McDonald's
10777 Beechnut St, Houston
(281) 498-5011
Recent Reviews
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This location does not help customers in the order that they arrive. I ordered in the mobile app for curbside and waited over 10 minutes in my spot. About 8 people who arrived behind me in the drive-thru and were helped before me. This is probably a corporate issue of the drive-thru being the only metric they care about. They were also clearly short-staffed! Do better, McDonald's!
Worst customer experience ever. Don't come to this place. First time here, and I regret so badly that I even lost my appetite. The rudeness of everyone . Please, get people who appreciate clients. I am not coming back, hiishhhhh.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Sandwich, French Fries, Big Mac
One of the worst McDonald's ever! Used to be nice but has gone down severely.
Atmosphere: 1
Food: 1
Service: 1
The workers on today's shift were rude and told us that they were closed, then we saw that they were working on the cars, very bad service.
Atmosphere: 1
Service: 1
Slowest McDonald’s ever !!!
Atmosphere: 1
Service: 1
The worst Macdonald in Houston in terms of friendliness and customer service, a repetitive case due to the disciplinary inaction of the store managers towards their employees and I continue to attend because I live in the area more than for the taste of the palate, it is pure necessity
Atmosphere: 1
Food: 5
Service: 1
Very nice
Atmosphere: 5
Food: 5
Service: 5
I bought a happy meal. And the toy was not there. Come back. And I asked them for the toy. And they told lies that he was. And I hadn't asked for sauce. Pure lies dismantled and lying people
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service, I can’t find word to express my disappointment. Rude and unprofessional staff working at midnight hours 😤😤😤
Atmosphere: 1
Food: 1
Service: 1
I took them 35 minutes to provide 6 piece chicken nuggets and a sweet tea through drive through. I was on the clock from my job and wasted my entire lunch waiting
Restaurantji Recommends
Excellent, I left my bag with medications and they kept it for me
Thank you very much, excellent, very kind employees.
Atmosphere: 5
Food: 5
Service: 5
I ordered my food to eat inside and they gave it to me to take away.
really bad custumer service from two young ladies the one on check out and the one on second window (drive thru) they didnt take my dad order just because he didnt know how so i ordered his food thru the app and supposely the food was ready in five minutes and they made him wait 1 hour for his food , to end up saying that they never received the order and when they said that he needed to speak to the manager the food was right there and they just made him wait on purpose , really bad experience , i hate people like that
Atmosphere: 1
Service: 1
Didn't order French fries but they gave them to Me surprise. Pleasent suprise.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Fries, Big Mac
They doing the collector meal for the breakfast and they wouldn’t give me the cup that they not doing breakfast Why promote it on their drive thru display
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Mcmuffin Sausage Biscuit
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