McDonald's

2727 Bay Area Blvd, Houston
(281) 461-1585

Recent Reviews

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Ernesto Rodriguez

On Dec 10 , around 7:45, I pulled up at window to pay for my order, I only had a $100 bill to pay and they said they didn't have change for it to pay for my food. They simply said no. They said sorry, but simply said no and send me on my way. This is so messed up!!!!! THEY COULD CERTAINLY HAVE DONE SOMETHING ABOUT IT!! IF THEY HAD MORE KNOWLEDGE ABOUT CUSTOMER SATISFACTION!!!

Atmosphere: 2

Food: 3

Service: 1

Alex

they’re just good at what they do what can I say

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger

Sandy Maloney

Food always cold and missing items on take out , watch out!

Atmosphere: 2

Food: 2

Service: 1

Franzizco Florez

Disappointed took half an hour to my make a mc double nd a hot nd spicy

ari estis

McRibs are never sauced appropriately :/

Cora Polidore- Ayro

Expresso machine never work, employees don’t pay attention to your order. System is always down. McDonald’s y’all need to do better. If I can’t get no express o I might as well go back to Starbucks. Please train your employees and managers the right way.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Sausage

Sonia Sanroman

Terrible service rude ppl ,, why this is your job sad really only one side at a time when they have 2 order speakers and a line do better, train your ppl in customer service and attitude

Atmosphere: 1

Food: 1

Service: 1

Fernando Ruiz

Always making you park to get your drive thru order so they don’t miss their drive thru goals. 😡

Atmosphere: 4

Food: 4

Service: 1

Colene Davidson

Two hours of waiting for my order to be delivered! Went through 3 drivers and then eventually cancelled it because how long does it take to make 2 cheeseburgers and some fries? 2 hours? Will never give these people my business again. I could have just driven to another McDonald's 1 and a half hours away to eat! And it was before 10:30pm when ordered. Ridiculous!

Atmosphere: 1

Food: 1

Service: 1

Jonah Husby

Kid-friendliness: The staff have given me free food time over time when i just ask nicely. Staff are good humans, love the lady managing the place.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Mcchicken

Thathoodgurl 2

That sausage Mcgriddle is so good.

Food: 4

Service: 5

Mr Bee

Estaban is a legend!! He is a manager in the making.
It’s an efficiently run place. Always an experience.

Parking: Lots of it

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Mcgriddles, Cheeseburger

Jackie Pecher

I just got home from picking up an online order at this location.. the manager was so rude. I overheard the car in front of me complaining about his order, so when I got mine I parked and checked it. I noticed I was missing a nugget meal including the drink. I went back in line and the 1st woman was very nice, the man at the 2nd window was also very nice and they tried to help me. One gave me my nuggets and the other gave me my drink but the manager came up and said she gave me all my items. I showed her I was missing my drink and my fries and she said she remembered me and knew she gave me all my stuff. I opened my bag and took out the food to show her and she told me she wasn’t giving me anything else and walked away. The man apologized and gave me a small fry but she refused to let him get me my medium that I paid for. Horrible customer service. I come to this location a lot and have never had any issue like this here.

Atmosphere: 1

Service: 1

Gustavo Nava

The worst service I have received in years in a McDonald's store, the night manager is the most racist person I have ever met, despite speaking Spanish, he does not speak with respect and makes fun of the local people, I couldn't see his name but he is the manager because of the uniform, an older man with black and white hair, mustaches and Hispanic appearance, I only go to that store because it is the only one 24/7, really what a detestable person, look for another place to eat if anyone reads my comment 🫶🏼

Atmosphere: 1

Food: 1

Service: 1

Wai Lam

Your drive-through person is horrible

Atmosphere: 1

Food: 3

Service: 1

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