McDonald's

2727 Bay Area Blvd, Houston
(281) 461-1585

Recent Reviews

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Chuck Moore

Slowest McD I have ever been to. 25 minutes for fries. Never again

Atmosphere: 1

Food: 5

Service: 1

Kasha Gardner

I simply ordered a drink inside. No one came to the front for over 15 minutes. I tried getting the drive thru cashier's attention and she completely ignored me on several occasions. The manager came to give a order out and still didn't acknowledge me either. It wasn't until I went through the drive thru that I was able to simply get ONE DRINK. This is beyond horrible service and I use to work drive thru before myself on holidays and it was never this bad!

Atmosphere: 1

Service: 1

Nicholas Zeimetz

Ordered at the drive thru at 11:33am per the receipt. Pay and get up to the window and they ask me to pull up- that’s fine it happens. I don’t get my food until 11:48am. It’s super frustrating watching cars pull up 10 minutes after you and leave with your food before you get yours.

Get home and my kids meals don’t have apple slices. Go back to the McDonald’s and I’m told they don’t have apple slices today, they gave more fries - it would’ve been nice if anyone told me that when I ordered. I then explain I waited 15 minutes for my food and came all the way back here for items they never had and never told me they didn’t have- I requested a medium fry for my trouble.

The manager comes out and says “you waited 15 minutes?” in skeptical/demeaning tone. I explained the situation, and they threw a bag of fries at me. Not once did anyone apologize for the inconvenience for the wait, for not explaining there lack of menu items, or for the trouble of driving all the way back to the store for the items they never explained they didn’t have in the first place.

This happened at between 11:30am 12:05 pm on 1/04/2026. The manager was a white haired lady.

JC Verde

This location just got worse and worse. Employees are very rude. Every time we’ve been there is an issue for us to get a refill on our drinks. We’ve had seen the same on others customers as well. They had people waiting long periods of time for a drink refill. They can see us standing there and when I asked them to please give us a refill they just replied “ one moment “ and they just keep doing wherever they doing. Today was the last time that I went there. I had a very bad experience and when I called and asked to speak with a manger, someone with a name of Francisco answered the phone and he just stayed quite the whole time. I really think he wasn’t even the manager. The whole place is a circus and the employees think is funny to be this unkind with customers. I know Spanish and I heard them talking on the back about the customers. Don’t go to this location, there are other fast food places with better customer service.

Manuel Jones

Fresh breakfast 1st thing in the morning.

Atmosphere: 5

Food: 5

Service: 5

Amber Opperud

Every time I go to the drive through in the mornings , they are so rude! They mess up your order and act like it's your fault. It's the same people who are rude! They always take your code say it's invalid and keep your points . It's always the same lady in the drive through in the mornings taking orders. At this point I feel like she is just stealing the points . This has happened many times . Also they are so lazy every time I get a frapp it's always crunchy ice because they are to lazy to blend it correctly. This has happened many times! I will no longer come here in the mornings. I rather drive to a different location then to keep being treated rude! DONT COME HERE .

Atmosphere: 2

Food: 2

Service: 1

Mostafa

So bad service l wait a lot of time to take my order

Atmosphere: 1

Food: 1

Service: 1

ALEX WHITE

Mcdonald's what can I say it is what it is?

Amybeth Jacobs

With the app you can get a large caramel iced coffee for $1 or sometimes I get the $1 large fry, I'm poor & usually those are good, occasionally lame & occasionally great. I always go at night & use the drive through so can't rate the atmosphere inside. Employees are always friendly.

Food: 5

Service: 5

Justin Kilman

Always satisfied with the service and food quality 😋

Atmosphere: 5

Food: 5

Service: 5

Franco Roos

Substandard quality of food, extremely dirty inside.

Atmosphere: 1

Food: 1

Service: 1

Chenette Reed

Parking lot was clean and they are open 24 hours

Sarah Raczka

Starting to look like they pick and choose when they want to do mobile orders, without turning off the ability to make a mobile order. So your money is already gone, and they want you to cancel then put in a new order at the counter. Sounds super fishy. This place has sporadically good service. Overall done with them.

Atmosphere: 1

Food: 1

Service: 1

Q S

Great place for a late night study, lounging, etc. Very safe with a police station nearby as well. Only issue is the customer service but I personally understand since it’s late at night.

Atmosphere: 5

Food: 5

Service: 3

faramarz javadi

I was there today with my kids the old guy he took my order was nervous and rude to my kids and me
and gave me something that I didn't place order for that. he needs to be more patient and cool down a bit and learn how to deal with people.

Service: 5

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