orders were missing items or completely unsatisfactory.

Atmosphere: 1

Food: 2

Service: 1

Adriana G.

Wait time at drive thru at night 40 min...that's not fast food

Mariah Mendiola

Food comes out fast just but they charged me 1.89 for a cup of ice? Thats a new low. Maybe McDonald's needs to take away the rewards app? Tried to call and ask why but nobody answered after 3 attempts I didnt try anymore.

Johnny Nguyen

Ordered a 4pc strip and got what tasted like day old chicken strips, not even warm.

Atmosphere: 3

Food: 1

Service: 5

James P

I have never give McDonald a one star before, but this one reaches a new low level. First of all the medium sized coffee I ordered has less than small sized coffee in it, it only had a little more than half in the cup. Second of all, the cashier had a very cold/inpatient attitude. Third of all, all the tables were sooooo DIRTY! Nobody was cleaning them! I would not recommend this McDonald to my worst enemies!

Atmosphere: 1

Food: 1

Service: 1

Kidindiaaa

Rude & unprofessional staff . Waiting for 20 minutes for a pick up order , never came out to curbside but marked my order as completed anyway. Rather argue then rectify the situation or a simple apology.

Atmosphere: 1

Food: 1

Service: 1

Ken SpringTX

Awesome Mickey D's!! Fast service, smile on the face and great food!!

Atmosphere: 4

Food: 5

Service: 5

emelie c

They always get our order wrong or it’s missing something…but again it’s mcdonald’s what can you expect

Atmosphere: 2

Food: 2

Service: 2

L K Jackson

McDonald's is McDonald's...

Keith Armstrong

NO CUSTOMER SERVICE!!!

Atmosphere: 1

Food: 2

Service: 1

John Doe

Almost every order was wrong. Ppl from the drive thru were coming in to complain. And staff couldn’t care less. My order was wrong. And bro gave me one packet of ketchup for two meals. Like he’s paying for them from his check or sum

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