Managers are extremely rude. Refused their names. They messed up my order and tried to blame it on Uber eats. The manager told me she handed my driver 5 bags. I received 5 bags but half my order was still missing. For an order over $148 to be missing half of the order and blaming Uber eats is very unprofessional. The manager kept getting louder than me, cut me off, laughed when I said I was missing half of my order. Called me a lair when she said she would replace the whole order then refused once I got there. She rolled her eyes at me, snatched my bag of food once I called her out on another mess up. She got mad at me cause I didn’t want the free sprite. I wanted what I ordered sorry not free handouts from yalls mess up. Employees cooking food constantly peeping at me and rolling their eyes as I was waiting for the managers name and corporate number. They refused names and numbers. Under yalls policies they can not denied their names. Manager hung up on me twice while trying to contact them about my missing food. Totally unprofessional all around yall need to replace the WHOLE STAFF.
Atmosphere: 1
Food: 1
Service: 1
Upper Diagram
Needs whole new staff
Atmosphere: 1
Food: 1
Service: 1
Greggory Lee
I asked for a cup of water instead of a drink for my meal
They proceeded to charge me for two separate drinks, disassembled my meal and charged me almost an extra dollar which you refused to fix or compensate for. Just don't come here.
Atmosphere: 2
Food: 3
Service: 1
aisha alanis
I want to start off by saying that this location doesn’t even deserve one star rating. They always give The wrong order they always have an attitude at the window to receive food !! i ordered a Four piece chicken nugget meal mfs gave me 2 !! If yall don’t like yalls job then look for a new one !!!
Terrible customer service 😑 It was very unpleasant, finding a hair inside my sadwinch, it was tangled in the chicken, apart from that, the employees were overly rude, bitter, terrible customer service, the waiting time was too long, it took half an hour to arrive They gave me my order, a disgusting hair in my sadwinch, it's something very disgusting! They should be more careful, the potatoes were very cold and the chickens were all black, because the oil was dirty! I do not recommend visiting this place, the employees are very rude, and the managers are worse 😑disappointing
Quan Vu
I had food poisoning from this location and had to go to the ER
Tanessa Luckett
So the workers thought it would be funny to play with my child food by giving me two top breads that looked beat up all just because they got my order wrong the first time this location is a mess also I was patiently waiting for 1 double cheeseburger with extra pickles they had me waiting 20 min very sad
Atmosphere: 1
Food: 1
Service: 1
Arleth Mascorro
I receive the wrong order on my curbside pick up and when I call the store this lady who doesn’t speak English answers the phone and pretends to not hear me. I waited for 30 min more aside from the one waiting to get the order and called about 15 times and no answer. Extremely bad customer service and attention.
Shelby Mariee
Food was cold when delivered to our table(kids were playing on the playground). They didn't bring the drinks or cups to us. I had to wait 15 plus minutes at the counter. Pretty much yelling to the back to have someone come to the front. There was a line out the door of angry customers that weren't being helped. The drink station was dirty and super wet. There was an unattended mop next to the drink station(violation). Hopefully they get it together the only reason it was worth staying was because the playground was clean.
Managers are extremely rude. Refused their names. They messed up my order and tried to blame it on Uber eats. The manager told me she handed my driver 5 bags. I received 5 bags but half my order was still missing. For an order over $148 to be missing half of the order and blaming Uber eats is very unprofessional. The manager kept getting louder than me, cut me off, laughed when I said I was missing half of my order. Called me a lair when she said she would replace the whole order then refused once I got there. She rolled her eyes at me, snatched my bag of food once I called her out on another mess up. She got mad at me cause I didn’t want the free sprite. I wanted what I ordered sorry not free handouts from yalls mess up. Employees cooking food constantly peeping at me and rolling their eyes as I was waiting for the managers name and corporate number. They refused names and numbers. Under yalls policies they can not denied their names. Manager hung up on me twice while trying to contact them about my missing food. Totally unprofessional all around yall need to replace the WHOLE STAFF.
Atmosphere: 1
Food: 1
Service: 1
Needs whole new staff
Atmosphere: 1
Food: 1
Service: 1
I asked for a cup of water instead of a drink for my meal
They proceeded to charge me for two separate drinks, disassembled my meal and charged me almost an extra dollar which you refused to fix or compensate for. Just don't come here.
Atmosphere: 2
Food: 3
Service: 1
I want to start off by saying that this location doesn’t even deserve one star rating. They always give The wrong order they always have an attitude at the window to receive food !! i ordered a Four piece chicken nugget meal mfs gave me 2 !! If yall don’t like yalls job then look for a new one !!!
Drive thru guy is a real....peekerwood
Atmosphere: 3
Food: 3
Service: 1
Just slow as can be...,
Delicious potatoes
Atmosphere: 5
Food: 5
Service: 5
Fast service and actually friendly! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Great service.
They were very polite and my food came out quick
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Fries, Burger
Restaurantji Recommends
Terrible customer service 😑 It was very unpleasant, finding a hair inside my sadwinch, it was tangled in the chicken, apart from that, the employees were overly rude, bitter, terrible customer service, the waiting time was too long, it took half an hour to arrive They gave me my order, a disgusting hair in my sadwinch, it's something very disgusting! They should be more careful, the potatoes were very cold and the chickens were all black, because the oil was dirty! I do not recommend visiting this place, the employees are very rude, and the managers are worse 😑disappointing
I had food poisoning from this location and had to go to the ER
So the workers thought it would be funny to play with my child food by giving me two top breads that looked beat up all just because they got my order wrong the first time this location is a mess also I was patiently waiting for 1 double cheeseburger with extra pickles they had me waiting 20 min very sad
Atmosphere: 1
Food: 1
Service: 1
I receive the wrong order on my curbside pick up and when I call the store this lady who doesn’t speak English answers the phone and pretends to not hear me. I waited for 30 min more aside from the one waiting to get the order and called about 15 times and no answer. Extremely bad customer service and attention.
Food was cold when delivered to our table(kids were playing on the playground). They didn't bring the drinks or cups to us. I had to wait 15 plus minutes at the counter. Pretty much yelling to the back to have someone come to the front. There was a line out the door of angry customers that weren't being helped. The drink station was dirty and super wet. There was an unattended mop next to the drink station(violation). Hopefully they get it together the only reason it was worth staying was because the playground was clean.
Atmosphere: 3
Food: 3
Service: 1
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