This is the only McDonald’s nearby for this neighborhood. I haven’t had issues with my food or drive-thru, but my real concern is safety! People come up to your cars & tap your window while at the speaker to ask for money. At night they have music playing outside, I guess to deter the people away, but I feel like they should have security outside at least at night. Especially when the drive thru is having slow moments it just feels creepy being in that parking lot.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Quarter Pounder Hamburger, French Fries
Mya Spencer
Bad customer service manager doesn’t answer employees are rude
Jazaria Denee
One of the WORST McDonald’s in Houston ! Them women up there attitudes are snappy as ever, don’t greet people at the door and BARELY even when you in line waiting to be serviced, very rude and nasty when they are speaking and it’s honestly ridiculous everytime I come to this one, just because it’s in a bad neighborhood doesn’t mean the businesses have to be horrible ! need better customer service policies and routine for sure !
Atmosphere: 1
Food: 3
Service: 1
neil harris
Good Service
Atmosphere: 4
Food: 4
Service: 4
Ashley Taylor
This is the slowest location they have we have been in the drive through for 20 minutes now im not exaggerating.
Atmosphere: 1
Food: 2
Service: 1
Beau Johnson
No one at this McDonald's speaks English in the mornings
Maribel Morales
HORRIBLE! THE MANAGERS ARE TERRIBLE AS WELL! I made a mobile order after work tonight to feed my babies and still had to sit in line for 30 minutes and when I finally reached the window they gave me old food. when I told the guy he had an attitude and they were talking a lot of mess. then gave me OLDER fries, broken up and soggy. I took pictures and videos. they refused to make it fresh and lied to my face about making food again after taking the bag for literally a minute.
Cristobal RealMyRobloxiano
manager sucks adding unfair rules to the employees like taking their phones away and some employees are taking advantage of the younger ones and having them do all the work and its unfair and the manager does not care pls fire this manager it is not fair for the younger employees and pls remove this taking away phone policy because some of the employees have children and what happens if they call and its an emergancy bad service bad manager if I could give negative -10 stars I would get your act together
Atmosphere: 1
Food: 1
Service: 1
[RC]Rude1
Order through Uber eats and it is took over 1 hour 45 minutes for this store to make a bacon quarter ponder, 2 hot 'n' spicy and a big mac with fries and 2 large teas. If I was the store owner I would replace everyone in here. It shows lack of management and the employees job failure.no straws,no napkins, no ketchup for the very cold fries. Ice in the tea was gone. Sad they didn't even replace these items after taking this long.
Young lady at night use foul language at my wife then my kid was there .y'all take action or I will I already got her in a pic
leticia Martinez
Lady was really rude we didn't even place a order
kathy harris
The chicken was hard and revoked. Waiting time for app order was about 7 minutes and they had homeless people loitering outside.
Atmosphere: 1
Food: 2
Service: 1
Thomas Shukry Reyes III
So every weekend is an ordeal here being here 15 minutes in line n no help and Miguel decides to take a bathroom break are you serious ? There is 8 of us on line and lead manager ignores the line
Atmosphere: 1
Food: 5
Service: 1
E. Cook
My son did an online app order on 09/30/2025. When he went to retrieve it he was told they had no record of his order although he showed them an email receipt that it was order & purchase.
Instead of trying to locate the order or remake a new order he was told to leave . No apology nor reimbursement just leave. I know this can't be McDonalds policy & procedures. The people in this location need to be better trained on customer service. That is not how you treat a customer. I'm his mom & work for Internal Compliance. I will make sure that this problem want happen to anyone else.
McDonalds need to do better job about vetting potential employees. Please share with the stakeholders. I will also be contacting corporate about this matter. Also whomever is replying on behalf of McDonalds with this bogus link that you can't click on nor does this link exist tells me that they don't care about the complaints. This is their go to for complaints. I will be reporting the owner lack of response too.
Freshest food I tasted in a long time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mccafé Caramel Iced Coffee
This is the only McDonald’s nearby for this neighborhood. I haven’t had issues with my food or drive-thru, but my real concern is safety! People come up to your cars & tap your window while at the speaker to ask for money. At night they have music playing outside, I guess to deter the people away, but I feel like they should have security outside at least at night. Especially when the drive thru is having slow moments it just feels creepy being in that parking lot.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Quarter Pounder Hamburger, French Fries
Bad customer service manager doesn’t answer employees are rude
One of the WORST McDonald’s in Houston ! Them women up there attitudes are snappy as ever, don’t greet people at the door and BARELY even when you in line waiting to be serviced, very rude and nasty when they are speaking and it’s honestly ridiculous everytime I come to this one, just because it’s in a bad neighborhood doesn’t mean the businesses have to be horrible ! need better customer service policies and routine for sure !
Atmosphere: 1
Food: 3
Service: 1
Good Service
Atmosphere: 4
Food: 4
Service: 4
This is the slowest location they have we have been in the drive through for 20 minutes now im not exaggerating.
Atmosphere: 1
Food: 2
Service: 1
No one at this McDonald's speaks English in the mornings
HORRIBLE! THE MANAGERS ARE TERRIBLE AS WELL! I made a mobile order after work tonight to feed my babies and still had to sit in line for 30 minutes and when I finally reached the window they gave me old food. when I told the guy he had an attitude and they were talking a lot of mess. then gave me OLDER fries, broken up and soggy. I took pictures and videos. they refused to make it fresh and lied to my face about making food again after taking the bag for literally a minute.
manager sucks adding unfair rules to the employees like taking their phones away and some employees are taking advantage of the younger ones and having them do all the work and its unfair and the manager does not care pls fire this manager it is not fair for the younger employees and pls remove this taking away phone policy because some of the employees have children and what happens if they call and its an emergancy bad service bad manager if I could give negative -10 stars I would get your act together
Atmosphere: 1
Food: 1
Service: 1
Order through Uber eats and it is took over 1 hour 45 minutes for this store to make a bacon quarter ponder, 2 hot 'n' spicy and a big mac with fries and 2 large teas. If I was the store owner I would replace everyone in here. It shows lack of management and the employees job failure.no straws,no napkins, no ketchup for the very cold fries. Ice in the tea was gone. Sad they didn't even replace these items after taking this long.
Food: 1
Service: 1
Restaurantji Recommends
Young lady at night use foul language at my wife then my kid was there .y'all take action or I will I already got her in a pic
Lady was really rude we didn't even place a order
The chicken was hard and revoked. Waiting time for app order was about 7 minutes and they had homeless people loitering outside.
Atmosphere: 1
Food: 2
Service: 1
So every weekend is an ordeal here being here 15 minutes in line n no help and Miguel decides to take a bathroom break are you serious ? There is 8 of us on line and lead manager ignores the line
Atmosphere: 1
Food: 5
Service: 1
My son did an online app order on 09/30/2025. When he went to retrieve it he was told they had no record of his order although he showed them an email receipt that it was order & purchase.
Instead of trying to locate the order or remake a new order he was told to leave . No apology nor reimbursement just leave. I know this can't be McDonalds policy & procedures. The people in this location need to be better trained on customer service. That is not how you treat a customer. I'm his mom & work for Internal Compliance. I will make sure that this problem want happen to anyone else.
McDonalds need to do better job about vetting potential employees. Please share with the stakeholders. I will also be contacting corporate about this matter. Also whomever is replying on behalf of McDonalds with this bogus link that you can't click on nor does this link exist tells me that they don't care about the complaints. This is their go to for complaints. I will be reporting the owner lack of response too.
Atmosphere: 1
Food: 1
Service: 1
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