The young man who was working the drive-thru counter on January 8th at 6:15 needs to be fired. he acknowledged my code and then refused to interact with me at the window I saw him stare at me at list three times because of his incompetence it took over 15 minutes for me to leave that window and get my food
Service: 1
Candice Black
Terrible customer service. I simply asked for extra sauce and was immediately told “no, it’s extra”. I then said I didn’t mind paying for the sauce, and the manager still refused and said “no” because “it’s already on the sandwich.”
The tone was rude, dismissive, and completely unprofessional. There was no attempt to accommodate a paying customer or even explain the policy respectfully. At that point, the interaction ruined my experience so badly that I didn’t even want the food anymore.
Management seriously needs better listening skills and customer service training. I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Cynthia Winzer Franklin
My to go to place everyday for a large cup of coffee. They have it down packed and staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Derek Waters
Stopped by to grab something to eat and it was a event taking place on the inside. Forcing customers outside due to whatever christmas event was being held. It looked nice tho
Yoroshi
I went today to order because I heard the employees were “amazingly sweet”. I was starving and had other nearby options closer to me but I decided to drive 17 minutes just to check this place out. As soon as I got there, everything was nice but I forgot to ask for ketchup so when I asked another lady for ketchup in advance because I hadn’t gotten my order. The employee “ Sandra” told me to wait for it because she hadn’t given me my order in the most irritated voice. If you don’t like giving customer service then why work at a food place? Go back home instead, with such big eyes It scares people away. I see that’s the type of employees they like to keep. Horrible experience. Attitude just for ketchup. Suck it up.
Atmosphere: 1
Food: 1
Service: 1
Alex Wong
Good Christmas decorations and music 🎉🎉🎉
And they have Grinch meal!
Atmosphere: 5
Food: 4
Service: 5
Daniella Portillo
waited more than 15 mins for my order. Gave my frappe all melted and got our order wrong.
Food: 1
Service: 1
JaVon Simmons
The S post oak location is the most consistent Mc Donald's I've ever been to thus far. The customer service is always great and the food is consistent.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets, World Famous Fries
David Holt
I looked forward in having the bacon, egg, and cheese biscuit value meal for Veterans Day. Unfortunately, I was charged. That’s a shame.
1st. I did not appreciate them switching language from English to Spanish and being laughed at because I asked for more tartar sauce.
2nd. Why was this place so dirty? Every single table was dirty.
Obviously the manager has no control over the employees.
Atmosphere: 1
Food: 3
Service: 3
Heather Girling
One of the most efficient and actually fast McDonald's in our neighborhood. Great staff and consistent service.
Atmosphere: 5
Food: 5
Service: 5
Brenda Gonzalez
The location was clean and the customer service was great! Very friendly people work there
Brad Olivo
Why can’t someone that works here every day get an order right? Not just the employees the manager too. I ordered 3. 4 piece chicken strips. First, they tried to give me a three-piece chicken strip when I told them no that’s not right. It shows them my receipt. Then the manager comes about eight minutes later and tries to give me 3 3 piece chicken strip strips. I don’t get it. I understand the first time OK that’s ok. But I had to wait almost 10 minutes and then you bring it wrong again and I have to wait another 10 minutes. People just don’t care anymore
The young man who was working the drive-thru counter on January 8th at 6:15 needs to be fired. he acknowledged my code and then refused to interact with me at the window I saw him stare at me at list three times because of his incompetence it took over 15 minutes for me to leave that window and get my food
Service: 1
Terrible customer service. I simply asked for extra sauce and was immediately told “no, it’s extra”. I then said I didn’t mind paying for the sauce, and the manager still refused and said “no” because “it’s already on the sandwich.”
The tone was rude, dismissive, and completely unprofessional. There was no attempt to accommodate a paying customer or even explain the policy respectfully. At that point, the interaction ruined my experience so badly that I didn’t even want the food anymore.
Management seriously needs better listening skills and customer service training. I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
My to go to place everyday for a large cup of coffee. They have it down packed and staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Stopped by to grab something to eat and it was a event taking place on the inside. Forcing customers outside due to whatever christmas event was being held. It looked nice tho
I went today to order because I heard the employees were “amazingly sweet”. I was starving and had other nearby options closer to me but I decided to drive 17 minutes just to check this place out. As soon as I got there, everything was nice but I forgot to ask for ketchup so when I asked another lady for ketchup in advance because I hadn’t gotten my order. The employee “ Sandra” told me to wait for it because she hadn’t given me my order in the most irritated voice. If you don’t like giving customer service then why work at a food place? Go back home instead, with such big eyes It scares people away. I see that’s the type of employees they like to keep. Horrible experience. Attitude just for ketchup. Suck it up.
Atmosphere: 1
Food: 1
Service: 1
Good Christmas decorations and music 🎉🎉🎉
And they have Grinch meal!
Atmosphere: 5
Food: 4
Service: 5
waited more than 15 mins for my order. Gave my frappe all melted and got our order wrong.
Food: 1
Service: 1
The S post oak location is the most consistent Mc Donald's I've ever been to thus far. The customer service is always great and the food is consistent.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets, World Famous Fries
I looked forward in having the bacon, egg, and cheese biscuit value meal for Veterans Day. Unfortunately, I was charged. That’s a shame.
McGood
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Always a pleasure
Atmosphere: 5
Food: 5
Service: 3
1st. I did not appreciate them switching language from English to Spanish and being laughed at because I asked for more tartar sauce.
2nd. Why was this place so dirty? Every single table was dirty.
Obviously the manager has no control over the employees.
Atmosphere: 1
Food: 3
Service: 3
One of the most efficient and actually fast McDonald's in our neighborhood. Great staff and consistent service.
Atmosphere: 5
Food: 5
Service: 5
The location was clean and the customer service was great! Very friendly people work there
Why can’t someone that works here every day get an order right? Not just the employees the manager too. I ordered 3. 4 piece chicken strips. First, they tried to give me a three-piece chicken strip when I told them no that’s not right. It shows them my receipt. Then the manager comes about eight minutes later and tries to give me 3 3 piece chicken strip strips. I don’t get it. I understand the first time OK that’s ok. But I had to wait almost 10 minutes and then you bring it wrong again and I have to wait another 10 minutes. People just don’t care anymore
Atmosphere: 1
Food: 3
Service: 1
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