McDonald's

5401 Telephone Rd, Houston
(713) 644-3700

Recent Reviews

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Marquiett Johnson

Great place to eat at but the air quality in the restaurant is very bad. Mcdonalds needs an air purifier to clear the dust particles in the air of the restaurant asap for health concerns ASAP!!

Atmosphere: 1

Food: 5

Service: 4

Charles Brown

LOVE IT When I got the happy meal SO good 10\\10

Atmosphere: 5

Food: 5

Service: 5

Vanessa Currington

I love this location food is always fresh.

Atmosphere: 5

Food: 5

Service: 5

william h

I had a very bad experience at McDonald’s recently, mainly due to terrible customer service. When I walked in, the mobile app was down, which already made things frustrating. Instead of being greeted or offered help, I was met with an employee who seemed completely dismissive and uninterested in helping at all.

The attitude made it feel like my presence was an inconvenience. No effort was made to explain the app issue or offer an alternative—just a lack of basic customer service. Lately, it doesn’t even seem like they want to help customers anymore.

Overall, this experience was extremely disappointing and unprofessional. Customer service like this makes me not want to come back.

Atmosphere: 2

Food: 4

Service: 2

Iker

They didnt serve me and made my day worse!

Atmosphere: 1

Food: 1

Service: 1

JONATHAN PEÑA PTX

Coffee has been tasting like crap for about a month now...

Atmosphere: 4

Food: 2

Service: 5

Jose Saldivar

Missing a 6pc chicken nuggets on my mobile order

Atmosphere: 5

Food: 5

Service: 1

Ricardo Rosales

The service suck they don’t follow the same rules as other McDonalds. They suck. Management is rude.

Atmosphere: 1

Food: 1

Service: 1

Emily Johnson

The lady today through the drive through was nice, clear, and fast.
Our food was hot but most of all our coffee was nice and hot too! Thanks!

Atmosphere: 5

Food: 5

Service: 5

Elys Castro

If I could give a 0 stars I would first of all playground area was filthy , coffe on the ground all tables were dirty , second they took forever to bring my sisters order food 3 people who went after her got theirs first she had to go up there like they forget her food was just sitting there to top it all of her patty was raw

Atmosphere: 1

Food: 1

Service: 1

liza castro

I bought my son a happy meal and got an empty chicken nugget box, emptyy💔

Gabriel Espitia

Golden arches!!

Atmosphere: 3

Food: 3

Service: 5

Edgar Ramirez Sagredo

This place is very rude, restrooms are accessible , it is closed , and poor people especially seniors that are handicapped had trouble using it. Really bad service

Atmosphere: 1

Food: 1

Service: 1

Lesley

There was a dead fly in my iced coffee 🤢

Food: 1

Jose Sanchez

3rd time buying coffee in there is cold and they don’t put sugar like we asked to they do what they want there was a lady in front of me her coffee was cold too employees have bad attitude and barely want to take an order

Atmosphere: 1

Food: 1

Service: 1

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