Long wait even after ordering ahead. Food not prepared correctly.
Atmosphere: 3
Food: 2
Service: 1
Kaela Timeraj
They use mayo in my sandwiches today… not [Garlic aioli] Caprese was made wrong, very disappointed because I hold off on going to Panera because of prices and bad service. Now I see it’s still the same. Please stop profiling people.
Atmosphere: 1
Food: 1
Service: 1
John Boriack
Good quality food, no issues, delicious, they even have calories on the menu. Weirdly, they don't have any lemon for iced tea.
Atmosphere: 4
Food: 4
Service: 4
Darla Willis
Don’t order online here they will lose your order and you will be hungry
Jessica Walker
This was a great experience. I love the self serve kiosks for ordering..All of our food was fresh, made to order and delicious. The team at this particular location are very friendly and provide an exceptional experience.
Atmosphere: 5
Food: 5
Service: 5
Sneha
I am writing to share feedback about my recent experience. I ordered a sandwich, and unfortunately, the bread was not fresh and the sandwich lacked salad and taste — it felt like eating just dry bread. When I brought this to the manager’s attention, her response was simply “OK,” with no apology or effort to address the issue.
I expected better product quality and customer service. I hope you will look into improving both the food standards and the way customer concerns are handled. Thank you.
Atmosphere: 3
Food: 1
Service: 1
Asia Spina
My friend and I ordered soup and sandwiches. The person taking care of our order seemed to not believe that we didn't want our sandwiches toasted and we had to discuss it with them at length. The soup was room temperature when it came out. It came with the worst soup spoon. The spoon was just a really shallow circle. Everything else was pretty standard.
Atmosphere: 3
Food: 3
Service: 3
Camille Williams
This 5 STAR REVIEW Goes To STEVE, Hands Down!! Major Shoutout for Customer Satisfaction, Service and Experience . From Start To Finish You Exceeded All My Expectations . Especially With Me Being A Native To SAINT LOUIS BREAD CO. And former employee!! This is what Bread Company is about !! Thank you for reminding me of a piece of Home !! it was a pleasure and keep up the GREAT WORK STEVE !!
Atmosphere: 5
Food: 5
Service: 5
Kanoe Sakamoto
Darron, the manager at this location’s customer service was excellent. Thank you for working with us!
Service: 5
Carletta Palmer
I utilized drive-thru and the young lady was so nice and personable. My food was made to order hot and fresh!
Great experience today here at Panera Bread. Thankful this location is so well ran and the quality of the food is was A1. Shout out for Steve and Sebastian for being attentive, kind, and ready to help with any needs during our lunch. Overall a clean location with great portions, service, and vibe. 10/10
Atmosphere: 5
Food: 5
Service: 5
DJ Mew
Absolutely great people and good food, thank you all.
Atmosphere: 5
Food: 5
Service: 4
Jorgies Channel
Only drive thru car and still got my order wrong unbelievable
Atmosphere: 1
Food: 1
Service: 1
Kiara Rivera
Steve went above and beyond to make sure my experience was great
Long wait even after ordering ahead. Food not prepared correctly.
Atmosphere: 3
Food: 2
Service: 1
They use mayo in my sandwiches today… not [Garlic aioli] Caprese was made wrong, very disappointed because I hold off on going to Panera because of prices and bad service. Now I see it’s still the same. Please stop profiling people.
Atmosphere: 1
Food: 1
Service: 1
Good quality food, no issues, delicious, they even have calories on the menu. Weirdly, they don't have any lemon for iced tea.
Atmosphere: 4
Food: 4
Service: 4
Don’t order online here they will lose your order and you will be hungry
This was a great experience. I love the self serve kiosks for ordering..All of our food was fresh, made to order and delicious. The team at this particular location are very friendly and provide an exceptional experience.
Atmosphere: 5
Food: 5
Service: 5
I am writing to share feedback about my recent experience. I ordered a sandwich, and unfortunately, the bread was not fresh and the sandwich lacked salad and taste — it felt like eating just dry bread. When I brought this to the manager’s attention, her response was simply “OK,” with no apology or effort to address the issue.
I expected better product quality and customer service. I hope you will look into improving both the food standards and the way customer concerns are handled. Thank you.
Atmosphere: 3
Food: 1
Service: 1
My friend and I ordered soup and sandwiches. The person taking care of our order seemed to not believe that we didn't want our sandwiches toasted and we had to discuss it with them at length. The soup was room temperature when it came out. It came with the worst soup spoon. The spoon was just a really shallow circle. Everything else was pretty standard.
Atmosphere: 3
Food: 3
Service: 3
This 5 STAR REVIEW Goes To STEVE, Hands Down!! Major Shoutout for Customer Satisfaction, Service and Experience . From Start To Finish You Exceeded All My Expectations . Especially With Me Being A Native To SAINT LOUIS BREAD CO. And former employee!! This is what Bread Company is about !! Thank you for reminding me of a piece of Home !! it was a pleasure and keep up the GREAT WORK STEVE !!
Atmosphere: 5
Food: 5
Service: 5
Darron, the manager at this location’s customer service was excellent. Thank you for working with us!
Service: 5
I utilized drive-thru and the young lady was so nice and personable. My food was made to order hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great experience today here at Panera Bread. Thankful this location is so well ran and the quality of the food is was A1. Shout out for Steve and Sebastian for being attentive, kind, and ready to help with any needs during our lunch. Overall a clean location with great portions, service, and vibe. 10/10
Atmosphere: 5
Food: 5
Service: 5
Absolutely great people and good food, thank you all.
Atmosphere: 5
Food: 5
Service: 4
Only drive thru car and still got my order wrong unbelievable
Atmosphere: 1
Food: 1
Service: 1
Steve went above and beyond to make sure my experience was great
Atmosphere: 5
Food: 5
Service: 5
Loved my Croissant
Atmosphere: 5
Food: 5
Service: 5
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