Great clean location. Employees have great attitudes! Fries are always hot!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Quarter Pounder Hamburger
ThirstyElixir 3
Very good, excellent service, I really recommend it
Atmosphere: 5
Food: 5
Service: 5
Majid M.G.
Disappointing curbside experience. I waited 15 minutes just to pick up two frappes, which felt unnecessarily long. To make matters worse, the employee who brought my order wasn’t wearing gloves, which raises serious hygiene concerns. Very disappointing.
😡😡
Coco Latoi
Did a mobile order online waited in line for over five minutes just to be told when I got to the second window that they didn’t have spicy nuggets. I asked if they could cancel my order or I will have to cancel my Mobile order. They informed me they do not deal with mobile orders in canceling. Called store to get corporate number and was repeatedly told it’s on the window when I informed her that I could not drive back around because I had left the restaurant I was placed on hold for over five minutes again. My question UNanswered. I hung up called back multiple times still no answer. This location is very unprofessional and I still will contact Corporate on my own once I find the number .
Just Saying
I recently stopped by, placed my take out order at the front counter although it took a while for an employee to come from behind the new wall, terrible idea. The girl who finally assisted me placed her uncovered, dirty hands in the ice cooler while serving two cold coffees that require ice, I mentioned the infraction to the supervisor since the manager was busy, well lo and behold another employee walks up to the ice cooler and proceeds to place his dirty uncovered hand inside, I was standing near the front part of the pickup counter In plain view of the supervisor who quickly tells the guy employee to use the scoop when retrieving ice, but that’s to late. I wonder how many other employees place their bare hands inside the ice cooler. At this point the ice cooler should have been completely emptied, cleaned and disinfected before continuing to use again, that plus a quick huddle with the employees explaining proper use.
Update to initial review: this location seems to want to only do drive through business. Don’t come here if you are expecting friendly service, they recently remodeled but didn’t add any additional stalls in the bathroom although the large hallway to the bathroom is beautiful, lol. They added an additional order lane out back, so you can expect to pay at first window, pull up to second window and you’re told to park while waiting on someone to bring your items to you. Pack your patience y’all, they lack a sense of urgency and constantly mix up the orders, it’s best you inspect your bag of food before you drive off. Last thing, I absolutely hate cold French fries, I make it a point to order fries with no salt so they have to fry up fresh ones, then I ask for a salt packet. The owner should really consider rethinking the new setup, it ain’t working well and this location is busy, it’s the workers who aren’t up to standards, they seem lacking in training.
Review Update: I took the time to offer my experience on their website including my contact information. I was pleased that a manager reached out to me via phone call, she asked about my experience, apologized more than once and ensured me that she would be addressing issues with the team. In all fairness to this fast paced restaurant, I wanted to take the time to update. I’m hopeful things will improve.
Recommended dishes: Dr Pepper, Sausage Mcmuffin with Egg, Filet-O-Fish, Sausage Biscuit
eric b
Drive through is like ice melting, very slow.
Michael Avila
One of the worst experiences I've had at this one and I've had a few of bad ones. Order through the app pulled up at curbside put my number then waited about 10 minutes checked the app since the food has not been delivered so I waited another 5 minutes. When I checked the app again it stated the food was delivered enjoy your food. Went inside manager told me it was delivered at a certain time and I told him I never got it and then it appears out of nowhere on the counter. Even had an issue receiving my refund. In all the whole ordeal took almost 30 minutes.
Service: 1
Stephen Ozan
Always ready what I need them!
Atmosphere: 5
Food: 5
Service: 5
Travis M (Smurfd)
Worst service I've ever experienced in my life rude rude rude. Latina manager whom is super happy to have been working at McDonald's for 20 years still can't get orders right. I'm starving and order my food. I cant decide what I want. Order a mcgriddle. I wait for close to 10 mins. Get food and start eating. Then look at mcgriddle that is about halfway eaten i realize i dont have a drink. When I go to the app I realize I ordered southern chicken mcgriddle not whatever i have. I am sad now cause I want to eat. So I'm waiting for my drink to tell them this is the wrong order. The food deliver guy got mad saying "why you no tell me before." I said I didn't realize but when I did I stopped eating even though I'm hungry. He snatched the receipt from my hand and stormed off.
Now the manager lady comes out. Whom barely. I mean barely speaks proper English. Making a claim that I'm trying to get free food. I said no I'm actually just wanting what I freaking ordered. I only ate the rest of the wrong food when your employee so rudely snatched my receipt and walked off. Reality is you are just going throw it away.
I am pretty heated now. When she does bring me my food I tell her I really wish you all could just get it right the first time and be polite about it. As I threw the food in the trash and laughed about her job being overtaken by robots in the near future.
I've literally been going to this McDonald's since 1993...lol. This lady should be fired or a minimum demoted to line cook. No need to talk to customers. She has no customer service ethics.
Atmosphere: 1
Food: 1
Service: 1
Axel Guerra
I asked for a chiken spice without cucumbers and they gave it to me with cucumbers
Great clean location. Employees have great attitudes! Fries are always hot!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Quarter Pounder Hamburger
Very good, excellent service, I really recommend it
Atmosphere: 5
Food: 5
Service: 5
Disappointing curbside experience. I waited 15 minutes just to pick up two frappes, which felt unnecessarily long. To make matters worse, the employee who brought my order wasn’t wearing gloves, which raises serious hygiene concerns. Very disappointing.
😡😡
Did a mobile order online waited in line for over five minutes just to be told when I got to the second window that they didn’t have spicy nuggets. I asked if they could cancel my order or I will have to cancel my Mobile order. They informed me they do not deal with mobile orders in canceling. Called store to get corporate number and was repeatedly told it’s on the window when I informed her that I could not drive back around because I had left the restaurant I was placed on hold for over five minutes again. My question UNanswered. I hung up called back multiple times still no answer. This location is very unprofessional and I still will contact Corporate on my own once I find the number .
I recently stopped by, placed my take out order at the front counter although it took a while for an employee to come from behind the new wall, terrible idea. The girl who finally assisted me placed her uncovered, dirty hands in the ice cooler while serving two cold coffees that require ice, I mentioned the infraction to the supervisor since the manager was busy, well lo and behold another employee walks up to the ice cooler and proceeds to place his dirty uncovered hand inside, I was standing near the front part of the pickup counter In plain view of the supervisor who quickly tells the guy employee to use the scoop when retrieving ice, but that’s to late. I wonder how many other employees place their bare hands inside the ice cooler. At this point the ice cooler should have been completely emptied, cleaned and disinfected before continuing to use again, that plus a quick huddle with the employees explaining proper use.
Update to initial review: this location seems to want to only do drive through business. Don’t come here if you are expecting friendly service, they recently remodeled but didn’t add any additional stalls in the bathroom although the large hallway to the bathroom is beautiful, lol. They added an additional order lane out back, so you can expect to pay at first window, pull up to second window and you’re told to park while waiting on someone to bring your items to you. Pack your patience y’all, they lack a sense of urgency and constantly mix up the orders, it’s best you inspect your bag of food before you drive off. Last thing, I absolutely hate cold French fries, I make it a point to order fries with no salt so they have to fry up fresh ones, then I ask for a salt packet. The owner should really consider rethinking the new setup, it ain’t working well and this location is busy, it’s the workers who aren’t up to standards, they seem lacking in training.
Review Update: I took the time to offer my experience on their website including my contact information. I was pleased that a manager reached out to me via phone call, she asked about my experience, apologized more than once and ensured me that she would be addressing issues with the team. In all fairness to this fast paced restaurant, I wanted to take the time to update. I’m hopeful things will improve.
Recommended dishes: Dr Pepper, Sausage Mcmuffin with Egg, Filet-O-Fish, Sausage Biscuit
Drive through is like ice melting, very slow.
One of the worst experiences I've had at this one and I've had a few of bad ones. Order through the app pulled up at curbside put my number then waited about 10 minutes checked the app since the food has not been delivered so I waited another 5 minutes. When I checked the app again it stated the food was delivered enjoy your food. Went inside manager told me it was delivered at a certain time and I told him I never got it and then it appears out of nowhere on the counter. Even had an issue receiving my refund. In all the whole ordeal took almost 30 minutes.
Service: 1
Always ready what I need them!
Atmosphere: 5
Food: 5
Service: 5
Worst service I've ever experienced in my life rude rude rude. Latina manager whom is super happy to have been working at McDonald's for 20 years still can't get orders right. I'm starving and order my food. I cant decide what I want. Order a mcgriddle. I wait for close to 10 mins. Get food and start eating. Then look at mcgriddle that is about halfway eaten i realize i dont have a drink. When I go to the app I realize I ordered southern chicken mcgriddle not whatever i have. I am sad now cause I want to eat. So I'm waiting for my drink to tell them this is the wrong order. The food deliver guy got mad saying "why you no tell me before." I said I didn't realize but when I did I stopped eating even though I'm hungry. He snatched the receipt from my hand and stormed off.
Now the manager lady comes out. Whom barely. I mean barely speaks proper English. Making a claim that I'm trying to get free food. I said no I'm actually just wanting what I freaking ordered. I only ate the rest of the wrong food when your employee so rudely snatched my receipt and walked off. Reality is you are just going throw it away.
I am pretty heated now. When she does bring me my food I tell her I really wish you all could just get it right the first time and be polite about it. As I threw the food in the trash and laughed about her job being overtaken by robots in the near future.
I've literally been going to this McDonald's since 1993...lol. This lady should be fired or a minimum demoted to line cook. No need to talk to customers. She has no customer service ethics.
Atmosphere: 1
Food: 1
Service: 1
I asked for a chiken spice without cucumbers and they gave it to me with cucumbers
Restaurantji Recommends
This location always has my ice cream sundae!!!
Atmosphere: 5
Food: 5
Service: 5
No issues during this visit.
Atmosphere: 5
Food: 5
Service: 5
They should have more employees in the morning shift to help aid the morning rush.
Service: 5
Seems like they are always having some issue with orders. Either they didn't get the order, or they don't know what they are doing.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Big Mac, French Fries, Chicken Mcnuggets
Person in the drive thru dropped my money on the ground and I then couldn't locate it. Very rude. 9/21 @ 7:21am.
Loading...