McDonald's
5401 Telephone Rd, Houston
(713) 644-3700
Recent Reviews
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Bad experience
waited more than 30 mins to get our mcdonalds and they didn't even provide us with our sauces and gave us bent straws. not worth the wait.
Atmosphere: 2
Food: 4
Service: 2
Our visit to this location was a Sunday, around lunch time and there was no one in the drive thru. We placed our order and got our food all within 8- 10mins or so. The Quarter pounder with cheese is one of our faves, the kid's like the chicken nuggets, and we got have Mc Donald's french fries. We used a code for a discount on the 10piece nuggets in the McDonald's app. In order to get a Large Mocha Frappe from this location, you have to order at the restaurant due to the app not allowing you to order it. We've tried plenty of times to order the "Large" Mocha Frappe in the app, but it states that it isn't available. The staff is usually friendly and the outside is well maintained.
Kid-friendliness: They do have a small playground inside for small kid's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Quarter Pounder Hamburger, Big Mac, Mcdouble, Sausage Biscuit with Egg
This is the slowest drive-thru ever! Omg have patience. Also be ready to repeat your order at least 2 times and after you pay be ready to stay in line longer. Patience is of the essence
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Mcdouble, Chicken Mcnuggets
Good service
Atmosphere: 5
Food: 5
Service: 5
It's good again
Ordered online and got all 3 of my orders wrong. My daughter strictly asked for mustard only because she is allergic to what is originally on their burger (mayo and lettuce) but I got both of those on her burger. My son asked for strictly ketchup and got mayo again. I asked for ketchup and lettuce and got mustard. Don’t be surprised because this isn’t the first time this McDonald failed 1 star.
Clean and quick!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Passed by quick to get a hot and spicy and two sprites
I could bearly hear the guy at the ordering speaker
So I'm guessing he didn't hear me say 2 sprites lite ice so pick up Window I notice only one drink and I ask the lady it's supposed to be two drinks but idc can you charge me for another one she said no I have to go all the way around just for another drink????? She didn't even look like she wanted to be their like it's my fault she works their lol have a better attitude please thanks I will follow up for this small inconvenience don't be rude be rude at home or look for another job
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich, Chicken Mcnuggets
Be careful at this McDonald’s! They add a “donation” amount to your order right before paying. This is the second time I have caught the drive thru employee doing this. It’s fraud and unacceptable.
Service: 1
Restaurantji Recommends
Definitely the worst McDonald's I've ever been to. The person taking my order thru the drive thru was super rude and rushed me, she also didn't add the sauces I requested for 3 orders of chicken nuggets. (had to get sauce from a different location) Also the person working the window giving me my food didn't understand English or something, she had a hard time figuring out what drinks I ordered. I kept having to tell her, then she shuts the window in my face. All 3 of our fries were old and cold. Very disappointed. Will never go here again! If I want to be "treated worse than gum on the bottom of their shoe" id go back. But other than that I have no need to get treated horribly and for old cold food!!
Atmosphere: 1
Food: 1
Service: 1
We made a mobile order and they forgot 2 bf sandwiches when I tried to call they wouldn't answer the phone I have no way to get back there due to my son just picked it up on the way to work for us and dropped it off. All I want is my money back or a replacement. 9/28/24 10am
Atmosphere: 1
Food: 3
Service: 1
Drive through. This location has lots of very young and no one speaks good if any English.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Chicken Mcnuggets
I ordered a McDouble with no ketchup and no pickles. Why they gave me a dry burger. And then told me I ordered it that way. Clearly someone can’t read. And instead of fixing it they hung up in my face.
Atmosphere: 1
Food: 1
Service: 1
I love how helpful the employees were.
Atmosphere: 4
Food: 3
Service: 4
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