Panera Bread

13704 Northwest Fwy, Houston
(713) 934-9201

Recent Reviews

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Juan Leal

Disgusting restaurant & food poisoning 5/17/25. I should have known I was going to get sick by eating here. Needs a lot of deep cleaning & sanitation. Unacceptable & dirty on a slow Monday & restaurant just opened.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Broccoli Cheddar Soup, Grilled Cheese

Maribel Quintero

Bad service, I make the purchase and then they tell me that they don't have what I want and that they can't refund me the full amount. Very bad service from the girl who attended me.

Atmosphere: 1

Service: 1

Recommended dishes: Broccoli Cheddar Soup

Baleria Juarez

Please stop hiring these lazy people who are always out of stock!

Gianni Ferrari

March 6 2025 5pm ,this Place is dirty and disorganized , some employees don pay attention to customers, they are unprofessional .
I ordered on the touch pad ,nobody prepared my order ,i had to wait and remaind them i was waiting .

Atmosphere: 1

Service: 1

Frances Echavarry

Good food, spacious and quiet, but it needs an update. The bathrooms are in poor condition, and the chairs are quite damaged.

Curtis Miller

I have visited the store 3 times in 2 weeks. I went in for a loaf of sourdough bread. All 3 times they had no bread to sell in the middle of the afternoon (4:00) was the last visit. This last time an employee was ringing up my order and the manager said he could not sell the last loaf because he needed it for sandwiches.

Wayne Cee

The employees that helped me were great !!! That said. The mens bathroom is stinky. it's a good think the urinal has a drain below it because the floor was covered in urine... eww... the drink station looks like it hasnt been cleaned or restocked in a while. So I went to talk the manager but she was talking to another manager using a lot of profanity... I didn't think they would be responsive to my request for assistance so I left and won't be back.

Food: 5

Service: 1

Ana Monterrosa

Super slow service. Employees in the kitchen talk too much.

Atmosphere: 1

Food: 3

Service: 1

Travis Dillavou

I came in on 1/19/25 to order some lunch to go. It took about 45 minutes for me to get my food. I wanted hazelnut coffee but they were all out. The iced coffee was all out. There were no lids to the coffee cups. None of these were replaced the entire time I was waiting. This location seems severely understaffed

Atmosphere: 1

Food: 4

Service: 1

Gabby Kanu

This place needs a refresh. Overall, the food wasn't bad, just a place to get a sandwich. The fruit cups was just cantaloupe and honeydew. There are better places to eat in area.

Atmosphere: 3

Food: 3

Service: 3

Perla

The guy in the gray polo is not very good at communicating he seemed lost - he said the register was broken and wasn’t able to tell me what lemonade they still had. The guy in the dreads was able to help me and make my experience much much better, he was able to get me my drinks! I still got the wrong order but I’m not mad I got lots of extra food 😅 btw the register was fine.

Atmosphere: 3

Food: 5

Service: 3

Janine Wilson

Missing parts of order.
Selling chicken salad for $19 and not real chicken but some sort of lousy processed meat. Awful
No proper utensils. Just fork.
No salt or spoon.

Atmosphere: 1

Food: 1

Service: 1

August Mueller

Honestly don’t even bother with this location. You’re almost guaranteed to either have items missing from your order or a 30 minute ticket time if you order when it’s even the slightest bit busy. Missing the bread for our soups this time and last time it was almost 40 minutes after I ordered that they had it ready.

Atmosphere: 2

Food: 1

Service: 1

Jorge Perez

Good customer service experience. Good food, get the "You pick Two" menu, it's a good size meal.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Broccoli Cheddar Soup

Casey Barnes

You sure better make sure they put down in the order what you ordered. I waited about 10 minutes for my food and then come to find out they didn't even have my broccoli cheese soup in the order

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