McDonald's

11311 Fondren Rd, Houston
(713) 723-9100

Recent Reviews

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MrGhost

It's McDonald's what else needs to said. Good good 24hrs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

JOSE LOPEZ

Today I had a sad experience with one cashier in this location, I try to bless 2 person with breakfast, I did it with one but this cashier devalue the bless that I did for some body in need asking me if I can bless her too but in devalue mode, that piss me off, the second person was one teenager, I respect seniors but I don't understand how this kind of seniors are bad with others and how this company keep this kind of people on front like cashier, that's why they have 3.5 Star, I don't recommend you guys this location special if you want to bless others and have a great breakfast experience.

Service: 1

Audre Harris

The attitude was horrible in dine in then I had some long hair in my cheeseburger

Atmosphere: 1

Food: 2

Service: 1

Pollie Pop (Southside Pollie)

It's cool, had to get some ice cream and fries

Atmosphere: 4

Food: 3

Service: 4

Demetrios Hilton

Nothing too special to write home about with this location. You'll find they often open late and close early. Service is subpar and the employees often have an attitude or short attention span. Not terrible but not good. Food is ok though they often focus on the drive thru and ignore lobby patrons. Highly inconsistent depending on who's on the shift and who you are as a customer. I've watched other customers get fantastic service while I don't.

Atmosphere: 3

Food: 3

Service: 1

Cordell Shackelford

I tried ordering off the dollar menu. There was something wrong with the buns on the burgers. They smelled and tasted sour. McDonald's has givin up on customer service so of course things moved slowly.

You go here when you're hungry and on a budget. Not when you're looking for genuinely good food. But at the same time food is not as cheap as it used to be. I'd say unless you're in a bind and can't go anywhere else, go somewhere else. Mcdonald's is not as cheap as you remember and other fast food places aren't as expensive as you think. Go somewhere else for better service and better quality food.

Atmosphere: 3

Food: 2

Service: 3

Maurisha smith

I don’t know if it’s the new employees or what but they are rude and throw people change back with an attitude and get mad cause they forgot something in the bag and charging 25 cents for a sauce.

Service: 1

Tiffany Ruiz

They never pay attention to the orders. There’s always something missing even if the order is small

Hachi Roku

sad ice cream

Atmosphere: 2

Food: 2

Service: 4

codie corado

fast and convenient

Atmosphere: 5

Food: 5

Service: 5

Cece Clark

Food is fresh and hot , and this is surprising for a McDonald’s every order I then had has been fresh!

Food: 4

revcedmay

Very under staffed and place dirty...... Poor public relation skills also 24 drive thru at least 2 nites out of the week they are closed..... Long lines in drive thru and all I wanted and two customers behind me wanted was a cup of coffee ☕...... This is very sad. We keep stoppi g because it's the neighborhood McDonald's but I'm not coming back again.... Too many bad experiences and no seems to care..... Obviously you aren't reading your reviews....
Also dine in suppose to bring to table they put dine out and no bring to table.....

Atmosphere: 1

Food: 3

Service: 1

Yasmin Sanchez

I ordered 3 big Mac’s and she only put order for 2

Service: 1

Roy Robinson

GREAT EXPERIENCE

Atmosphere: 5

Food: 5

Service: 5

Hugo Reyes

I asked for it to be brought to the table, I waited half an hour and they never brought it to me and then I went to ask about my food and they told me that they had it and I had to eat cold food

Atmosphere: 1

Food: 3

Service: 1

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