McDonald's

5505 Lockwood Dr, Houston
(713) 635-4242

Recent Reviews

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Mariana

I came by today for a quick snack lol, and I was greeted by Tiffany I believe. I had a wonderful experience, food was great. And she had excellent customer service. Keep up the great work.

Atmosphere: 5

Food: 5

Service: 5

Gloria Ned

Good service. Very senior friendly

Atmosphere: 5

Food: 5

Service: 5

Disheka Moore

This McDonald’s location needs significant improvement. There is a consistent issue with homeless individuals crowding the premises, which creates discomfort and raises concerns about customer safety during ordering. Additionally, my order has been incorrect on two separate occasions, which is frustrating. The ice cream machine has also been out of service for an entire week, and the display menu continues to show it as unavailable. This ongoing issue should be addressed, as it's not acceptable for a major chain to have such persistent service problems. Also, the screen to the second menu is broken as well so you can’t even see how much they’re charging you or what they put on your order before you reach the first window.

Latanya

Everytime i come here bad food bad service i dont care how long i been gone or come rb this lady crew or manager should not be on yall front line

Atmosphere: 1

Food: 1

Service: 1

Cody Brooks

Waited 45’min in line lost a dollar because my drink coupon expired since the lady took forever

Open Eyes

This McDonald’s need the district manager attention!

the beast

Worst McDonalds to come and eat there slow as hell and i saw a hair on my food

Karen

No ketchup, no napkins, no good service, this has to be one of the worst locations I've been to, avoid this location at all costs

Eduardo DS

I waited 10 minutes for a small coffee. What’s worse, they treat people experiencing homelessness very poorly, even going as far as to discourage other customers from buying them a meal.

Julio Luna

Chill people but two days In a roll forget items from the order. One day strawberry shake next a whole big Mac meal

Peggy Armstead

Husband when so far it was great

The kid Gambles

Good service, messed up order on everyone and yes I dined in.

Jay Trejo

This is the location closest to my home and I give them chance after chance.There always messing up and I'm in the drive thru and they tend to skip me plenty of times and get other people's order.Never fails the service is ridiculous here and then come and my breakfast was burnt so I couldn't eat it

john jasper

The food was cold and the Sevice was bad did not hear me very well I give order 3 time and it was worg

Tom (Sarge)

Quick in and out, order was right, and the people were friendly.

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