The staff were very friendly,courtesy and professional.
Atmosphere: 5
Food: 5
Service: 5
Maria Andazola
So the manager can refund a fee for a candle I have to pay $10 fee? Not coming back to this location on top of everything she had the worse actitud
Ana Carrillo
Place a custom order birthday cake in person. The service was nice and staff as well. Walked me through my options, answered my questions very knowledgeably, and confirmed my order before heading out. They also had various products from colored flamed candles, mugs, and cake/pie servers.
I will do a follow-up after I pick up my cake and review it.
02/05. The cake itself was amazing! Everyone loved it! White chocolate raspberry is the flavor of the cake I ordered and was to everyone's liking. The cake was very moist, not too sweet, Personally, the icing was too sweet, but if that's what you like, you'll love the icing. They do have options for the icing: none at all, little icing, regular, or extra icing. I am happy with my purchase and the experience it gave us! š
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: White Chocolate Raspberry
Jamira Brown
I stopped by for the flash BOGO bundlets from my email. The server, Nicole G., was very sweet. She welcomed me in as soon as I entered the shop even though she was tending to another customer. She was informative on the smallest details, like the carrot cake bundlet having little pineapples in it. I'm very happy with my experience today! Keep being amazing, Nicole G!
Atmosphere: 5
Food: 5
Service: 5
jamila collins
Always pleasant employees. They help you pick out decorations and NEVER make you feel like you're taking too long or that you should do it online like a lot of companies. AND the cake is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate Raspberry, Lemon Raspberry
jeffrey castro
Cecilia took my order and recommended Strawberries & Cream and I really liked it. She is the best. Thank you for the good service.
Ana Rodriguez
I really enjoyed the pumpkin spice cake! It was delicious and very fresh. Thank you for giving me such a wonderful free treat!!!! My kids loved it as well.
Atmosphere: 5
Food: 5
Service: 5
qiufeng hao
Today, I ordered an 8-inch cake from the website. I chose the 8-inch size because my family usually orders 8-inch cakes, and I know how big they are from past orders. When my husband picked it up (he didnāt know what size I ordered), I immediately noticed that the cake was clearly a 6-inch one. I even measured it, and it was indeed 6 inches.
I called the store and asked why I received a 6-inch cake when I specifically ordered an 8-inch one. The manager told me that this is just how they label their cakesāwhat they call ā8 inchesā is actually 6 inches. I was confused and said, āIf itās 6 inches, why donāt you just call it 6 inches?ā My concern wasnāt about the price but about the misleading description. The manager said I was the first customer to ever complain about this, which I found very surprising.
Itās a simple, straightforward issue: 8 inches means 8 inches, and 6 inches means 6 inches. Thereās no ambiguity. The cake cost $45 after tax, which I feel is overpriced for such a small size. I donāt think Iāll ever order from this store again. Years ago, I ordered an 8-inch cake from them, and it was indeed 8 inches.
Am I wrong to expect a product to match its description? The manager even told me that if I wanted to know what I was ordering, I should come to their store to see the display cakes. This confused me even more. Isnāt the whole point of having size labels so that customers donāt need to go in person to see? The size should be exactly what it says, right?
Shay Shay
What happened to my husband here would have never happened at the Humble location.
I ordered a gluten free lemon raspberry cake. So disappointed in lack of lemon flavor and it just had a smear of raspberry on the bottom of cake. Won't order again
Atmosphere: 4
Food: 1
Service: 4
Jessica Vianey Trujillo
Michelle was so sweet and kind. I really enjoyed the service that was given to me and felt welcomed walking in!
Atmosphere: 5
Food: 5
Service: 5
Kount Williams
This house of goodness simply is amazing. Love the staff and great energy. Kudos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate Raspberry, Bundtlets
rachel paterson
Very good gluten free cake. But only comes in chocolate chip and lemon .
I just tried the new apple cider flavor . The cake its self was great they do have extra caramel in the middle and on top which actually makes it too sweet. They also charge $1 more for it. $6.50
Atmosphere: 4
Food: 4
Service: 4
Chad Sanderson
Went for my birthday to get some Bundt cakes using my buy 3 get 1 free promo bag that is promoted all over Nothing Bundt cakes social media platforms. Was rudely told they donāt participate in that . Rude and no promotion so we left. Good luck!
The staff were very friendly,courtesy and professional.
Atmosphere: 5
Food: 5
Service: 5
So the manager can refund a fee for a candle I have to pay $10 fee? Not coming back to this location on top of everything she had the worse actitud
Place a custom order birthday cake in person. The service was nice and staff as well. Walked me through my options, answered my questions very knowledgeably, and confirmed my order before heading out. They also had various products from colored flamed candles, mugs, and cake/pie servers.
I will do a follow-up after I pick up my cake and review it.
02/05. The cake itself was amazing! Everyone loved it! White chocolate raspberry is the flavor of the cake I ordered and was to everyone's liking. The cake was very moist, not too sweet, Personally, the icing was too sweet, but if that's what you like, you'll love the icing. They do have options for the icing: none at all, little icing, regular, or extra icing. I am happy with my purchase and the experience it gave us! š
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: White Chocolate Raspberry
I stopped by for the flash BOGO bundlets from my email. The server, Nicole G., was very sweet. She welcomed me in as soon as I entered the shop even though she was tending to another customer. She was informative on the smallest details, like the carrot cake bundlet having little pineapples in it. I'm very happy with my experience today! Keep being amazing, Nicole G!
Atmosphere: 5
Food: 5
Service: 5
Always pleasant employees. They help you pick out decorations and NEVER make you feel like you're taking too long or that you should do it online like a lot of companies. AND the cake is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate Raspberry, Lemon Raspberry
Cecilia took my order and recommended Strawberries & Cream and I really liked it. She is the best. Thank you for the good service.
I really enjoyed the pumpkin spice cake! It was delicious and very fresh. Thank you for giving me such a wonderful free treat!!!! My kids loved it as well.
Atmosphere: 5
Food: 5
Service: 5
Today, I ordered an 8-inch cake from the website. I chose the 8-inch size because my family usually orders 8-inch cakes, and I know how big they are from past orders. When my husband picked it up (he didnāt know what size I ordered), I immediately noticed that the cake was clearly a 6-inch one. I even measured it, and it was indeed 6 inches.
I called the store and asked why I received a 6-inch cake when I specifically ordered an 8-inch one. The manager told me that this is just how they label their cakesāwhat they call ā8 inchesā is actually 6 inches. I was confused and said, āIf itās 6 inches, why donāt you just call it 6 inches?ā My concern wasnāt about the price but about the misleading description. The manager said I was the first customer to ever complain about this, which I found very surprising.
Itās a simple, straightforward issue: 8 inches means 8 inches, and 6 inches means 6 inches. Thereās no ambiguity. The cake cost $45 after tax, which I feel is overpriced for such a small size. I donāt think Iāll ever order from this store again. Years ago, I ordered an 8-inch cake from them, and it was indeed 8 inches.
Am I wrong to expect a product to match its description? The manager even told me that if I wanted to know what I was ordering, I should come to their store to see the display cakes. This confused me even more. Isnāt the whole point of having size labels so that customers donāt need to go in person to see? The size should be exactly what it says, right?
What happened to my husband here would have never happened at the Humble location.
Atmosphere: 1
Food: 1
Service: 1
Love the variety pack for birthdays!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered a gluten free lemon raspberry cake. So disappointed in lack of lemon flavor and it just had a smear of raspberry on the bottom of cake. Won't order again
Atmosphere: 4
Food: 1
Service: 4
Michelle was so sweet and kind. I really enjoyed the service that was given to me and felt welcomed walking in!
Atmosphere: 5
Food: 5
Service: 5
This house of goodness simply is amazing. Love the staff and great energy. Kudos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate Raspberry, Bundtlets
Very good gluten free cake. But only comes in chocolate chip and lemon .
I just tried the new apple cider flavor . The cake its self was great they do have extra caramel in the middle and on top which actually makes it too sweet. They also charge $1 more for it. $6.50
Atmosphere: 4
Food: 4
Service: 4
Went for my birthday to get some Bundt cakes using my buy 3 get 1 free promo bag that is promoted all over Nothing Bundt cakes social media platforms. Was rudely told they donāt participate in that . Rude and no promotion so we left. Good luck!
Atmosphere: 1
Food: 1
Service: 1
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