I just came to this McDonald's this am at 7:09 used my reward code for a large Carmel Iced Coffee it wasn't made right & it was very nasty & ruñny looking, also purchased a hash brown which was cold also, if the worker doesn't know how to make it ask somebody else to help you, I'll never go to this McDonald's again they stay messing up people orders😡😡🤬🤬 if you ask me throw the entire McDonald's away or get an entire new crew
Atmosphere: 1
Food: 1
Service: 1
M Matos
This store is the closest I have to home and work, I almost always order at night through the Drive thru, the quality of the food and service is incredible, BUT, the service they have during the day is horrible, students or simply children who don't care about anything more than their salary, the attention is terrible, you arrive and they are all in the kitchen talking and laughing and no one turns to see, I left this unnoticed, but it is unacceptable that first they give me a RAW chicken sandwich, the only coffee I drink is that of this franchise in general, but the last two times I have ordered my coffee, it is not what I ask for, it is a mixture of water and coffee powder with nothing but extra ice of course , do you think this look like a IFVC ?
Atmosphere: 1
Food: 1
Service: 1
Christopher Foster
Someone said “worst location in the area” and I couldn’t agree more. The food is NEVER hot/fresh. The customer service is extremely bad. I recently ordered some apple pies and holiday pies and none of them tasted fully cooked. I was disgusted & threw them out. The bread for the sandwiches are always dry/hard. Fries always cold or have a taste like they’ve been sitting under the heat lamps for over an hour. The location down the street on HWY 6 & BELLAIRE is a much better option. Only thing is there are not 24 hours so you better go before they close at 12 or you are doomed if you settle for this location
Atmosphere: 3
Food: 1
Service: 1
Johnny le
This place is so bad. The quality control here is horrendous. I got food from them. I took it home and I just threw it in the trash. The sad part is if you go to the McDonald’s around here the quality control of the food is like 100% better do not stop at this McDonald’s or you have been warned
Atmosphere: 1
Food: 1
Service: 1
Helen Wortham
This Restaurant was good except the fact that my chicken sandwich had mayo piled up on one side. Just lightly spread it out. Some of our food was missing. But the server made sure to correct it. No attitude at all very friendly staff.
Atmosphere: 5
Food: 4
Service: 4
Ziad Khy
Excellent service and a warm atmosphere
Atmosphere: 5
Food: 4
Service: 5
Stephanie
Guy working window was explaining he couldn’t take orders for a few minutes, I asked if he was able to use my McDonald’s code for a reward.. he said no. Then said “is she deaf?” He didn’t realize his mike was on. Gen Z is hilarious. They give zero cares about customer service. I just asked a question lol.
Atmosphere: 1
Service: 1
Abraham M
The young African American woman was horrid. She Wanted me to use kiosk instead of taking my order
Does she not know that she giving up her job. I am usually here in the morning once a month. The morning crew is great. This was around 5. Never going on that shift.
Typical MCD but very poor service.
Atmosphere: 3
Food: 3
Service: 1
julio Gonzalez
Frappe machine not working seems to be the excuse of the year.gave up
Nothing about this place is all that great. The foods okay, the service depends on which high schooler if employed. Its a standard McDonalds. Nice play place though.
Atmosphere: 2
Food: 3
Service: 2
Name
Worst McDonald’s I’ve ever been too. The staff acts as though you are bothering them in their day off. They absolutely did not sign up to work.
Service: 1
Kim Valera
The staff here is always very friendly and the service generally quick.
Atmosphere: 5
Food: 5
Service: 5
Miss Karen White
Food was hot and fresh
Atmosphere: 3
Food: 5
Service: 4
Sebestian Foster Klein
I had really bad experience on Friday 08/08/2025 they just hired a kid and she showed me a big disrespect why they hire those rude kids to make people's day bad if they forced to work by their family or they are kid why the manager their supervisor hires them it was too bad for manager and that rude kid that make my day bad and wasted my money I will stop buying food from this location until this rude kid works.
Good service
Atmosphere: 5
Food: 5
Service: 5
I just came to this McDonald's this am at 7:09 used my reward code for a large Carmel Iced Coffee it wasn't made right & it was very nasty & ruñny looking, also purchased a hash brown which was cold also, if the worker doesn't know how to make it ask somebody else to help you, I'll never go to this McDonald's again they stay messing up people orders😡😡🤬🤬 if you ask me throw the entire McDonald's away or get an entire new crew
Atmosphere: 1
Food: 1
Service: 1
This store is the closest I have to home and work, I almost always order at night through the Drive thru, the quality of the food and service is incredible, BUT, the service they have during the day is horrible, students or simply children who don't care about anything more than their salary, the attention is terrible, you arrive and they are all in the kitchen talking and laughing and no one turns to see, I left this unnoticed, but it is unacceptable that first they give me a RAW chicken sandwich, the only coffee I drink is that of this franchise in general, but the last two times I have ordered my coffee, it is not what I ask for, it is a mixture of water and coffee powder with nothing but extra ice of course ,
do you think this look like a IFVC ?
Atmosphere: 1
Food: 1
Service: 1
Someone said “worst location in the area” and I couldn’t agree more. The food is NEVER hot/fresh. The customer service is extremely bad. I recently ordered some apple pies and holiday pies and none of them tasted fully cooked. I was disgusted & threw them out. The bread for the sandwiches are always dry/hard. Fries always cold or have a taste like they’ve been sitting under the heat lamps for over an hour. The location down the street on HWY 6 & BELLAIRE is a much better option. Only thing is there are not 24 hours so you better go before they close at 12 or you are doomed if you settle for this location
Atmosphere: 3
Food: 1
Service: 1
This place is so bad. The quality control here is horrendous. I got food from them. I took it home and I just threw it in the trash. The sad part is if you go to the McDonald’s around here the quality control of the food is like 100% better do not stop at this McDonald’s or you have been warned
Atmosphere: 1
Food: 1
Service: 1
This Restaurant was good except the fact that my chicken sandwich had mayo piled up on one side. Just lightly spread it out. Some of our food was missing. But the server made sure to correct it. No attitude at all very friendly staff.
Atmosphere: 5
Food: 4
Service: 4
Excellent service and a warm atmosphere
Atmosphere: 5
Food: 4
Service: 5
Guy working window was explaining he couldn’t take orders for a few minutes, I asked if he was able to use my McDonald’s code for a reward.. he said no. Then said “is she deaf?” He didn’t realize his mike was on. Gen Z is hilarious. They give zero cares about customer service. I just asked a question lol.
Atmosphere: 1
Service: 1
The young African American woman was horrid. She Wanted me to use kiosk instead of taking my order
Does she not know that she giving up her job. I am usually here in the morning once a month. The morning crew is great. This was around 5. Never going on that shift.
Typical MCD but very poor service.
Atmosphere: 3
Food: 3
Service: 1
Frappe machine not working seems to be the excuse of the year.gave up
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Nothing about this place is all that great. The foods okay, the service depends on which high schooler if employed. Its a standard McDonalds. Nice play place though.
Atmosphere: 2
Food: 3
Service: 2
Worst McDonald’s I’ve ever been too. The staff acts as though you are bothering them in their day off. They absolutely did not sign up to work.
Service: 1
The staff here is always very friendly and the service generally quick.
Atmosphere: 5
Food: 5
Service: 5
Food was hot and fresh
Atmosphere: 3
Food: 5
Service: 4
I had really bad experience on Friday 08/08/2025 they just hired a kid and she showed me a big disrespect why they hire those rude kids to make people's day bad if they forced to work by their family or they are kid why the manager their supervisor hires them it was too bad for manager and that rude kid that make my day bad and wasted my money I will stop buying food from this location until this rude kid works.
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